Headphones Work With My Smartphone But Not My Computer; Lost Or Damaged Usb Cable; Error: Driver Missing When Trying To Pair To Computer; Error Messages When Connecting On Mac Os X - Kinivo BTH240 User Manual

3. Headphones work with my smartphone but not my
computer
The headphones need to be supported by the Bluetooth adapter in your
computer. To ensure the Bluetooth adapter for your computer is functioning
correctly, update the drivers to the latest version. In addition, you may need
to verify that your computer's Bluetooth adapter supports A2DP (Advanced
Audio Distribution Profile), HSP (Headset Profile), HFP (Hands-free Profile), and/
or AVRCP (Audio/Video Remote Control Profile).

4. Lost or damaged USB cable

If you have lost or damaged the included USB cable, you can use any standard
micro-USB cable or micro-USB charger to charge the BTH240 headphones.

5. Error: Driver missing when trying to pair to computer

The Bluetooth adapter for your computer provides the drivers for all Bluetooth
headphones. To ensure the Bluetooth adapter for your computer is functioning
correctly, update the drivers to the latest version. In addition, you may need to
verify that your Bluetooth adapter supports A2DP (Advanced Audio Distribution
Profile), HSP (Headset Profile), HFP (Hands-free Profile), and/or AVRCP (Audio/
Video Remote Control Profile). If you need assistance with locating the drivers
for your computer, you may contact Kinivo Support.

6. Error messages when connecting on Mac OS X

Verify that the BTH240 headphones are powered on. If you are still unable to
connect, restart the computer and remove the BTH240 from the Bluetooth
10 Kinivo BTH240 Wireless Bluetooth Headphone