Sony SVD13223CXB Limited Warranty

Limited_Warranty_JDS.fm Page 1 Tuesday, April 28, 2009 10:36 AM
Limited Warranty Statement
SONY ELECTRONICS INC. (for U.S. sales) or SONY OF CANADA LTD. (for Canadian sales)
("SONY") warrants this product against defects in material or workmanship for the original owner and any
subsequent end user owner(s) ("You" or "Your") for the time periods and as set forth below. Pursuant to this
Limited Warranty, SONY will, at its option, (i) repair the product using new or refurbished parts or (ii)
replace the product with a new or refurbished product. For purposes of this Limited Warranty, "refurbished"
means a product or part that has been returned to its original specifications. In the event of a defect, these
are your exclusive remedies. SONY does not warrant that the operation of the product will be
uninterrupted or error-free.
Term: The term of this Limited Warranty is one year from the original date of purchase of the product .
This warranty may be transferred to a subsequent owner during the warranty period. However, such a
transfer shall not extend the warranty period beyond the original warranty period of one year from the
original date of purchase. A copy of the dated receipt or bill of sale from the original end user purchase is
required to determine coverage. Online auction confirmations are not accepted for warranty verification.
Product Coverage: This Limited Warranty covers only the hardware components packaged with the
product. This Limited Warranty does not cover any software or other included content; any such software or
content is provided "AS IS" unless expressly provided for in any enclosed software Limited Warranty.
Please refer to the End User License Agreements included with the product for your rights and obligations
with respect to the software.
When a product or part is exchanged, the original item becomes SONY's property. Any replacement
product provided under this limited warranty may, at SONY's option, vary in the color and/or cosmetic
design from the original product and may not include any original engraving or similar customization/
personalization.
Instructions: You must obtain warranty service from SONY or a service center specifically authorized by
SONY. SONY will not reimburse You for service performed by others.
Dated, documented proof of the original purchase is required.
In the United States, You must contact SONY or an authorized servicer for problem determination and
service procedures prior to returning any product for warranty service at the website or telephone number
below.
SONY specifically does not represent that it will be able to repair any product under this warranty or
make a product exchange without risk to or loss of programs or data. The contents of Your product
will be deleted and the hard drive and/or storage media reformatted in the course of warranty service.
Your product will be returned to You configured as originally purchased, subject to applicable
updates. It is Your responsibility to back up the contents of Your hardware before services are
performed and remove any data from parts or products returned to SONY, including any data You
have stored or software You have installed on the hard drive including but not limited to, software,
pictures, documents, videos, games and music files. SONY is not responsible for any loss of Your data
under any circumstances. All storage media, discs and removable parts (Media) must be removed
from Product before return to SONY for repair. SONY cannot guarantee the return of any Media
nor whether data on Media will be intact after repair.
Recovery and reinstallation of software programs and user data are not covered under this Limited
Warranty. If You purchased an extended service plan, please refer to the service plan for the coverage,
duration and terms of service. Extended service plans are not governed by this Limited Warranty.
Repair/Replacement Warranty: This Limited Warranty shall apply to any repair, replacement part or
replacement product for the remainder of the original Limited Warranty period or for ninety (90) days,
whichever is longer.
Limitations: This Limited Warranty only covers product issues caused by defects in material or
workmanship during ordinary use; it does not cover product issues caused by any other reason, including but
not limited to, product issues due to acts of God or nature, misuse, power surges, accidental damage, abuse,
limitations of technology, cosmetic damage, contact with liquid, water, rain, extreme humidity or heavy
perspiration, sand, dirt or the like, extreme heat or food or foreign material, use of parts or supplies (other
than those sold by SONY) that cause damage to the Product or cause abnormally frequent service calls or
problems, damage caused by servicing not authorized by SONY, damage caused by computer or internet
viruses, bugs, worms, Trojan Horses, malfunctions due to peripherals/accessories, or modification of or to
any part of the SONY product. Sony is not responsible for damage arising from failure to follow the
owner's manual and safety instructions relating to the product's use or caused by operating the product
outside the permitted or intended uses described by Sony.
This Limited Warranty does not cover consumables (such as fuses or disposable batteries) or SONY
products sold "AS IS" or "WITH ALL FAULTS". SONY will not replace missing components from any
package purchased "Open Box", "AS IS" or through an online auction. This Limited Warranty is invalid if
the factory-applied serial number has been altered or removed from the product. This Limited Warranty is
valid only on products purchased and located in the United States of America (excluding territories), United
States military facilities or Canada. If more than one year warranty: A rechargeable battery can be charged
and discharged hundreds of times. However, it will eventually wear out - this is not a defect. Sony
recommends that You use only batteries and chargers approved
by Sony.
LIMITATION ON DAMAGES: SONY SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR
CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY OR
CONDITION ON THIS PRODUCT NOR SHALL RECOVERY OF ANY KIND AGAINST SONY BE
GREATER THAN THE PURCHASE PRICE OF THE PRODUCT.
DURATION OF IMPLIED WARRANTIES: EXCEPT TO THE EXTENT PROHIBITED BY
APPLICABLE LAW, ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED IN DURATION TO
THE DURATION OF THIS WARRANTY. WITH RESPECT TO COMMERCIAL PURCHASERS, ALL
IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE, ARE EXCLUDED AND DISCLAIMED.
Some states or provinces do not allow the exclusion or limitation of incidental or consequential damages, or
allow limitations on how long an implied warranty lasts, so the above limitations or exclusions may not
apply to You. This Limited Warranty gives You specific legal rights and You may also have other rights
which vary from state to state or province to province.
This is the entire warranty between Sony and You and no Sony reseller or agent is authorized to make any
modification, extension or addition to this warranty.
Visit SONY's Web Site:
http://www.sony.com/support (for U.S. sales)
http://www.sony.ca/support (for Canadian sales)
Or call the Sony Customer Information Service Center
1-888-4SONYPC (476-6972)
For an accessory or part not available from Your authorized dealer, call:
1-800-488-SONY (7669) (for U.S. sales)
1-877-779-9929 (for Canadian sales)