Troubleshooting; Customer Support - HD Radio HD Jump User Manual

Customer Support

TROUBLESHOOTING

Symptom
HD Jump does not turn
on
Radio reception is poor Antenna connectors not seated well Check antenna connectors for full
36
Probable Cause
Radio not seated properly in cradle
Power cable not properly
connected
Blown fuse - (car install only)
Ignition key ON power source -
(car install only)
Antenna In & Out cables reversed -
(car install only)
RF Modulator set to frequency that
has nearby FM station interference
- (car install only)
Antenna orientation not optimum -
(home install only)
Correction
Remove radio and properly
re-seat in cradle
Check power cable for proper
connection and polarity
Check car power cable's in-line
fuse
Check that ignition key is in ON
position
insertion seating
Check if antenna In & Out cables
are going to the proper socket in
back of Car Cradle
Move RF Modulator frequency to
a spot on FM band that has no
nearby station
Try moving AM and FM antennas
to achieve best reception