Trouble Shooting - GE HO98067 MiniCam Pro User Manual

Trouble Shooting

1. Camera will not turn on
• Make sure the camera is plugged into the USB port correctly
• Make sure your USB port is functioning properly. You may need to install
updates, service packs, or patches for your operating system from Microsoft's®
website, www.microsoft.com. Go to "Windows Update" under Resources.
2. Uninstall the MiniCam™ Pro driver
Close all open applications.
Go to the Start Menu _ (Settings in some operating systems) _ Control Panel _
Add/Remove Programs
Select "USB PC Camera 302"
Select "Remove", then "OK" to uninstall the driver.
Select "Yes, I want to restart my computer", then "Finish".
Your computer will now reboot.
3. "Can't detect camera", "Can't find VFW driver", or "Can't find camera driver" errors
Close all open applications.
Unplug the MiniCam™ Pro from your computer.
Uninstall the MiniCam™ Pro software according to the directions above, then
reboot your computer.
Re-install the MiniCam™ Pro driver according to the installation directions, then
reboot your computer.
Plug in your MiniCam™ Pro.
4. Problems with NetMeeting
• Visit http://www.microsoft.com/windows/netmeeting/
5. Problems with Photo Impression™ or Video Impression™
• Visit http://www.arcsoft.com
6. Problems with MSN™ Messenger
• Visit http://messenger.msn.com
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