Replacing A Failed Disk; Locate The Failed Disk; Order Replacement Disk - Infrant Technologies Readynas User Manual

Readynas instant storage
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Chapter

Replacing a Failed Disk

Locate the Failed Disk

When a disk fails in your ReadyNAS device, you will be notified of the failure by email. The failed
disk location can be seen in the FrontView status bar at the bottom.
If you look at the front of the ReadyNAS device, the failed disk will have also have a corresponding
LED which will be amber in color. The left-most LED is disk channel 1; the next one is disk
channel 2; and so on. Please take note of the failed channel.

Order Replacement Disk

Go to the Status menu and click on the Health tab. Take note of the disk vendor and model utilized
on your ReadyNAS system. It is best to replace a failed disk with the same disk model. Contact the
disk vendor and arrange to have the disk replaced if the disk is still under warranty. Disk RMA from
the vendor will require that you provide the serial number of the disk, so you will need to open the
case and take out the failed disk to get this info. See the next section on how to do this.
If the disk is no longer under warranty, you can obtain a disk of the same capacity or larger from
your ReadyNAS retailer.
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