Troubleshoot Your Connection - Cisco ESW2 Series Quick Start Manual

Stacking Option Two:
• Ports XG3/S1 and XG4/S2 are not available
• Port S1, S2 and 5G are configured as stack ports
– Speed—1G, 5G, 1G/5G-auto
• Ports XG1 and XG2 are available as standard network ports
– Speed—1G or 10G
Non-Stacking standalone option:
• Ports XG3/S1 and XG4/S2 available as standard network ports
– Speed—1G or 10G
• Port S1, S2 and 5G are not available
• Ports XG1 and XG2 are available as standard network ports
– Speed—1G or 10G

Troubleshoot Your Connection

If you cannot access your switch from the web-based interface, the switch
might not be reachable from your computer. You can test network
connections by using ping on a computer running Windows:
Open the Terminal application.
S 1
TEP
Enter the ping command and the switch IP address. For
S 2
TEP
example ping 192. 1 68. 1 .254 (the default IP address of the switch).
If you can reach the switch, you should get a reply similar to the
following:
Pinging 192.168.1.254 with 32 bytes of data:
Reply from 192.168.1.254: bytes=32 time<1ms TTL=128
If you cannot reach the switch, you should get a reply similar to the
following:
Pinging 192.168.1.254 with 32 bytes of data:
Request timed out.
Possible Causes and Resolutions
Bad Ethernet connection:
Check the LEDs for proper indications. Check the connectors of the
Ethernet cable to ensure they are firmly plugged into the switch and
your computer.
Cisco ESW2 Series Advanced Switches 13