Ford Focus Owner's Manual page 100

Entertainment Systems
Issue
The system says
"Phonebook
Downloaded" but
my phonebook in
SYNC is empty or
is missing
contacts.
I'm having trouble
connecting my
phone to SYNC.
Text messaging is
not working on
SYNC.
100
2012 Focus (foc)
Owners Guide, 5th Printing
USA (fus)
Phone issues
Possible
Cause(s)
• Try 'pushing' your phonebook
Limitations on
your phone's contacts to SYNC by using the
capability. Add Contacts feature.
• If the missing contacts are
stored on your SIM card, try
moving them to the device
memory.
Remove any pictures or special
ring tones associated with the
missing contact.
• This is a phone • Go to the web site to review
dependent your phone's compatibility.
• Try turning off the device,
feature.
• Possible phone
resetting the device or removing
malfunction. the battery of the device then
try again.
• Try deleting your device from
SYNC, and deleting SYNC on
your device then try to pair
again.
• Check the security and "auto
accept/prompt always"' settings
relative to the SYNC Bluetooth
connection on your phone.
• Update your device's software
firmware.
• Turn off the Auto phonebook
download setting.
• This is a phone • Go to the website to review
dependent your phone's compatibility.
• Try turning off the device,
feature.
• Possible phone
resetting the device or removing
malfunction. the battery of the device then
try again.
Possible Solution(s)