Sony Walkman NWZ-W273 Manual page 55

WALKMAN Help guide
Getting Started
Transferring Content
Music
Settings
Troubleshooting
Important Information
Specifications
Contents list
Top page > Troubleshooting > Dealing with Troubles > What can I do to solve a problem?
What can I do to solve a problem?
If your Walkman does not function as expected, try the following steps to resolve the issue.
1. Find the symptoms of the issue in this manual, and try any corrective actions listed.
2. Connect your Walkman to your computer to charge the battery.
You may be able to resolve some issues by charging the battery.
3. Press the RESET button with a pen or a paper clip, etc.
When you reset your Walkman, please make sure of the following.
Your Walkman is not connected to your computer.
Your Walkman is not playing back music.
4. Check information on the issue in the Help of the individual software.
5. Look up information on the issue on one of the customer support web sites.
6. If the approaches listed above fail to resolve the issue, consult your nearest Sony dealer.
Hint
No data will be deleted by resetting your Walkman.
Copyright 2013 Sony Corporation
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