Customer Relations - BMW X5 xDrive35i Owner's Manual

2. "BMW Online"
3. If necessary, "OK".
The BMW Online home page is displayed.
Operating BMW Online
To start a search:
▷ Turn the controller to highlight an element.
▷ Press the controller to display an element.
Opening the start page
1. Open "Options".
2. "Display start page"
Loading a new page
1. Open "Options".
2. "Reload"
Cancel
1. Open "Options".
2. "Cancel loading"
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Customer Relations

At a glance
Contact Customer Relations for information on
all aspects of your vehicle.
Calling Customer Relations
Vehicle not equipped with BMW Assist
or TeleService
1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
The Customer Relations phone number is dis‐
played. If the mobile phone* is paired, a con‐
nection is established to Customer Relations.
Vehicle equipped with BMW Assist or
TeleService
1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"
Service Request*
At a glance
Sends information to your service partner to re‐
quest the arrangement of a service appoint‐
ment. The TeleService data is transmitted dur‐
ing a Service Request. If possible, your service
partner will establish contact with you.
Starting a Service Request
1. "BMW Assist" or "ConnectedDrive"
2. "Service Request"