Alpha CD24C User Instructions

Simplified user Instructions
Alpha CD24C/32C
Range of Wall Mounted, Fan Assisted, Room Sealed, Gas Fired, High Efficiency Condensing Combination Boilers
Alpha CD24C G.C. No. 47 532 19 • Alpha CD32C G.C. No. 47 532 21
For Technical help or for Service call
ALPHA HELPLINE Tel: 0870 3001964
Nepicar House, London Road, Wrotham Heath, Sevenoaks, Kent TN15 7RS
USER CONTROLS and FAULT FINDING
If you experience a problem of no heating and, if applicable, no hot water, try to solve the problem by following the simple checks below
before calling the Alpha Helpline.
Pull the controls panel cover forward and down to gain access to the controls.
FIG 1
System Pressure Gauge
If any of these lights are on or flashing, rotate
Is needle within or
the selector switch to RESET (position 3)
above the green band?
If not - see A
A – Where applicable, refer to the label on the inside of the hinged cover for
guidance on repressurising the system. Or contact your installer. Or
B – Check that the electrical supply to the boiler is on. If so
C – Check that all the controls are calling for heat, i.e. room thermostat, clock. If so
D – Check that the gas supply is on. If the light continues to come on after resetting
E – Contact the Alpha Helpline
Selector Switch
Indicator Neons Domestic Hot Water
Thermostat
See D
Central Heating
Thermostat
Clock (if fitted)
If this Light is not on
See B
Open a hot tap fully and this light should illuminate
If no hot water - see E
Then turn selector to
This light should illuminate
If not - see C
Turn to maximum
Turn selector to
(position 1)
(position 2)
Ring the Alpha Helpline
Service Tel: 0870
3001964
You will be asked the
Serial No. of your boiler
when you ring.
The Serial No. of the
boiler is underneath the
control panel.