What your warranty covers:
Any defect in materials or workmanship.
For how long after your purchase:
(The warranty period for rental units begins with the first rental
or 45 days from date of shipment to the rental firm, whichever
What we will do:
Provide you with a new, or at our option, a refurbished unit.
The exchange unit is under warranty for the remainder of
the original product's warranty period.
How to make a warranty claim:
Properly pack your unit. Include any cables, etc., which
were originally provided with the product. We recommend
using the original carton and packing materials.
Include in the package evidence of purchase date such as
the bill of sale. Also print your name and address and a
description of the defect. Send standard UPS or its
Thomson Consumer Electronics, Inc.
Product Exchange Center
32 Spur Drive
El Paso, Texas 79906
Pay any charges billed to you by the Exchange Center for
service not covered by the warranty.
A new or refurbished unit will be shipped to you prepaid
What your warranty does not cover:
Customer instruction. (Your Owner's Manual provides
information regarding operating instructions and user
controls. For additional information, ask your dealer.)
Installation and set-up service adjustments.
Damage from misuse or neglect.
Products which have been modified or incorporated into
Products purchased or serviced outside the USA.
Acts of God, such as but not limited to lightning damage.
Please complete and mail the Product Registration Card
packed with your unit. It will make it easier to contact you
should it ever be necessary. The return of the card is not
required for warranty coverage.
How state law relates to this warranty:
This warranty gives you specific legal rights, and you may
have other rights which vary from state to state.
If you purchased your product outside the USA:
This warranty does not apply. Contact your dealer for