AOC Q2963PM Manual

AOC Q2963PM Manual

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LCD Monitor User Manual
Q2963P
LED backlight
M
1
www.aoc.com
® 2013 AOC. All Rights Reserved.

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Summary of Contents for AOC Q2963PM

  • Page 1 LCD Monitor User Manual Q2963P LED backlight www.aoc.com ® 2013 AOC. All Rights Reserved.
  • Page 2: Table Of Contents

    Safety ..................................4 National Conventions ............................4 Power ................................5 Installation ................................6 Cleaning................................7 Other .................................. 8 Setup ..................................9 Contents in Box ..............................9 Setup Base ..............................10 Wall Mounting ..............................11 Adjusting Viewing Angle ........................... 12 Connecting the Monitor ............................ 13 Daisy Chain ..............................
  • Page 3 Regulation ................................46 FCC Notice ..............................46 WEEE Declaration ............................47 WEEE Declaration for India ..........................47 EPEAT Declaration ............................48 Service ..................................49 Warranty Statement for Europe........................49 Warranty Statement for North & South America (excluding Brazil) ............51...
  • Page 4: Safety

    Safety National Conventions The following subsections describe notational conventions used in this document. Notes, Cautions, and Warnings Throughout this guide, blocks of text may be accompanied by an icon and printed in bold type or in italic type. These blocks are notes, cautions, and warnings, and they are used as follows: NOTE: A NOTE indicates important information that helps you make better use of your computer system.
  • Page 5: Power

    Power The monitor should be operated only from the type of power source indicated on the label. If you are not sure of the type of power supplied to your home, consult your dealer or local power company. The monitor is equipped with a three-pronged grounded plug, a plug with a third (grounding) pin. This plug will fit only into a grounded power outlet as a safety feature.
  • Page 6: Installation

    Installation Do not place the monitor on an unstable cart, stand, tripod, bracket, or table. If the monitor falls, it can injure a person and cause serious damage to this product. Use only a cart, stand, tripod, bracket, or table recommended by the manufacturer or sold with this product.
  • Page 7: Cleaning

    Cleaning Clean the cabinet regularly with cloth. You can use soft-detergent to wipe out the stain, instead of strong-detergent which will cauterize the product cabinet. When cleaning, make sure no detergent is leaked into the product. The cleaning cloth should not be too rough as it will scratch the screen surface.
  • Page 8: Other

    Other If the product is emitting a strange smell, sound or smoke, disconnect the power plug IMMEDIATELY and contact a Service Center. Make sure that the ventilating openings are not blocked by a table or curtain. Do not engage the LCD monitor in severe vibration or high impact conditions during operation. Do not knock or drop the monitor during operation or transportation.
  • Page 9: Setup

    Dual link DVI Analog Cable HDMI Not all signal cables (Audio, Dual link DVI, Analog, DP, HDMI, and MHL cables) will be provided for all countries and regions. Please check with the local dealer or AOC branch office for confirmation.
  • Page 10: Setup Base

    Setup Base Please setup or remove the base following the steps as below. Please place the monitor on a soft and flat surface to prevent the scratch. Setup: Remove:...
  • Page 11: Wall Mounting

    Noted: VESA mounting screws holes are not available for all models. Please check with the dealer or official department of AOC. Before mounting the monitor on the wall, please find the correct length and size of the screw in order to avoid the damage of the monitor. The monitor mounting holes shall support 4 mm, 0.7 pitch, and 10 mm in...
  • Page 12: Adjusting Viewing Angle

    Adjusting Viewing Angle For optimal viewing, it is recommended to look at the full face of the monitor, and then adjust the monitor's angle to your own preference. Hold the stand so you will not topple the monitor when you change the monitor's angle. You are able to adjust the monitor's angle from -5°...
  • Page 13: Connecting The Monitor

    Connecting the Monitor Cable Connections In Back of Monitor and Computer: D-SUB DP-IN HDMI DP-OUT Line in Earphone out DC in To protect equipment, always turn off the PC and LCD monitor before connecting. Connect the power cable to the AC port on the back of the monitor. Connect one end of the 15-pin D-Sub cable to the back of the monitor and connect the other end to the computer's D-Sub port.
  • Page 14: Daisy Chain

    Daisy Chain You can interconnect multiple displays to create a daisy-chain configuration. For different input video content and max resolution (2560x1080@60Hz): Connecting up to 2 AOC Q2963P monitors with DP1.2 MST (Multi-Stream Transport) cable.  Supporting resolution: VGA: 2560 x 1080@60Hz DVI: 2560 x 1080@60Hz (with Dual link DVI cable) HDMI 1.3 &...
  • Page 15: Adjusting

    Adjusting Setting Optimal Resolution Windows Vista For Windows Vista: Click START. Click CONTROL PANEL. Click Appearance and Personalization. Click Personalization...
  • Page 16: Windows Me/2000

    Click Display Settings. Set the resolution SLIDE-BAR to 1920x1080 or 2560x1080. Windows ME/2000 For Windows ME/2000: Click START. Click SETTINGS. Click CONTROL PANEL. Double click DISPLAY. Click SETTINGS. Set the resolution SLIDE-BAR to 1920x1080 or 2560x1080.
  • Page 17: Windows 8

    Windows 8 For Windows 8: Right click and click All apps at the bottom-right of the screen. Set the “View by” to “Category”. Click Appearance and Personalization.
  • Page 18 Click DISPLAY. Set the resolution SLIDE-BAR to 1920x1080 or 2560x1080.
  • Page 19: Hotkeys

    Hotkeys Power / Exit Menu / Up Volume / Down Aspect Source / Auto / Enter Press any key to display the control menu. Power / Exit Press the Power button to turn on/off the monitor. Menu / Press to display the OSD. Volume / Press to adjust the volume.
  • Page 20: Osd Setting

    OSD Setting Basic and simple instruction on the control keys. Press any key to display the control menu. Press the MENU-button to activate the OSD window. Press to navigate through the functions. Once the desired function is highlighted, press the Enter-button to activate it.
  • Page 21: Luminance

    Luminance 1 Press (Menu) to display menu. 2 Press to select (Luminance), and press to enter. 3 Press to select submenu. 4 Press to adjust. 5 Press to exit Contrast 0-100 Contrast from Digital-register. Brightness 0-100 Backlight Adjustment Standard Standard Mode Text Text Mode Internet...
  • Page 22: Image Setup

    Image Setup 1 Press (Menu) to display menu. 2 Press to select (Image Setup), and press to enter. 3 Press to select submenu. 4 Press to adjust. 5 Press to exit Clock 0-100 Adjust picture Clock to reduce Vertical-Line noise. Phase 0-100 Adjust Picture Phase to reduce Horizontal-Line noise.
  • Page 23: Color Setup

    Color Setup 1 Press (Menu) to display menu. 2 Press to select (Color Setup), and press to enter. 3 Press to select submenu. 4 Press to adjust. 5 Press to exit Warm Recall Warm Color Temperature from EEPROM. Normal Recall Normal Color Temperature from EEPROM. Cool Recall Cool Color Temperature from EEPROM.
  • Page 24: Picture Boost

    Picture Boost 1 Press (Menu) to display menu. 2 Press to select (Picture Boost), and press to enter. 3 Press to select submenu. 4 Press to adjust. 5 Press to exit Bright Frame On / Off Disable or Enable Bright Frame Frame Size 14-100 Adjust Frame Size...
  • Page 25: Osd Setup

    OSD Setup 1 Press (Menu) to display menu. 2 Press to select (OSD Setup), and press to enter. 3 Press to select submenu. 4 Press to adjust. 5 Press to exit English, Korean, Chinese (Traditional), Chinese(Simplified), Deutsch, France, Español, Italiano, Language Select the OSD language Dutch, Swedish, Portuguese Euro,...
  • Page 26: Pip

    PIP Setting 1 Press (Menu) to display menu. 2 Press to select PIP, and press to enter. 3 Press to select submenu. 4 Press to adjust. 5 Press to exit Off / PIP / PBP Disable or Enable PIP or PBP. Main Source D-SUB / DVI / HDMI / DP Select main screen source.
  • Page 27: Extra

    Extra 1 Press (Menu) to display menu. 2 Press to select (Extra), and press to enter. 3 Press to select submenu. 4 Press to adjust. 5 Press to exit Input Select D-SUB / DVI / HDMI / DP Select input signal source. Auto Detect Yes / No Disable or Enable power on Auto Detect.
  • Page 28: Led Indicator

    LED Indicator Status LED Color Full Power Mode Blue / Green Power Saving Amber / Red Active-off Mode...
  • Page 29: Driver

    Driver Monitor Driver Windows 8 Start Windows® 8 Right click and click All apps at the bottom-right of the screen. Set the “View by” to “Large icons” or “Small icons”. Click on the “Display” icon. Click on the “Change display settings” button. “...
  • Page 30 Click on the “Display” icon. Click on the “Change display settings” button. “ Advanced Settings” button. Click the...
  • Page 31 Click the “Monitor” tab and then click the “Properties” button. Click the “Driver” tab. Open the "Update Driver Software-Generic PnP Monitor" window by clicking on “Update Driver... “ and then click the "Browse my computer for driver software" button.
  • Page 32 Select "Let me pick from a list of device drivers on my computer". 10. Click the “Have Disk” button. Click on the “Browse” button and navigate to the following directory: X:\Driver\module name (where X is the drive letter designator for the CD-ROM drive). 11.
  • Page 33: Windows Vista

    Windows Vista Click "Start" and "Control Panel". Then, double-click on "Appearance and Personalization". Click "Personalization" and then "Display Settings". Click "Advanced Settings...".
  • Page 34 Click "Properties" in the "Monitor" tab. If the "Properties" button is deactivated, it means the configuration for your monitor is completed. The monitor can be used as is. If the message "Windows needs..." is displayed, as shown in the figure below, click "Continue". Click "Update Driver..."...
  • Page 35: Windows 2000

    Windows 2000 Start Windows® 2000. Click on the 'Start' button, point to 'Settings', and then click on 'Control Panel'. Double click on the 'Display' Icon. Select the 'Settings' tab then click on 'Advanced...'. Select 'Monitor' - If the 'Properties' button is inactive, it means your monitor is properly configured. Please stop installation. - If the 'Properties' button is active.
  • Page 36: I-Menu

    Welcome to “i-Menu” software by AOC. i-Menu makes it easy to adjust your monitor display setting by using on screen menus instead of the OSD button on the monitor. To complete installation, please follow the installation guide.
  • Page 37: E-Saver

    Welcome to use AOC e-Saver monitor power management software! The AOC e-Saver features Smart Shutdown functions for your monitors, allows your monitor to timely shutdown when PC unit is at any status (On, Off, Sleep or Screen Saver); the actual shutdown time depends on your preferences (see example below).
  • Page 38: Screen

    Screen+ Welcome to "Screen+" software by AOC. Screen+ software is a desktop screen splitting tool; it splits the desktop into different panels, and each panel displays a different window. You only need to drag the window to a corresponding panel when you want to access it. It supports multiple monitor display to make your task easier.
  • Page 39: Troubleshoot

    Adjust the maximum resolution and frequency that the monitor can handle properly.  Make sure the AOC Monitor Drivers are installed. Adjust the Contrast and Brightness Controls. Press to auto adjust. Picture Is Fuzzy & Has Make sure you are not using an extension cable or switch box.
  • Page 40 The Computer Power Switch should be in the ON position. The Computer Video Card should be snugly fitted in its slot. Make sure the monitor's video cable is properly connected to the computer. Monitor Is Stuck In Active Inspect the monitor's video cable and make sure no pin is bent. Off-Mode"...
  • Page 41: Specification

    Specification General Specification Model name Q2963PM Driving system TFT Color LCD 730.025 mm diagonal(Aspect 21:9) Viewable Image Size 0.0876*RGB(H)mm x 0.2628(V)mm Pixel pitch Panel Video R, G, B Analog Interface Separate Sync. H/V TTL Display Color 16.7M Colors 185.58 MHz...
  • Page 42: Preset Display Modes

    Preset Display Modes HORIZONTAL VERTICAL STAND RESOLUTION FREQUENCY(kHZ) FREQUENCY(Hz) 640×480 @60Hz 31.469 59.940 640×480 @67Hz 35.000 66.667 640×480 @72Hz 37.861 72.809 640×480 @75Hz 37.500 75.000 Dos-mode 720×400 @70Hz 31.469 70.087 SVGA 800×600 @56Hz 35.156 56.250 SVGA 800×600 @60Hz 37.879 60.317 SVGA 800×600 @72Hz 48.077...
  • Page 43: Pin Assignments

    Pin Assignments 15-Pin Color Display Signal Cable Pin No. Signal Name Pin No. Signal Name Video-Red Video-Green Ground Video-Blue N.C. N.C. DDC-Serial data Detect Cable H-sync GND-R V-sync GND-G DDC-Serial clock GND-B 24-Pin Color Display Signal Cable Pin No. Signal Name Pin No.
  • Page 44 19-Pin Color Display Signal Cable Pin No. Signal Name Pin No. Signal Name TMDS Data 2+ TMDS Clock Shield TMDS Data 2 Shield TMDS Clock TMDS Data 2 TMDS Data 1+ Reserved (N.C. on device TMDS Data 1Shield TMDS Data 1 TMDS Data 0+ DDC/CEC Ground TMDS Data 0 Shield...
  • Page 45: Plug And Play

    Plug and Play Plug & Play DDC2B Feature This monitor is equipped with VESA DDC2B capabilities according to the VESA DDC STANDARD. It allows the monitor to inform the host system of its identity and, depending on the level of DDC used, communicate additional information about its display capabilities.
  • Page 46: Regulation

    Regulation FCC Notice FCC Class B Radio Frequency Interference Statement WARNING: (FOR FCC CERTIFIED MODELS) NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 47: Weee Declaration

    WEEE Declaration Disposal of Waste Equipment by Users in Private Household in the European Union. This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment.
  • Page 48: Epeat Declaration

    AOC believes in protecting the environment. With a key concern for the conservation of natural resources, as well as landfill protection, AOC announces the launch of AOC monitor’s packaging recycling program. This program is designed to help you discard of your monitor carton and filler materials properly.
  • Page 49: Service

    AOC Color Monitors sold within Europe AOC International (Europe) GmbH warrants this product to be free from defects in material and workmanship for a period of Three (3) years after the original date of consumer purchase. During this period, AOC International (Europe) GmbH will, at its option, either repair the defective product with new or rebuilt parts, or replace it with a new or rebuilt product at no charge except as *stated below.
  • Page 50 THE PRICE OF THE INDIVIDUAL UNIT WHOSE DEFECT OR DAMAGE IS THE BASIS OF THE CLAIM. IN NO EVENT SHALL AOC INTERNATIONAL (EUROPE) GMBH BE LIABLE FOR ANY LOSS OF PROFITS, LOSS OF USE OR FACILITIES OR EQUIPMENT, OR OTHER INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGE.
  • Page 51: Warranty Statement For North & South America (Excluding Brazil)

    In the United States and Canada contact your Dealer or EPI Customer Service, RMA Department at the toll free number (888) 662-9888. Or you can request an RMA Number online at www.aoc.com/na-warranty. * This limited warranty does not cover any losses or damages that occur as a result of:...
  • Page 52 ARGENTINA: http://ar.aoc.com/support/find_service_center BOLIVIA: http://bo.aoc.com/support/find_service_center CHILE: http://cl.aoc.com/support/find_service_center COLOMBIA: http://co.aoc.com/support/find_service_center COSTA RICA: http://cr.aoc.com/support/find_service_center DOMINICAN REPUBLIC: http://do.aoc.com/support/find_service_center ECUADOR: http://ec.aoc.com/support/find_service_center EL SALVADOR: http://sv.aoc.com/support/find_service_center GUATEMALA: http://gt.aoc.com/support/find_service_center HONDURAS: http://hn.aoc.com/support/find_service_center NICARAGUA: http://ni.aoc.com/support/find_service_center PANAMA: http://pa.aoc.com/support/find_service_center PARAGUAY: http://py.aoc.com/support/find_service_center PERU: http://pe.aoc.com/support/find_service_center URUGUAY: http://pe.aoc.com/support/find_service_center VENEZUELA: http://ve.aoc.com/support/find_service_center IF COUNTRY NOT LISTED: http://latin.aoc.com/support/find_service_center...

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