Troubleshooting The Access Point Join Process - Cisco Aironet 700 Series Getting Started Manual

Table 1 LED Status Indications (continued)
Message
Type
Operating status
Boot loader warnings
Boot loader errors
Cisco IOS errors

Troubleshooting the Access Point Join Process

Access points can fail to join a controller for many reasons: a RADIUS authorization is pending; self-signed certificates are not
enabled on the controller; the access point's and controller's regulatory domains don't match, and so on.
Controller software enables you to configure the access points to send all CAPWAP-related errors to a syslog server. You do not
need to enable any debug commands on the controller because all of the CAPWAP error messages can be viewed from the syslog
server itself.
The state of the access point is not maintained on the controller until it receives a CAPWAP join request from the access point.
Therefore, it can be difficult to determine why the CAPWAP discovery request from a certain access point was rejected. In order
to troubleshoot such joining problems without enabling CAPWAP debug commands on the controller, the controller collects
information for all access points that send a discovery message to it and maintains information for any access points that have
successfully joined it.
The controller collects all join-related information for each access point that sends a CAPWAP discovery request to the
controller. Collection begins with the first discovery message received from the access point and ends with the last configuration
payload sent from the controller to the access point.
12
Status
LED
Blinking amber
Cycling through green,
red, and amber
Rapidly cycling
through red, green, and
amber
Blinking red
Blinking amber
Red
Blinking green
Red
Blinking red and amber FLASH file system failure
Blinking red and off
Red
Cycling through red,
green, amber, and off
Message
Meaning
Software upgrade in progress
Discovery/join process in progress
Access point location command invoked
Ethernet link not operational
Configuration recovery in progress (MODE
button pushed for 2 to 3 seconds)
Ethernet failure or image recovery (MODE
button pushed for 20 to 30 seconds)
Image recovery in progress (MODE button
released)
DRAM memory test failure
Environment variable failure
Bad MAC address
Ethernet failure during image recovery
Boot environment failure
No Cisco image file
Boot failure
Software failure; try disconnecting and
reconnecting unit power
General warning; insufficient inline power