Do you have a question about the MI424WRN and is the answer not in the manual?
Questions and answers
John
January 25, 2025
The internet status light is yellow, not green, and I have no internet service.
Actiontec Mi424WR Rev,E
1 comments:
Mr. Anderson
February 10, 2025
The internet status light on the ActionTec MI424WRN turning yellow indicates a connection issue. This could mean the router is not receiving an internet signal from the service provider or there is a misconfiguration.
To fix the no internet service issue:
1. Check Physical Connections – Ensure the fiber or Ethernet cable from the modem or ONT (Optical Network Terminal) is securely connected to the WAN port of the router. 2. Restart the Router and Modem/ONT – Power off the router and modem/ONT, wait for 30 seconds, and turn them back on. 3. Verify WAN Settings – Access the router’s web interface (default IP: 192.168.1.1) and check if it is set to obtain an IP address automatically or configured with the correct static IP (if required by the ISP). 4. Check for ISP Issues – Contact the internet service provider to ensure there is no outage or account issue. 5. Reset the Router – If the issue persists, perform a factory reset by holding the reset button for 10 seconds, then reconfigure the router.
If the problem continues, the issue may be with the ISP or the ONT device.
Need help?
Do you have a question about the MI424WRN and is the answer not in the manual?
Questions and answers
The internet status light is yellow, not green, and I have no internet service. Actiontec Mi424WR Rev,E
The internet status light on the ActionTec MI424WRN turning yellow indicates a connection issue. This could mean the router is not receiving an internet signal from the service provider or there is a misconfiguration.
To fix the no internet service issue:
1. Check Physical Connections – Ensure the fiber or Ethernet cable from the modem or ONT (Optical Network Terminal) is securely connected to the WAN port of the router.
2. Restart the Router and Modem/ONT – Power off the router and modem/ONT, wait for 30 seconds, and turn them back on.
3. Verify WAN Settings – Access the router’s web interface (default IP: 192.168.1.1) and check if it is set to obtain an IP address automatically or configured with the correct static IP (if required by the ISP).
4. Check for ISP Issues – Contact the internet service provider to ensure there is no outage or account issue.
5. Reset the Router – If the issue persists, perform a factory reset by holding the reset button for 10 seconds, then reconfigure the router.
If the problem continues, the issue may be with the ISP or the ONT device.
This answer is automatically generated