GE EER3000 Owner's Manual page 29

Before YouCall For Service... gecom
Troubleshooting -tips
Save time and money/. Review the charts on the following
pages first and you may not need to call for service.
Possible Causes What To Do
Surface units will not Improper cookware * Use pans which are flat and match tile diameter
maintain a rolling boil
being used. of [he St/l't_lce unit selected.
or cookingis not
fast enough
Surface units do A fuse in your home may be * Replace tile 1use or reset tile circuit breaker:
not work properly
blm_aa or the circuit breaker
tripped.
Cooktop controls
* Check
to see the correct control is set fin" the surthce
improperly set. unit you are using.
Surface on#stops * This is hernial. The unit is still on and hot.
glowing whenturned
to a lower setting
Scratches(mayappear
as cracks)on cooktop
glasssurface
Incorrect clemth_g
methods being used.
Cookwaxe with rough bottoms
being used or coarse paxtides
(salt or sm_d) were between
the cookwm'e and the surface
of the cooktop.
Cookwaxe has been slid
across the cooktop surface.
• Scratches are not removable. Tinv scratches will become
less visible in time as a restdt of cleaning.
• To avoid scratches, use the recommended cleaning
procedures. Make sure bottoms of cookware are clean
before use, and use cookware with smooth bottoms.
Areas of discoloration Food spillovers not cleaned • See the Cleaning the glass cooktop section.
on the cooktop before next use.
Hot surface on a model • This is normal. The stu'thce may al)l)ear discolored
with a light-colored glass when it is hot. This is teml)orary and will disal)pear
cooktop, as the glass cools.
Plastic melted to Hot cooktop came into • See the Glass surface--potential for permanent damage
the surface contact with plastic placed section in tile Cleaning the glass cooktop section.
on the hot cooktop.
Pitting (or indentation) Hot sugar mixture spilled • Call a qualified technician for replacement.
of the cooktop on the cooktop.
Frequent cycling Improper cookware • Use only flat (ookware to minimize cycling.
off and on of
being used.
surface units
Food does notbake Oven controls improperly set. • See tile Using the oven section.
or roast properly
Shelf position is incorrect
• See tile Using the oven section.
or the shelf is not level.
Incorrect cookware or • See tile Using the oven section.
cookware of improper
size being used.
Oven thermostat needs
adjustment.
• See the Adjust the oven thermostat--Do it yourself!
section.
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