Troubleshooting - Cowon iAudio9+ User Manual

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Troubleshooting

+ I am still confused even after reading the manual.
COWON website(www.COWON.com) provides support for users of COWON products with FAQ (Fre-
quently Asked Questions). Users are strongly encouraged to check out the website for further information
regarding product usages and firmware upgrades. For individual inquiries, please contact us on-line as we
will try to help you as best as we can.
+ I would like to set the device as factory default.
There are two choices when setting the device as factory default.
1. Connect the device to PC and format as FAT32 file system.
Note that this procedure will erase the data in the device.
2. Delete the PARAM.CFG file in the System folder.
+ The player does not turn on.
If the battery is completely discharged, charge the battery before you start the player. The charging time
may vary depending on the battery's discharge status. If the player does not work at all, press the RESET
button on the rear side. For your information, RESET will just disconnect the power and does not damage
the product or delete any files stored on the device.
+ The touch pad and buttons do not work properly.
Check if the power switch is positioned to HOLD.
+ I can't hear any sound.
Check if the volume is set to "0". Check if there is any file available in the player. If there is no file in the
player, you will not hear any sound. Please note that corrupted files will result in a noise or discontinued
playback. Make sure the earphones are connected properly. Impurities in the earphone jack can cause
a noise.
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iAUDIO 9