Troubleshooting - Garmin aera 1900111700 Owner's Manual

Appendix

Troubleshooting

Problem/Question Solution/Answer
My aera never gets
Take your aera out of parking garages and away from tall buildings and trees. Remain stationary for several minutes.
satellite signals.
Check the fuse in the vehicle power cable.
My aera does not Ensure the vehicle is turned on and is supplying power to the power outlet.
charge in my vehicle.
Your aera can only charge between 32°F and 113°F (between 0°C and 45°C). If the aera is placed in direct sunlight or in a hot
environment, it cannot charge.
1. Hold your finger on the lower-right corner of the aera screen while it is turning on.
How do I clear all my
2. Keep your finger pressed until the message appears.
user data?
3. Touch
The aera is locked If the aera screen stops functioning, turn off the aera, and then turn on the aera. If this does not help, remove the battery and then
up/frozen. reinstall the battery. The aera should operate normally.
1. Turn off the aera.
The touchscreen is
2. Hold your finger on the screen and then press and hold the
not responding to my
3. Hold until the calibration screen appears.
touches properly.
4. Follow the on‑screen instructions.
My battery gauge does
Allow the unit to fully discharge, and then fully charge it (without interrupting the charge cycle).
not seem accurate.
Touch
My phone will not
Ensure your phone is turned on and is less than 33 feet (about 10 meters) away from your aera.
connect to the aera.
Go to
How do I know my aera
When your aera is in USB mass storage mode, a picture of an aera connected to a computer is shown. Also, you should see two
is in USB mass storage
new removable disk drives listed in
mode?
0
Yes to clear all user data.
Tools > Settings > Bluetooth. Verify that the Bluetooth field is set to Enabled.
www.garmin.com/bluetooth for more help.
My
Power button.
Computer.
aera 500 Series Owner's Manual