Trouble Shooting - Quanmax RPD-1151 Hawkeye User Manual

5.6 Trouble Shooting

Symptom
Pressing Hot Keys
gets no response
Mouse not
responding
Possible Cause
The connection from
the selected port to
the target computer
has been broken, or
the computer is
turned OFF.
Improper keyboard
reset.
Improper Master
View reset.
Incorrectly keying in
the Port ID.
Improper mouse
reset.
RPD-1151/1158 User Manual
Check the Online LED for the selected
port. If it is not lit:
Manually press one of the Select switches
to connect to a computer that is powered
ON.
Check the cables to make sure they are
all properly connected.
Reset the keyboard (and mouse) by
simultaneously pressing Buttons 1 and 2
on the First Stage unit for 3 seconds.
Unplug the keyboard connector from the
Console Keyboard Port, then plug it back
in.
Turn off all Master View units and wait
five seconds before turning them back
on.
Note: If the unit is operating under
Self-powered mode (without the optional
Power Adapter), you must unplug the
power cords of any computers that have
the Keyboard 'Power On' function,
otherwise the switch will still receive
power from the computers.
After invoking the hotkey function with
[Ctrl]+[Alt]+[Shift] combination, be sure to
key in the Port ID and press [Enter] within
1 second for each key.
Reset the mouse (and keyboard) by
simultaneously pressing Buttons 1 and 2
on the First Stage unit for 3 seconds.
Unplug the mouse connector from the
Console Mouse Port, then plug it back in.
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Action