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Troubleshooting
Most cooking
problems
often are caused by little things that you can find and fix without
tools of any kind.
Check the lists below and on the next page before calling
for assistance
or service. If you still need help, call
Sears Service at 1-800-4-MY-HOME.
MICROWAVE
OVEN
DOES NOT WORK
PROBLEM
CAUSE
Nothing
works.
The microwave
oven will not run.
• The power supply cord is not plugged
into a grounded
3 prong
outlet. (See the "Electrical
Requirements
"and " Electrical
Connection"
sections.)
• A household
fuse has blown or a circuit
breaker
has tripped.
• The electric
company
has had a power failure.
• You are using the oven as a timer. Touch STOP to cancel
the Kitchen Timer.
• The door is not firmly
closed and latched.
• You did not touch START.
• You did not follow
directions
exactly.
• An operation
that you set earlier is still running. Touch STOP to
cancel that operation.
COOKING
TIMES
PROBLEM
CAUSE
Food is not cooked enough.
• The electric
supply to your home or wall outlets is low or lower
than normal. Your electric
company
can tell you if the line voltage
is low. Your electrician
or service technician
can tell you if the
outlet voltage
is low.
• The cook power is not at the recommended
setting. Check the
Microwave
Power Levels chart.
• Refer to the Microwave
Cooking
Tips section.
The display
shows a time
• The oven door is not closed completely.
counting
down but the
• You have set the controls
as a Kitchen Timer. Touch STOP to
oven is not cooking,
cancel the Kitchen Timer.
TURNTABLE
PROBLEM
CAUSE
The turntable
will not turn.
• The turntable
is not correctly
in place. The glass plate should be
correct-side
up and sitting firmly on the center shaft.
• The turntable
has been set to OFF.
• The hub is not operating
correctly.
Remove the turntable
and
restart the oven. If the hub still does not move, call Sears
Service at 1-800-4-MY-HOME.
Cooking
without
the turntable
can
give you poor results.
TONES
PROBLEM
CAUSE
You do not hear the
• The sound has been set to OFF. See Turning Sound On/Off
section.
programming
or
end-of-cycle
tone.
EN-29
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