Troubleshooting - Honda 2009 Ridgeline Owner's Manual

Main Menu
Screen Error Message
Navigation system is unable to acquire a proper GPS signal.
Navigation unit door is open or No DVD disc is inserted.
Please check system.
No DVD disc. Please check system.
DVD disc reading error (unformatted). Please consult your
dealer.
Display temp is too high. System will shut down until display
cools down.
Outside temperature is low. System will take awhile to start
up.
Navigation system voice recognition cannot be activated
when another unit is using the audio system.
Make sure there is nothing on the dashboard blocking the GPS antenna
(aftermarket metallic window tinting or aftermarket devices placed on the
dashboard, like radar detectors, cell phones, or loose items). If the dashboard
is clear of objects, move the vehicle to an open space away from tall buildings,
trees, etc.
Make sure that the navigation DVD disc is inserted with the label side up
and the navigation unit door is fully snapped closed (see page 108).
Check that the navigation DVD disc is inserted with the label side up (see
page 108). If the problem persists, see your dealer.
Check the DVD disc surface for deep scratches or other damage. Make sure
you are using a navigation DVD (white-colored label). The system cannot
read other mapping databases or video DVDs. If the problem persists, see
your dealer.
This message will appear briefly when the display temperature is too high,
and then the display will turn off until the temperature cools down. The
system will turn back on when the display cools down.
The temperature is below -22°F and the navigation system has difficulty
reading the DVD. The system will start up when the temperature warms up.
HandsFreeLink (HFL) can override the navigation system. Make sure the
HFL TALK button is not on when you press the NAVI TALK button, or the
message will appear. Simply press the HFL BACK button to resume
control of the navigation voice buttons.
2009 Ridgeline

Troubleshooting

Solution
Navigation System 131