Troubleshooting And Tips; You Have Forgotten Your User And/Or Supervisor Password; Installing New Software; Restoring The Operating System - Fujitsu Siemens Computers C Series Easy Manual

Troubleshooting and tips

Take note of the hints in the "Connecting external devices" chapter, when you connect or
!
disconnect cables.
If a fault occurs in your notebook, try to eliminate it with the measures described in this chapter. If
you fail to correct the problem, proceed as follows:
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Make a note of the steps and the circumstances that led to the fault. Also make a note of any
error messages displayed.
Ê
Switch the notebook off.
Ê
Contact your sales outlet or our hotline/help desk.

You have forgotten your user and/or supervisor password.

If you have forgotten your user password, enter the supervisor password or contact your system
administrator. If the supervisor password is also no longer available, contact our help desk. The help
desk will refer you to our service partner, who will unlock your notebook (for a charge).

Installing new software

When installing programmes or drivers, important files may be overwritten and modified. To be able
to access the original data in the case of any problems following installation, you should backup
your hard disk prior to installation.

Restoring the operating system

With the Windows Recovery CD you can restore the operating system on your notebook.
During restoring the operating manual the contents of your hard disk will be overwritten. After this,
operating system, drivers and software utilities will be reinstalled. For this reason you should try to
save important data to a backup medium before you restore the hard disk contents.
i
Detailed PC knowledge is required for manual partitioning.
Ê
Insert the Windows Recovery CD into the optical drive and switch the notebook on.
Ê
Start the Setup programme on the CD.
Ê
Follow the instructions on the screen.
You must then reinstall all the drivers. Use the "Drivers & Utilities" CD.
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