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GEAppliances.com
OPERATION
Possible
Causes
What
To Do
Washer won't operate
Washer is unplugged
• Hake sure cord is plugged securely into a working outlet.
Water supplg is turned off
• Turn both hot and cold faucets fully on.
Controls ore not set properlg
• Check controls.
Lid is open--safety
feature
• Close lid and reset cycle, to the beginning if necessary.
prevents agitation and
spinning when lid is up
Circuit breaker/fuse
is
• Check house circuit breakers/fuses. Replace fuses or
tripped/blown
reset breaker. Washer should have a separate outlet.
Electronics need to be reset
• Unplug washer, wait 2 minutes, plug back in and press START.
STARTwas not pressed
• Press START.
Lid magnet missing
• Call for service.
Time not shown
Unit filling
• This is normal. Estimated time remaining is updated during
on displag
fill time.
Movement inside machine
Shifting mechanism is
• When the machine is manually turned off, the shifter will
when shut off
disengaging the motor
disengage the motor before completely shutting down.
If lid is raised before the motor is disenguged, it will resume
when lid is closed.
Basket seems loose
Basket moves or rotates freely
• Washer basket does not have a traditional brake. Basket will
move freely. This is normal.
PERFORMANCE
Possible Causes
What To Do
Clothes too wet
Incorrect cycle selected.
• Hake sure the cycle selected matches the load you are
washing. Some fabrics will feel wetter when rinsed with cold water.
Wash load out of balance
• Redistribute load in washer and run through Drain & Spin cycle.
Colored spots
Incorrect use of fabric
• Check fabric softener package for instructions and follow
softener
directions for using dispenser.
• Make sure you have selected the Fabric Softener option.
• Pretreat stain and rewash.
Dye transfer
• Sort whites or lightly colored items from dark colors.
Graged orgellowed
Detergent amount
• Be sure to follow detergent manufacturer's directions.
clothes
Herd water
• Use a water conditioner like Calgon brand or install
a water softener.
Water is not hot enough
• Make sure water heater is delivering water at
120°F-140°F (48°C-60°C).
Washer is overloaded
• Loosely load clothes no higher than the top row of holes in the
washer basket. For best results, load items around the outside
of the basket.
Detergent is not
• Add detergent to the wash basket before you load clothes.
dissolving
Dye transfer
• Sort clothes by color. If fabric label states wash separately,
unstable dyes may be indicated.
Lint or residue on
Clothes ore air or line dried
• If you do not dry your clothes with a clothes dryer, your
clothes
clothes may retain more lint.
Incorrect sorting
• Separate lint producers from lint collectors.
Washing too long
• Wash small loads for a shorter time than larger loads.
Detergent not dissolving
• Add detergent to wash basket before you load clothes.
• Try a liquid detergent.
• Use warmer water temperature.
Overloading
• Loosely load clothes in the washer basket. For best results, load
items around the outside of the basket.
Incorrect use of fabric
softener
• Check fabric softener package for instructions
and follow directions for using dispenser.
• Make sure you have selected the Fabric Softener option.
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