Download Print this page

Cadillac 2011 Limited Warranty Owner Assistance Information

Limited warranty and owner assistance information

Advertisement

Quick Links

Advertisement

loading

Summary of Contents for Cadillac 2011 Cadillac Limited Warranty

  • Page 5 after the limited warranty period has expired when the problem GM is committed to assuring results from a defect in material satisfaction with your new vehicle. The selling dealer has invested or workmanship. These instances in the proper tools, training and Your dealer also wants you to be will be reviewed on a case-by-case parts inventory to ensure that any...
  • Page 6 The warranty coverages are summarized below. Corrosion coverage is for the Gasoline Engines first 4 years or 50,000 miles, Defects and performance whichever comes first. for cars and light duty truck Rust-through coverage is for the emission control systems are first 6 years, unlimited mileage.
  • Page 7 ® ® 6.6L DURAMAX Diesel 6.6L DURAMAX Diesel Engines are covered for the Engines first 5 years or 50,000 miles, Defects and performance for whichever comes first. the emission control systems are covered for the first 5 years or 50,000 miles, Gasoline Engines whichever comes first.
  • Page 8 To obtain warranty repairs, take the The powertrain is covered for accordance with the following terms, vehicle to a Cadillac dealer facility 5 years or 100,000 miles, whichever conditions, and limitations. within the warranty period and comes first, except for other request the needed repairs.
  • Page 9 Excluded from the Excluded from powertrain coverage are sensors, the powertrain coverage are All internally lubricated wiring, connectors, engine radiator, transmission cooling lines, hoses, parts, final drive housings, axle coolant hoses, coolant and heater radiator, sensors, wiring and shafts and bearings, constant core.
  • Page 10 0-12,000 100% 12,001-36,000 Sliding scale starting at 67% at 12,001, proportionately falling (1.96%/1,000 miles) to 20% at 36,000 miles 36,001-50,000 20% (Buick and Cadillac Only) 36,001+ 0% (Chevrolet and GMC Only) 50,001+ 0% (Buick and Cadillac Only)
  • Page 11 24,000 43.5% 30,000 31.75% 36,000 48,000 20% Buick and Cadillac (0% Chevrolet and GMC) This schedule applies to the price of After your New Vehicle Limited the tires only. GM will cover 100% of Warranty expires, you may still have...
  • Page 12 Bridgestone/Firestone www.bridgestonetire.com 1-800-356-4644 www.generaltire.com 1-800-847-3349 Continental/General www.continentaltire.com 1-800-847-3349 www.goodyeartires.com Goodyear/Dunlop 1-800-321-2136 www.dunloptires.com Michelin/Uniroyal/Goodrich www.michelinman.com 1-800-847-3435 1-877-740-7000 (East) Hankook www.hankooktireusa.com 1-800-426-8252 (West) Kumho www.kumhousa.com 1-800-445-8646 Pirelli www.us.pirelli.com 1-800-747-3554 Maxxis www.maxxis.com 1-866-509-7067 When a tire is removed from service The tire manufacturer's limited authorized dealer, are in lieu of due to a covered warranty condition warranty program, which can be...
  • Page 13 (Bumper-to-Bumper, Powertrain, etc.) of the New Vehicle Towing is covered to the nearest Limited Warranty. In the event GM Cadillac dealer if your vehicle accessories are installed after cannot be driven because of a vehicle delivery, or are replaced warranted defect.
  • Page 14 The Cadillac DTS Protection Series For trucks equipped with a is protected by GM's warranty Normal tire wear or wear-out is ® 6.6L DURAMAX Diesel Engine, coverage, with the exception of the not covered. Road hazard damage the diesel engine, except those transparent glass.
  • Page 15 Alteration, modification, or tampering to the vehicle, Owners of trucks with a bedliner, including, but not limited to whether after-market or factory the body, chassis, powertrain, installed, should expect that with driveline, or other components normal operation the bedliner will Damage caused by airborne fallout, after final assembly by GM.
  • Page 16 Please refer to your Owner Manual under Fuel , for additional All vehicles require periodic recommendations, including the use Poor fuel quality or incorrect fuel maintenance. Maintenance of TOP TIER Detergent Gasoline. may cause driveability problems services, such as those detailed in Additional information can also be such as hesitation, lack of power, the owner manual are the owner's...
  • Page 17 Warranty, Cadillac does provide many additional customer benefits, * Consumable battery covered up to * Some states do not allow such as Cadillac Owner Privileges. 12 months only. limitations on how long an implied See your owner manual. ** Maintenance items after...
  • Page 18 Canada, and normally operated provided under this Hybrid warranty, in the United States or Canada a GM Protection Plan may be respectively. In addition to the initial available. See your Cadillac dealer owner of the vehicle, the coverage for more details.
  • Page 19 Transmission Power Inverter failure to follow scheduled Hybrid warranty period, towing is Module (TPIM) maintenance may not be covered by covered to the nearest Cadillac warranty. Scheduled maintenance servicing dealer if your vehicle Accessory Power Module (APM) includes such items as: cannot be driven because of a warranted Hybrid specific defect.
  • Page 20 Any authorized Cadillac or tire timing gear chain or belt and dealer for your brand of tires can All exchange components used cover, flywheel, harmonic assist you with tire service.
  • Page 21 Glow Plug Control System: effects on the performance and life control/glow plug assembly, glow of the engine, exhaust emission plugs, cold advance relay, and system, transmission, and Your vehicle was designed and built Engine Control Module (ECM) ® drivetrain. The Duramax Diesel to resist corrosion.
  • Page 22 This to have their maintenance work damage can take two forms: done. You can rely on your Cadillac blotchy, ring-shaped discolorations, dealer to use the proper parts and and/or small irregular dark spots repair practices.
  • Page 23 The dealer records this mileage facility, preferably one which sells the United States or Canada. If you on the first page of this warranty and services Cadillac vehicles. have permanently relocated and booklet at delivery. For eligible Once you return to the United...
  • Page 24 This warranty does not cover any Defects in the mechanical, damage or failure resulting from electrical, sheet metal, paint, trim, Installations or alterations to modification or alteration to the and other components of your the original equipment vehicle, vehicle's original equipment as vehicle may occur at the factory or chassis, as manufactured and manufactured or assembled by...
  • Page 25 This warranty covers this vehicle as designed, built, and equipped GM and GM dealers reserve the by GM, and is not limited to right to make changes in vehicles any particular part, component, built and/or sold by them at any time or system of the vehicle without incurring any obligation to manufactured by GM.
  • Page 26 The emission warranty on your vehicle is issued in accordance with the U.S. Federal Clean Air Act. Defects in material or State and Federal agencies may workmanship in GM emission Car or Light Duty Truck require different emission control parts may also be covered under with a Gross Vehicle Weight system warranty depending on: the New Vehicle Limited Warranty...
  • Page 27 Light Duty Truck equipped with Heavy Duty Gasoline Engine GM warrants to the owner the and with a Gross Vehicle Weight following: Some states and/or local Rating (GVWR) greater than jurisdictions have established 8,500 lbs. The vehicle was designed, periodic vehicle Inspection and equipped, and built so as to 5 years or 50,000 miles, Maintenance (I/M) programs to...
  • Page 28 The vehicle fails an Connecticut, Maine, EPA-approved I/M test during Maryland, Massachusetts, New the emission warranty period. Jersey, New Mexico, Oregon, This section outlines the Pennsylvania, Rhode Island, The failure results, or will result, emission warranty that GM Vermont, and Washington have in the owner of the vehicle provides for your vehicle in California Emissions Warranty...
  • Page 29 For 7 years or 70,000 miles, whichever comes first: If an emission related part listed in this booklet specially The California Air Resources Board For cars and trucks with light duty or noted with coverage for and General Motors are pleased medium duty emissions: 7 years or 70,000 miles is to explain the emission control...
  • Page 30 2 (LEV2) vehicles equipped with comes first. of the scheduled maintenance option code NUA: listed in your owner manual. Any authorized Cadillac dealer If an emission related will, as necessary under these GM recommends that you retain part listed in this booklet...
  • Page 31 As the vehicle owner, you should also be aware that GM may deny warranty coverage if your vehicle or a part has failed due to abuse, neglect, improper or insufficient maintenance, or modifications not approved by GM. If you have any questions regarding your rights and responsibilities under these warranties, you should contact the Customer Assistance...
  • Page 32 The emission parts listed here All listed parts 15 years/ Data Link Connector are covered under the Emission 150,000 miles, whichever comes Engine Control Module (ECM) ** Control System Warranty. The terms first, on California PZEV (NU6) Engine Coolant Temperature Sensor are explained previously in this vehicles registered in a PZEV state.
  • Page 33 Charge Air Control Actuator Common Rail Assembly Charge Air Control Solenoid Valve ® GMLAN (CAN) Communications (6.6L DURAMAX Diesel) * Charge Air Control Valve Circuit Diesel Fuel Injection Pump * Charge Air Cooler * Manual Transmission Clutch Switch Diesel Fuel Injector Control Charge Air Cooler Fan ®...
  • Page 34 Diesel Exhaust NOx Sensors Camshaft Position Sensor(s) Exhaust Manifold * Air Pump Crankshaft Position Sensor(s) Exhaust Manifold with Catalytic Check Valves Converter attached as assembly * ** Glow Plug(s) (Diesel) Exhaust Manifold Gasket Glow Plug Controller (Diesel) Exhaust Pipes and/or Mufflers Canister Ignition Coil(s) (when located between catalytic...
  • Page 35 Hybrid Battery Voltage Sensors Housings Auxiliary Transmission Fluid Pump * SGCM Coolant Circuit Mounting Hardware (fan, fan relay and pump) Battery Cooling Fan Pipes Starter Generator * Battery Pack Control Pulleys Module (BPCM) ** Starter Generator Control Sealing Devices Module (SGCM) ** Battery Pack Current Sensor Springs Transmission Substrate...
  • Page 36 The owner may elect to it is necessary to have repairs dealer except in an emergency use non-genuine GM parts for performed by other than a Cadillac situation when a warranted part or a replacement purposes. Use of dealer and you believe the repairs...
  • Page 37 Emission Control or emergency repairs should be any Cadillac dealer at no charge. System Warranty, you may contact retained in the event questions Repairs which do not qualify will be the EPA at: arise concerning maintenance.

This manual is also suitable for:

2011 cadillac