The Windows
❖
The operating system takes a long time to start.
❖
The operating system responds differently from the
normal routine.
❖
The screen does not look right.
Unless a hardware device has failed, problems usually occur
when you change the system in some way such as installing
a new program or adding a device.
If you experience any of these problems, use the options in
the Startup menu to fix the problem.
Using Startup options to fix problems
If the operating system fails to start properly, you may need
to troubleshoot the Operating System and/or its settings.
There are several options to choose from depending on the
severity of the problem and your level of expertise with
computers.
If Windows
menu will launch. To enter the Boot menu manually:
1
Press
2
Press the
screen.
3
Click or touch the
4
Click or touch
You now have several options:
Refresh your device
❖
Your files and personalization settings won't change
❖
Your device settings will be changed back to their
defaults
❖
Your Apps from the Windows
❖
Apps you installed from discs or Web sites are removed
❖
A list of removed apps is saved to your desktop
For more information, see
data)" on page
If Something Goes Wrong
®
operating system is not working
®
fails to start properly twice, the Windows
,
, and
Ctrl
Alt
Del
button in the lower right corner of your
Power
Restart
Troubleshoot
42.
simultaneously (once).
option from the menu.
from the menu.
®
Store are retained
"Refresh your PC (with user's
109
®
Boot