Troubleshooting - Creative Sound Blaster EVO Manual

Troubleshooting

What do the LED statuses mean?
The Sound Blaster EVO USB headset is equipped with LED that indicates the status of the device. The
LED's possible statuses and corresponding explanations are listed in the table below:
Solid Red
Off
The onboard audio chipset seems to be in conflict with Sound Blaster EVO USB.
Ensure that the Sound Blaster EVO USB headset is properly inserted into the USB port.
No sound from the headset.
Check the following:
The volume settings in Sound Blaster EVO Control Panel and system audio are properly adjusted
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and not muted.
There is no hardware conflict between the headset and a peripheral device.
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The headset is selected as the default audio device. Ensure that existing analog headset is dis-
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connected.
There is clipping/distortion during audio playback.
Check the following:
Your computer system should be running in high performance mode. You may need to disable
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any power saving features.
The music source may be distorted. Ensure that the music played has no distortion.
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Ensure that the software graphical equalizer or sound processing effects found in third party
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media players are disabled.
Some features are disabled when playing certain games.
When playing games that use DirectSound3D or OpenAL sound engines, certain audio features will be
disabled automatically. This is to avoid distorting the environmental audio cues present in the
game. These features will be re-enabled automatically when you exit the game.
LED
Headset is powered on.
Headset is off.
Status
Troubleshooting 23