KitchenAid KSC24C8EYB Use & Care Manual page 36

TROUBLESHOOTING
PROBLEM
The water and ice
dispenser will not
operate properly
The ice dispenser jams
while dispensing crushed
ice
Water is leaking or dripping
from the dispenser system
NOTE: A few drops of water
after dispensing is normal.
Water continues to drip
from the dispenser beyond
the first few drops.
Water is leaking from the
back of the refrigerator
36
POSSIBLE CAUSES
The refrigerator is not connected to a
water supply or the water supply
shutoff valve is not turned on.
There is a kink in the water source line A kink in the water line can reduce water flow from the water
The refrigerator has just been
installed.
The water pressure to the house is not
at or above 35 psi (241 kPa).
A reverse osmosis water filtration
system is connected to your cold
water supply.
The water filter may be clogged.
The water filter is installed incorrectly
The refrigerator door or freezer drawer
is not closed completely.
The refrigerator doors were recently
removed.
Ice is clogged in the ice storage bin or
ice is blocking the ice delivery chute.
Crushed ice is blocking the ice
delivery chute.
The glass was not held under the
dispenser long enough.
The refrigerator has just been
installed.
The water filter was recently installed
or replaced.
The water line connections were not
fully tightened.
Recently removed the doors and did
not fully tighten water line connection
SOLUTIONS
Connect the refrigerator to the water supply and turn the
water shutoff valve fully open.
dispenser and result in hollow or irregular shaped ice.
Straighten the water source line.
Flush and fill the water system. See "Water and Ice
Dispensers."
The water pressure to the house determines the flow from
the dispenser. See "Water Supply Requirements."
A reverse osmosis water filtration system can decrease water
pressure. See "Water Supply Requirements."
Remove the water filter and operate dispenser. If water flow
increases, your filter is clogged and needs to be replaced.
See "Water Filtration System."
Remove the water filter and reinstall. See "Water Filtration
System."
Close the door or drawer firmly. If it does not close
completely, see "The doors will not close completely."
Make sure the water dispenser wire/tube assembly has been
properly reconnected at the top of the refrigerator door.
See "Refrigerator Doors and Drawer."
Remove the ice clogging the storage bin and delivery chute,
using a plastic utensil if necessary. Clean the ice delivery
chute and the bottom of the ice storage bin using a warm,
damp cloth, then dry both thoroughly. To avoid clogging and
to maintain a fresh supply of ice, empty the storage bin and
clean both the storage bin and delivery chute every 2 weeks.
Switch from crushed ice to cubed ice to clear the ice
dispenser. Then switch back to crushed ice.
Hold the glass under the dispenser 2 to 3 seconds after
releasing the dispenser lever.
Flushing the water system removes the air from the lines
which causes the water dispenser to drip. Flush the water
system. See "Water and Ice Dispensers."
Flushing the water system removes the air from the lines
which causes the water dispenser to drip. Flush the water
system. See "Water and Ice Dispensers."
See "Connecting the Water."
See "Refrigerator Doors and Drawer."