Troubleshooting - Samsung RF31FMEDBBC User Manual

Troubleshooting

PROBLEM SOLUTION
The refrigerator • Check that the power plug is properly connected.
does not work
• Check if the set temperature on the digital display is warmer than the
at all or it
freezer or fridge inner temperature. If it is, set the refrigerator colder.
does not chill
• Is the refrigerator in direct sunlight or located near a heat source?
suffi ciently.
• Is the back of the refrigerator too close to the wall, preventing proper
ventilation?
The food in the • Check if the set temperature on the digital display is too low.
fridge is frozen.
• Try setting the refrigerator to a warmer temperature.
• Is the temperature in the room too low? Set the refrigerator warmer.
• Did you store the food which is juicy in the coldest part of the refrigerator?
Try moving those items to the other shelves in the fridge instead of keeping
them in the colder areas or bins.
You hear • Check that the refrigerator is level and stable.
unusual noise
• Is the back of the refrigerator too close to the wall, preventing proper
or sounds.
ventilation?
Try moving the back of the refrigerator at least 2 inches from the wall.
• Was anything dropped behind or under the refrigerator?
• A "ticking" sound is heard from inside the refrigerator. It is normal and
occurs because various accessories are contracting or expanding
according to the temperature of the refrigerator interior.
• If it sounds as if something is hitting something else inside the refrigerator,
this is normal. The sound is caused by the compressor operating at high
capacity.
The cabinet-
door sealing
• Some heat is normal as anti-condensators are installed in the vertical
area of the
hinged section of the refrigerator to prevent condensation.
appliance
• Is the refrigerator door ajar? Condensation can occur when you leave the
is hot and
door open for a long time.
condensation is
occurring.
Ice Maker is not • Did you wait for 12 hours after installation of the water supply line before
producing ice. making ice?
• Is the water line connected and the shut-off valve opened?
• Did you manually stop the ice making function?
• Is the freezer temperature too warm? Try setting the freezer temperature
lower.
You can
hear water • This is normal. The bubbling comes from refrigerant circulating through the
bubbling in the refrigerator.
refrigerator.
There is a bad • Check for spoiled food.
smell in the
• Foods with strong odors (for example, fi sh) should be tightly covered.
refrigerator.
• Clean out your freezer periodically and throw away any spoiled or
suspicious food.
46_ Troubleshooting