Nokia Lumia 928 User Manual page 73

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Nokia Lumia 928: Safety and Warranty
to your Order, to ensure that the instrument of payment is valid at the
time of the Order, that you are the rightful holder of the instrument and
that the instrument is used within its credit limits.
The Content that is delivered is licensed to you. You agree to use such
Content solely as permitted in these Terms and in any additional terms
that you may be presented in the order fl ow. The Service may off er
subscriptions. You authorize the Service to place a periodical charge
during the period of the subscription. The Service may also off er a trial
period. If your Order involves a trial period (also known as try-and-buy),
you may be charged when the trial period expires, unless you cancel
in accordance with the subscription/trial terms. The prices in the Ser-
vice may change from time to time. Prices include applicable taxes in
eff ect at the time of your transaction, unless otherwise stated. There
may be instances where you incur additional charges from your bank
or credit card provider based on currency conversion rates used and/
or additional fees assessed. Nokia assumes no responsibility for the
payment of bank or any other third party service fees or charges.
11. Cancellations and Refunds
You agree to the electronic delivery of content being initiated concur-
rently with the placement of your Order. You will not be able to cancel
your Order once it has been processed. The nature of the Content is
such that it cannot be returned. In the event that after your Order you
discover and promptly inform Nokia within 48 hours that
(a) the Content you have ordered is faulty;
(b) the Content Nokia delivers to you does not match the description of
the Content you ordered via the Service; or
(c) technical problems delayed or prevented delivery of your Content or
accidental multiple orders caused by such technical problems, your sole
and exclusive remedy with respect to such Content will be either re-
placement of such Content, or refund of the price paid for such Con-
tent, as determined solely by Nokia.
Otherwise, no refunds are available. If you encounter any of the above
issues, please contact Nokia Customer Support.
Please note that Nokia may not be able to process your customer sup-
Chapter 18
port request if you are unable to provide your transaction ID, which is
provided to you by Nokia following your Order from the Service. Nokia
may only process refunds for Content where the total price is above the
monetary limit stipulated in applicable local legislation.
12. Feedback to Nokia
By submitting any ideas, feedback and/or proposals ("Feedback") to
Nokia through the Service or other means, you acknowledge and agree
that: (1) Nokia may have similar development ideas to the Feedback; (2)
your Feedback does not contain confi dential or proprietary information
of you or any third party; (3) Nokia is not under any obligation of con-
fi dentiality with respect to the Feedback; (4) Nokia may freely use,
distribute, exploit and further develop and modify Feedback for any
purpose; and (5) you are not entitled to any compensation of any kind
from Nokia.
13. Social Activities and Location Sharing
You may use features in the Service to share your location, status,
content, Materials or personal information or to interact with other
users, sites and services. By using these features you agree that Nokia
may use and provide that information to other services and persons
with whom you choose to interact or share this information. Users of
these services and persons, such as your contacts, may see your loca-
tion, status and/or personal information. In using these features you
agree not to share information, Content or Material or to link to any
service or site that:
(a) contains content or other material that is illegal or inappropriate; or
(b) exploits intellectual property rights without authorization or encour-
ages users to piracy. Any interaction does not involve Nokia and is solely
between you and the other user(s).
14. Availability and Technical Requirements
The availability of Content and the Service may vary and is subject to
Nokia's sole discretion. Nokia expressly disclaims any representation
or warranty that any particular Content or Service will be available.
The Service may not be available in all countries and may be provided
only in selected languages. The Service, operations and some features
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