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Troubleshoot
we can help
Service & Repairs
If you have questions or need assistance, we're here to
help.
Go to www.motorola.com/repair (United States), where
you can select from a number of customer care options.
You can also contact the Motorola Customer Support
Center at 1-800-453-0920 (United States),
1-877-483-2840 (TTY, TDD United States for hearing
impaired), or 1-800-461-4575 (Canada).
Reset
To reset your phone to factory settings and erase all the
Settings
data on your phone, press Menu
>
>
Advanced
> Reset Defaults.
Warning: All data on your phone will be deleted.
(Nothing on your memory card is deleted.)
Games and Apps
Java
Note: To reset apps, select
>
System
Menu
Reset System
>
>
.
Crash recovery
In the unlikely event that your phone stops responding
to touches and key presses, try a quick reset. Remove
the back cover and battery ("Assemble & charge" on
page 5), then replace and turn your phone on as usual.
Troubleshoot
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