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Problem
Telephone cannot be switched on
Battery empty
The battery doesn't charge properly
or the phone sometimes turns
itself off
Usage time of battery becomes
shorter
Charging error – Temperature out
of range
Charging error – Wrong charger
Charging error – Battery defective
Charging error – No battery icon
appears when charging
Forget the phone code or password
Enter PUK
Phone loses network
Troubleshooting
Possible Solution
Please take out and insert the battery once again then
press E power on .
Charge battery. Check charging indicator in the
display.
Wipe the charging contacts of both phone and battery
with a clear soft cloth.
If the battery charge time is shorter, it may be due
to the user environment, or large volume of calls, or
weak signals.
Make sure the ambient temperature is right, wait for a
while, and charge it again.
Only use original LG accessories.
Replace battery.
The battery is empty or has not been used for a
long time.It may take a while before the battery icon
appears on the screen.
The default phone code is "0000".
The PIN code has been entered incorrectly three
times in succession, and the phone is now blocked.
Enter the PUK supplied by your service provider.
The network connection has been lost. You may be
in a weak signal area. Move and try again. You are
trying to access an option for which you have no
subscription with your service provider. Contact the
service provider for further detail.
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