Configuring Vmware Player; Timekeeping In Virtual Machines; Evaluation License; Contacting Support - AMIGOPOD PowerConnect W Clearpass 100 Software Release Note

Configuring VMware Player

If you are using VMware Player and your host machine has more than one Ethernet adapter installed, you
might encounter difficulties obtaining a DHCP network address if the Ethernet adapter selected for
automatic bridging is not the correct adapter.
Although VMware Player does not have a menu option to configure virtual networks, the network
configuration can be viewed and modified using the Virtual Network Configuration application. This
program is called vmnetcfg.exe and can be found in the VMware Player program files directory. If the
default installation path was selected, this program is:
C:\Program Files\VMware\VMware Player\vmnetcfg.exe

Timekeeping in Virtual Machines

If running an AMD dual-core (X2) processor, the AMD Dual-Core Optimizer must be installed on the host to
avoid timekeeping problems in the virtual appliance. The download address is:
http://www.amd.com/us-en/Processors/TechnicalResources/0_30_182_871_9706,00.html
Other hosts with dual-core or SMP systems may also experience timekeeping problems unless the virtual
machine's processor affinity is set to a specific CPU. For more details on timekeeping best practices in
VMware virtual machines, refer to http://kb.vmware.com/kb/1006427.
Running NTP within the ClearPass Guest virtual machine is NOT recommended, as this may conflict with
VMware's internal clock synchronization. Instead, run NTP or another time synchronization client on the host,
and use VMware's clock synchronization (enabled by default) to keep the virtual machine's time accurate.

Evaluation License

The evaluation license, which ships with the ClearPass Guest appliance, permits the creation of guest
accounts with a maximum lifetime of 15 minutes. After 15 minutes, the guest account expires and is deleted.
Contact your ClearPass Guest reseller to purchase a subscription ID that allows for unlimited guest account
lifetimes, or to obtain a time-limited evaluation license that provides complete functionality for a defined
period.

Contacting Support

Main Site
Support Site
North American Telephone
International Telephones
Software Licensing Site
Wireless Security Incident Response Team
(WSIRT)
Support Emails
Americas and APAC
ClearPass Guest 3.9.1 | Release Note
arubanetworks.com
support.arubanetworks.com
1-800-943-4526 (Toll Free)
1-408-754-1200
arubanetworks.com/support-services/aruba-support-program/
contact-support/
licensing.arubanetworks.com/login.php
arubanetworks.com/support/wsirt.php
support@arubanetworks.com
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