Please Do Not Return This Product To The Store - Bissell CleanView® Plus Vacuum with OnePass Technology™ 3918 User Manual

T
roubleshooting – CleanView® vacuum
Vacuum cleaner won't turn on
Possible causes
1. Power cord not plugged in
2. Blown fuse/tripped breaker
Vacuum cleaner won't pick up dirt
Possible causes
1. Incorrect height adjustment
2. Hose not attached to suction opening
3. Crack or hole in hose
4. Broken or worn drive belt
5. Rotating floor brush bristles worn
6. Rotating floor brush jammed
7. Clog in vacuum
8. Dirt tank full
9. Dirt tank or upper tank not installed properly
10. Filters are dirty
Tools won't pick up dirt
Possible causes
1. Crack or hole in hose
2. Clog in vacuum
3. Dirt tank full
4. Dirt tank or upper tank not installed properly
5. Filters are dirty
Vacuum cleaner is difficult to push
Possible causes
1. Incorrect height adjustment
Visible dirt escaping from cleaner
Possible causes
1. Dirt tank full
2. Filters missing or installed incorrectly
Other maintenance or service not included in the manual should
be performed by an authorized service representative.
Thank you for selecting a BISSELL product.

Please do not return this product to the store.

For any questions or concerns, BISSELL is happy to be of service.
w w w . b i s s e l l . c o m
Contact us directly at 1-800-237-7691.
Remedies
1. Check electrical plug
2. Check/replace fuse or reset breaker
Remedies
1. Adjust powerfoot to correct height setting
2. Grasp the hose wand and firmly push into the
hose wand base
3. Check hose and replace if needed
4. Replace drive belt, see page 11
5. Replace brush
6. Remove brush and clean debris from brush ends,
see page 10
7. Follow instructions on page 12 for clearing clogs
8. Empty dirt tank
9. Position correctly and lock in place
10. Check and clean or replace pre-motor and
post-motor filters, see pages 9, 10
Remedies
1. Check hose and replace if needed
2. Follow instructions on page 12 for clearing clogs
3. Empty dirt tank
4. Position correctly and lock in place
5. Check and clean or replace pre-motor and
post-motor filters see pages 9, 10
Remedies
1. Adjust powerfoot to correct height setting
Remedies
1. Empty dirt tank
2. Check pre-motor and post-motor
filters for correct installation
8 0 0 . 2 3 7 . 7 6 9 1
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