Electrical safety Observe the following rules when working on electrical equipment. Important: • Use only approved tools and test equipment. Some hand tools have handles covered with a soft material that does not insulate you when working with live electrical currents. •...
0.1 ohm or less between the external ground pin and the frame ground. b. The power cord should be the authorized type specified for your computer. Go to: http://www.lenovo.com/serviceparts-lookup. c. Insulation must not be frayed or worn. 4. Check for cracked or bulging batteries.
Notes: 1. Use product-specific ESD procedures when they exceed the requirements noted here. 2. Make sure that the ESD protective devices you use have been certified (ISO 9000) as fully effective. When handling ESD-sensitive parts: • Keep the parts in protective packages until they are inserted into the product. •...
Laser compliance statement (multilingual translations) The laser compliance statements in this section are provided in the following languages: • English • Arabic • Brazilian Portuguese • French • German • Hebrew • Japanese • Korean • Spanish • Traditional Chinese Chapter 1 Safety information...
After a system board is replaced, ensure that the latest UEFI BIOS is loaded to the system board before you complete the service action. To download and install software fixes, drivers, and UEFI BIOS, go to http://www.lenovo.com/Drivers and follow the instructions on the screen.
Dynamic Configure To Order (CTO) This provides the ability for a customer to configure a Lenovo solution from an eSite, and have this configuration sent to fulfillment, where it is built and shipped directly to the customer. The machine label, Product Entitlement Warehouse (PEW), and eSupport will load these products as the 4-digit MT and 3-digit model, where model = “CTO”...
(this is the same record found in PEW). eSupport can be accessed at http://www.lenovo.com/support. To view the warranty status of the key commodities on your computer, do the following: 1.
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3. Provide your product information or click Launch to automatically identify your product. 4. Click Product & Parts Detail. 5. On the PRODUCT AND PARTS DETAIL page, click Parts Detail to view the complete list of FRUs. Using the Hardware Maintenance Manual For key commodities (examples - hard disk drive, system board, microprocessor, LCD, and memory) Use the Hardware Maintenance Manual as a backup to PEW and eSupport to view the complete list of FRUs at the MT model level.
This chapter presents following information: • “What to do first” on page 27 • “Checkout guide” on page 28 – “Lenovo Solution Center” on page 28 – “Quick test programs” on page 28 – “UEFI diagnostic program” on page 29 –...
The Lenovo Solution Center program is available for download at http://www.lenovo.com/diags To run the Lenovo Solution Center program, go to Control Panel and click System and Security ➙ Lenovo ➙ System Health and Diagnostics, and then follow the instructions on the screen.
• Microsoft Windows Server 2003 • Microsoft Windows Server 2008 To download and install a quick test program, go to http://www.lenovo.com/diags and follow the instructions on the Web site. To run a test using a quick test program, do the following: 1.
1. Go to http://www.lenovo.com/diags. 2. Click Lenovo Bootable Diagnostics. 3. Follow the instructions on the Web site to create a bootable diagnostic medium on a USB device or CD. To use the diagnostic medium you have created, do one of the following: •...
To check for detailed battery status information, do the following: • For Windows 7: Open the Power Manager program and click the Battery tab. • For Windows 8: Open the Lenovo Support program and click Battery Health, or open the Lenovo Settings program and click Power.
Terminal Voltage (V dc) + 0 to + 12.6 Ground (-) 3. If the voltage is less than +11.0 V dc, the battery pack has been discharged. Note: Recharging will take at least 3 hours, even if the indicator does not turn on. If the voltage is still less than +11.0 V dc after recharging, replace the battery.
Recovery Disc Set after the new drive is installed. For information about which discs to order, go to http://www.lenovo.com/serviceparts-lookup. The recovery disc set consists of the user instructions and the following set of DVDs to restore the computer to the original factory configuration.
4. Select your language and click Next. 5. Read the license. If you agree with the terms and conditions, select I accept these terms and conditions and then click Next. If you do not agree with the terms and conditions, follow the instructions on the screen.
To put the system back to operational status, the only Lenovo and Lenovo-authorized service solution would be to replace the hard disk drive or solid-state drive with a scheduled fee.
Attention: If User only mode is selected and the user hard disk password has been forgotten and cannot be made available to the service technician, neither Lenovo nor Lenovo authorized service technicians provide any services to reset the user hard disk password, or to recover data from the hard disk drive. The hard disk drive can be replaced for a scheduled fee.
4. Select Password. 5. Select Hard-disk x password where x is the letter of the hard disk drive. A pop-up window opens. 6. Select Master HDP, where HDP stands for hard disk password. 7. Type the current master hard disk password in the Enter Current Password field. Then, leave the Enter New Password field blank, and press Enter twice.
• The system status, RAM, VRAM, and setup data are stored on the hard disk drive. • The system is powered off. Note: If the computer enters the hibernation mode while it is docked to the docking station, do not undock it before resuming normal operation.
2. Thermal grease. 3. System board. This system does not support batteries that are not Replace the battery. genuine Lenovo-made or authorized. The system will continue to boot, but may not charge unauthorized batteries. Attention: Lenovo has no responsibility for the...
If the LCD you are servicing has two or less visible defective pixels, it should not be considered faulty. However, if the LCD has three or more visible defective pixels, it will be deemed as defective by Lenovo and it should be replaced.
Undetermined problems If the diagnostic tests did not identify the device that has failed, if wrong devices are installed, or if the system simply is not operating, follow these procedures to isolate the failing FRU (do not isolate FRUs that have no defects). Verify that all attached devices are supported by the computer.
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Table 6. Status indicators (continued) Indicator Meaning System status The illuminated dot in the ThinkPad logo on the outer lid of the computer and on the palm rest works as a system status indicator: it shows whether the computer is in sleep, hibernation, or normal mode.
(F5) audio settings. • For Windows 8: Starts the Lenovo Settings program, which enables you to change the camera and audio settings. Switching the display Press this key to switch between the computer display and an external monitor.
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Table 7. Special keys (continued) Description Special key Wireless radio control Press this key to enable or disable the built-in wireless networking features. When you (F9) press this key, a list of wireless features is displayed. You can quickly change the state of each feature on the list.
Rear view External monitor connector System status indicator USB connectors Security keyhole HDMI port : For the description of the system status indicator, see Chapter 5 “Status indicators” on page 43. Bottom view Small bottom cover Large bottom cover Battery pack latches Built-in stereo speakers Battery pack : The wireless WAN card or mSATA solid-state drive, and the backup battery are located underneath...
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CRUs, you can either install the CRU yourself or you can request that a Service Provider install the CRU according to the warranty service for your product. If you intend on installing the CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request.
Major FRUs and CRUs Hardware Maintenance Manual...
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Table 8. Major FRUs and CRUs FRU description Self-service CRU Optional-service CRU LCD unit Power button sub card Keyboard bezel Backup battery Wireless WAN card or mSATA solid-state drive Half-size wireless WAN card bracket Wireless LAN card Battery pack RJ45 sub card DC-in connector Optical drive or blank bezel I/O sub card with USB connector and audio jack...
Optional-service CRU LCD bezel Hinges Wireless antenna assembly Integrated camera assembly LCD cover kit LCD cable LCD panel Looking up FRU information For detailed FRU information, including part numbers, descriptions, and substitution part numbers, go to http://www.lenovo.com/serviceparts-lookup. Chapter 7 Locations...
Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You can find a list of CRUs for your product in this Hardware Maintenance Manual. An electronic version of this manual can be found at http://www.lenovo.com/support.
If you replace the system board, you must restore the serial number of the system unit to its original value. Before replacing the system board, save the original serial number by doing the following: 1. Install the LENOVO ThinkPad Hardware Maintenance Diskette Version 1.76 or later, and restart the computer.
When you replace the system board, you must set the UUID on the new system board as follows: 1. Install the LENOVO ThinkPad Hardware Maintenance Diskette Version 1.76 or later, and restart the computer.
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If the system board is being replaced, try to read the ECA information from the old system board and transfer the information to the new system. If the system board is inoperable, this will not be possible. Hardware Maintenance Manual...
Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You can find a list of CRUs for your product in this Hardware Maintenance Manual. An electronic version of this manual can be found at http://www.lenovo.com/support.
The only exception to this is if the battery pack is physically damaged or a customer is reporting a possible safety issue. • If Lenovo Solution Center is not installed in the computer, the customer should download this program before a non-physically damaged battery pack is replaced. Note that a physically damaged battery pack is a non-warranty replacement part.
Unlock the battery latch . Hold the battery lock lever in the unlocked position, and remove the battery pack When installing: Install the battery pack in the slot. Make sure that the battery latch is in the locked position. 1020 Large bottom cover For access, remove this FRU: •...
When installing: Attach the large bottom cover as shown in the following illustration. 1030 Small bottom cover For access, remove this FRU: • “1010 Battery pack” on page 60 Removal steps of small bottom cover Note: Loosen the screw When installing: Attach the small bottom cover as shown in the following illustration. 1040 Optical drive or blank bezel For access, remove these FRUs in order: Hardware Maintenance Manual...
• “1010 Battery pack” on page 60 • “1020 Large bottom cover” on page 61 Removal steps of optical drive or blank bezel Note: Your models might look slightly different from the illustration above. Torque Step Screw (quantity) Color M2 × 3 mm, wafer-head, nylon-coated (1) Black 0.181 Nm (1.85 kgf-cm)
Removal steps of memory modules Note: Your model might look slightly different from the illustration above. When installing: Note: If only one memory module is to be installed on the computer you are servicing, the memory module must be installed in SLOT-0 ( lower slot), but not in SLOT-1 ( upper slot).
Removal steps of hard disk drive assembly Note: Your model might look slightly different from the illustration above. Step Screw (quantity) Color Torque Black 0.181 Nm M2 × 3 mm, wafer-head, nylon-coated (2) (1.85 kgf-cm) When installing: Make sure that the hard disk drive is attached firmly. Chapter 9 Removing or replacing a FRU...
Removal steps of hard disk drive bracket Step Screw (quantity) Color Torque M3 × 3 mm, wafer-head, nylon-coated (4) Silver 0.392 Nm (4 kgf-cm) 1070 PCI Express Mini Card for wireless LAN For access, remove these FRUs in order: • “1010 Battery pack”...
Removal steps of PCI Express Mini Card for wireless LAN In step , unplug the connectors by using the antenna RF connector removal tool or pick the connectors with your fingers and gently unplug them in the direction of the arrows. Note: Your model might look slightly different from the illustration above.
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• “1010 Battery pack” on page 60 • “1030 Small bottom cover” on page 62 Removal steps of PCI Express Mini Card for wireless WAN In step , unplug the connectors by using the antenna RF connector removal tool or pick the connectors with your fingers and gently unplug them in the direction of the arrows.
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Removal steps of PCI Express Half Mini Card for wireless WAN In step , unplug the connectors by using the antenna RF connector removal tool or pick the connectors with your fingers and gently unplug them in the direction of the arrows. When installing: Plug the red cable into the jack marked MAIN, and the blue cable into the jack marked AUX on the card.
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• Ensure that you partition the mSATA solid-state drive after installing it on the computer you are servicing. Otherwise, the mSATA solid-state drive will not function correctly. For instructions on on how to partition an mSATA solid-state drive, go to http://www.lenovo.com/support/msata-fru.http://www.lenovo.com/support/msata-fru.. Step Screw (quantity)
1090 Backup battery For access, remove these FRUs in order: • “1010 Battery pack” on page 60 • “1030 Small bottom cover” on page 62 Removal steps of backup battery DANGER Use only the authorized battery specified for your computer. Any other battery could ignite or explode.
1100 Thermal fan For access, remove these FRUs in order: • “1010 Battery pack” on page 60 • “1020 Large bottom cover” on page 61 Removal steps of thermal fan Note: Loosen the screws Note: Your model might look slightly different from the illustration above. When installing: Make sure that the connector is attached firmly to the system board.
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• “1100 Thermal fan” on page 72 Removal steps of thermal pipes Loosen the screws in ascending alphabetic order as illustrated. When attaching the thermal pipes, secure the screws in reverse order. Note: Different models might have different numbers of screws. Note: Your model might look slightly different from the illustration above.
For models with an integrated thermal pipes 1120 Keyboard For access, remove these FRUs in order: • “1010 Battery pack” on page 60 • “1020 Large bottom cover” on page 61 Hardware Maintenance Manual...
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Removal steps of keyboard Note: Your model might look slightly different from the illustration above. When installing: Make sure that the screws are fastened and the keyboard is secured. Step Screw (quantity) Color Torque M2 × 8 mm, wafer-head, nylon-coated (2) Black 0.181 Nm (1.85 kgf-cm)
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Installation steps of keyboard To install the keyboard, do the following: 1. Attach the connectors. Hardware Maintenance Manual...
2. Attach the keyboard and ensure that the keyboard edges are under the frame. 3. To make sure that the front side of the keyboard is housed firmly, gently press the keys with your thumbs and slide the keyboard toward you until the keyboard is in place. 4.
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Removal steps of top case assembly Note: Your model might look slightly different from the illustration above. Step Screw (quantity) Color Torque M2 × 8 mm, wafer-head, nylon-coated (10) Black 0.181 Nm (1.85 kgf-cm) M2 × 3 mm, wafer-head, nylon-coated (4) Black 0.181 Nm (1.85 kgf-cm)
When installing: Make sure that the connectors are attached firmly to the system board. In step , release the keyboard bezel from the frame using a plastic pry tool as shown in the following illustration. 1140 CPU For access, remove these FRUs in order: •...
Removal steps of CPU Rotate the head of the screw in the direction shown by the arrow to release the lock; then remove the When installing: Place the CPU above the CPU socket, and then rotate the head of the screw in the direction shown by the arrow to secure the CPU.
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• “1020 Large bottom cover” on page 61 • “1030 Small bottom cover” on page 62 • “1040 Optical drive or blank bezel” on page 62 • “1050 Memory modules” on page 63 • “1060 Hard disk drive assembly” on page 64 •...
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For models with an integrated thermal module When installing: Make sure that the connectors are attached firmly to the system board. Hardware Maintenance Manual...
Torque Step Screw (quantity) Color M2 × 5 mm, wafer-head, nylon-coated (2) Silver 0.181 Nm (1.85 kgf-cm) When installing: Make sure that the connector is attached firmly to the system board. 1160 Speaker assembly For access, remove these FRUs in order: •...
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• “1130 Keyboard bezel” on page 77 • “1150 System board assembly” on page 80 Removal steps of speaker assembly Torque Step Screw (quantity) Color M2 × 2 mm, wafer-head, nylon-coated, big head (3) Black 0.181 Nm (1.85 kgf-cm) Hardware Maintenance Manual...
When installing: Attach the speaker assembly and route the cable as shown in the following figure, and make sure that the speaker connector is attached firmly. 1170 Power button sub card For access, remove these FRUs in order: • “1010 Battery pack” on page 60 •...
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• “1040 Optical drive or blank bezel” on page 62 • “1060 Hard disk drive assembly” on page 64 • “1120 Keyboard” on page 74 • “1130 Keyboard bezel” on page 77 Removal steps of I/O sub card with USB connector and audio jack When installing: Make sure that the connector is attached firmly to the system board.
1190 RJ45 sub card For access, remove these FRUs in order: • “1010 Battery pack” on page 60 • “1020 Large bottom cover” on page 61 • “1040 Optical drive or blank bezel” on page 62 • “1060 Hard disk drive assembly” on page 64 •...
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Removal steps of RJ45 sub card When installing: Make sure that the connector is attached firmly to the system board. Torque Step Screw (quantity) Color M2 × 5 mm, wafer-head, nylon-coated (1) Silver 0.181 Nm (1.85 kgf-cm) Hardware Maintenance Manual...
1200 LCD unit For access, remove these FRUs in order: • “1010 Battery pack” on page 60 • “1020 Large bottom cover” on page 61 • “1030 Small bottom cover” on page 62 • “1040 Optical drive or blank bezel” on page 62 •...
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In step , release the wireless antenna cables from the cable guides. Hardware Maintenance Manual...
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In step , release wireless antenna cables from the cable guides. Chapter 9 Removing or replacing a FRU...
1210 Base cover assembly and DC-in connector For access, remove these FRUs in order: • “1010 Battery pack” on page 60 • “1020 Large bottom cover” on page 61 • “1030 Small bottom cover” on page 62 • “1040 Optical drive or blank bezel” on page 62 •...
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Applying labels to the base cover The new base cover FRU is shipped with a kit containing labels of several kinds. The following illustration shows the correct location of each label. Chapter 9 Removing or replacing a FRU...
If the Windows Certificate of Authentication (COA) label is attached to a part that is replaced, return the old part with the label attached to the customer, or provide a letter to the customer stating what the label was originally on the computer and what the label part number, serial number, and product key were. When you replace the base cover, apply the following labels: FCC label Serial number label...
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• “1080 PCI Express Mini Card for wireless WAN or mSATA solid-state drive” on page 67 • “1120 Keyboard” on page 74 • “1130 Keyboard bezel” on page 77 • “1190 RJ45 sub card” on page 87 • “1200 LCD unit” on page 89 Removal steps of LCD bezel assembly Torque Step...
2020 LCD panel and hinges For access, remove these FRUs in order: • “1010 Battery pack” on page 60 • “1020 Large bottom cover” on page 61 • “1030 Small bottom cover” on page 62 • “1040 Optical drive or blank bezel” on page 62 •...
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When installing: Make sure that the LCD connector is attached firmly. Chapter 9 Removing or replacing a FRU...
Removal steps of hinges Torque Step Screw (quantity) Color M2 × 3 mm, wafer-head, nylon-coated, small head (6) Black 0.181 Nm (1.85 kgf-cm) 2030 Integrated camera and LCD cables For access, remove these FRUs in order: • “1010 Battery pack” on page 60 •...
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Removal steps of integrated camera Step Screw (quantity) Color Torque M2 × 3 mm, wafer-head, nylon-coated, small head (1) Black 0.181 Nm (1.85 kgf-cm) When installing: Make sure that the connector is attached firmly. Chapter 9 Removing or replacing a FRU...
Removal steps of LCD cables 2040 Wireless antenna assembly and LCD rear cover assembly For access, remove these FRUs in order: • “1010 Battery pack” on page 60 • “1020 Large bottom cover” on page 61 • “1030 Small bottom cover” on page 62 •...
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Removal steps of wireless antenna assembly and LCD rear cover assembly Release the antenna cables from the cable guides on the LCD rear cover assembly. Note: Your model might not have the wireless WAN antenna assembly. Note: Your model might not have the wireless WAN antenna assembly. Cable routing: When you install the wireless antenna assembly, route the cables as shown in the following figures.
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Note: Your model might not have the wireless WAN antenna assembly. Hardware Maintenance Manual...
Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
For electronic emission information on Class B digital devices, refer to the corresponding information in the User Guide. EU contact: Lenovo, Einsteinova 21, 851 01 Bratislava, Slovakia Trademarks The following terms are trademarks of Lenovo in the United States, other countries or both: Lenovo ThinkPad TrackPoint UltraNav Microsoft, Windows, and Windows Server are trademarks of the Microsoft group of companies.
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Part Number: 0B48438_02 Printed in China (1P) P/N: 0B48438_02 *1P0B48438_02*...