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Problem
Problem
Face detection
not available.
Intelligent
No face is
Face
detected.
Detection
Wrong subject
selected.
The flash does
Flash
not fire.
Possible cause
Possible cause
The camera is in a shooting mode
which makes Intelligent Face Detection
unavailable.
The subject's face is obscured sunglasses, a
hat, long hair, or other objects.
The subject's face occupies only a small
area of the frame.
The subject's head is tilted or horizontal.
The camera is tilted.
The subject's face is poorly lit.
The selected subject is closer to the center
of the frame than the main subject.
The camera is in a shooting mode in which
the flash does not fire.
The battery is exhausted.
The camera is in continuous mode.
The camera is in silent mode.
The flash is off (W).
Solution
Solution
Choose a different shooting mode.
Remove the obstructions.
Change the composition so that the
subject's face occupies a larger area of the
frame.
Ask the subject to hold their head straight.
Hold the camera straight.
Shoot in bright light.
Recompose the picture or turn face
detection off and frame the picture using
focus lock.
Choose a different shooting mode.
Charge the battery or insert a fully-charged
spare battery.
Select OFF for E CONTINUOUS.
Turn silent mode off.
Choose a different flash mode.
Troubleshooting
Page
Page
21
27
16
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27, 30
21
4, 6
64
36
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97
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