Samsung Q45c User Manual page 176

Q
I have connected the headset, but I cannot hear
sound normally.
A1 If the Bluetooth headset is properly connected to
a computer, the Control Pane Sound Playback
Device changes to Bluetooth Audio (for a mono
headset) or High Quality Bluetooth Audio (for a
stereo headset). If the Sound Playback Device in
the Control Panel is not changed properly, you may
not hear any sound. Check the audio settings in the
Control Panel according to the procedures below.
Configuring Sounds and Audio Devices in the
Control Panel
 Double-Click Start > Control Panel > Sounds
and Audio Devices.
 Select the Audio tab in the Sounds and Audio
Devices Properties window.
 Check if the Sound playback and Sound
recording device is set to Bluetooth audio (for a
mono headset) or High Quality Bluetooth audio
(for a stereo headset).
A2 Check if the headset is properly connected and is
operating normally.
A3 Check the volume settings of the headset and the
computer.
A4 If a multimedia application such as Windows Media
Player is running when connecting the headset,
the headset may not be connected or recognized
properly. Connect the headset first and then launch a
multimedia application.
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