Table of Contents
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Table of Contents
Troubleshooting
Related Manuals for Samsung NS***HHXEH
Summary of Contents for Samsung NS***HHXEH
- Page 1 INV HSP MA DUCT_DB98-33882A.indd 1 2011-5-31 18:54:08...
- Page 2 Features of your new air conditioner • Cool Summer Offer On those hot sweltering summer days and long restless nights, there is no better escape from the heat than the cool comforts of home. Your new air conditioner brings an end to exhausting hot summer days and lets you rest. This summer, beat the heat with your own air conditioner.
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Page 3: Table Of Contents
Contents USING PARTS Safety precautions ..............................4 Viewing your air conditioner ..............................8 Using your air conditioner ............................... 9 Tips on using your air conditioner ..................................9 Cleaning and maintaining the air conditioner ......................... 10 Cleaning the filter ........................................10 Maintaining your air conditioner ..................................11 Appendix ....................................12 Troubleshooting ........................................... 12 Operation ranges ......................................... 13 INSTALLATION PARTS Safety precautions . -
Page 4: Safety Precautions
Because the following operating instructions cover various models, the characteristics of your air conditioner may differ slightly from those described in this manual. If you have any questions, call your nearest contact center or find help and information online at www.samsung.com. Important safety symbols and precautions: WARNING Hazards or unsafe practices that may result in severe personal injury or death. - Page 5 FOR INSTALLATION CAUTION Install the draining hose properly so that water is drained correctly. Failing to do so may result in water overflowing and property damage. When installing the outdoor unit, make sure to connect the draining hose so that draining is performed correctly. The water generated during the heating operation by the outdoor unit may overflow and result in property damage. In particular, in winter, if a block of ice falls, it may result in injury, death or property damage. FOR POWER SUPPLY WARNING Remove all foreign substances such as dust or water from the power plug terminals and contact points...
- Page 6 Safety precautions FOR USING WARNING Do not touch the power plug or the circuit breaker with wet hands. This may result in electric shock. Do not unplug the power plug or turn the air conditioner off with the circuit breaker while it is operating. Plugging the power plug into the wall outlet or turning the air conditioner on from the circuit breaker may cause a spark and result in electric shock or fire. After unpacking the air conditioner, keep all packaging materials well out of the reach of children, as packaging materials can be dangerous to children.
- Page 7 FOR USING CAUTION Do not use this air conditioner to preserve precision equipment, food, animals, plants or cosmetics, or for any other unusual purposes. This may result in property damage. Avoid directly exposing humans, animals or plants from the air flow from the air conditioner for long periods of time. This may result in harm to humans, animals or plants. This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play with the appliance. FOR CLEANING WARNING Do not clean the appliance by spraying water directly onto it. Do not use benzene, thinner or alcohol to clean the appliance. This may result in discoloration, deformation, damage, electric shock or fire. ...
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Page 8: Viewing Your Air Conditioner
Viewing your air conditioner Congratulations on the purchase of the air conditioner. We hope you enjoy the features of your air conditioner and stay cool or warm with optimal efficiency. Please read the user manual to get started and to make the best use of the air conditioner. Air filter (the return air side) Ceiling Air intake... -
Page 9: Using Your Air Conditioner
Using your air conditioner TIPS ON USING AIR CONDITIONER Here are some tips that you would follow when using your air conditioner. TOPIC RECOMMENDATION Cooling • If current outside temperatures are much higher than the selected indoor temperature, it may take time to bring the inner temperature to the desired coolness. •... -
Page 10: Cleaning And Maintaining The Air Conditioner
Cleaning and maintaining the air conditioner For the best performance from your air conditioner, clean it periodically. When cleaning, make sure to unplug from the unit for user’s safety. CLEANING THE FILTER(OPTIONAL) When cleaning the filter, make sure to unplug the power from the unit. Washable foam based Air filter captures large particles from the air. -
Page 11: Maintaining Your Air Conditioner
MAINTAINING YOUR AIR CONDITIONER If the air conditioner will not be used for an extended period of time, dry the air conditioner to maintain it in best condition. 1. Dry the air conditioner thoroughly by operating in Fan mode for 3 to 4 hours and disconnect the power plug. There may be internal damage if moisture is left in components. 2. Before using the air conditioner again, dry the inner components of the air conditioner again by running in Fan mode for 3 to 4 hours. This helps remove odors which may have generated from dampness. Periodical checks Refer to the following chart to maintain the air conditioner properly. Every 4 Type Description Monthly Once a year months Clean the air filter (1) ... -
Page 12: Appendix
Cleaning and maintaining the air conditioner MAINTAINING YOUR AIR CONDITIONER Internal protections via the unit control system This internal protection operates if an internal fault occurs in the air conditioner. Type Description The internal fan will be off to against cold air when the heat pump is heating. Against cold air The internal fan will be off to against cold air when the heat pump is heating. De-ice cycle The compressor will be off to protect internal battery when the air conditioner oper- Anti-protection of ates in Cool mode. -
Page 13: Operation Ranges
Appendix PROBLEM SOLUTION The cool (warm) air does not come • Check if the air conditioner is installed in a place with a direct exposure to sunlight. Hang out of the air conditioner. curtains on windows to boost cooling efficiency. • Check if the cover or any obstacle is not near the outdoor unit. •... -
Page 14: Installation Parts
In order to prevent electric shocks, fires or injuries, always stop the unit, disable the protection switch and contact SAMSUNG’ s technical support if the unit produces smoke, if the power cable is hot or damaged or if the unit is very noisy. - Page 15 Our units must be installed in compliance with the spaces indicated in the installation manual to ensure either accessibility from both sides or ability to perform routine maintenance and repairs. The units’ components must be accessible and that can be disassembled in conditions of complete safety either for people or things. For this reason, where it is not observed as indicated into the Installation Manual, the cost necessary to reach and repair the unit (in safety, as required by current regulations in force) with slings, trucks, scaffolding or any other means of elevation won’t be considered in-warranty and charged to end user.
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Page 16: Preparation For Installation
Preparation for installation Accessories The following accessories are supplied with the indoor unit. The type and quantity may differ depending on the specifications. User’s& Insulation Insulation Insulation Insulation Installation drain(1) cover pipe(2) cover pipe 2(1) pipe(1) manual(1) Insulation Flexible hose(1) Clamp hose(2) Rubber(8) Cable-tie(8) drain pipe(1) - Page 17 Deciding on where to install the indoor unit Space requirements for installation & service Construction Standard for Inspection Hole 1) In case, the ceiling is tex tile, Inspection hole dose not need. 2) In case, the ceiling is plaster board, Inspection hole depends on Inside height of the ceiing. a.
- Page 18 Deciding on where to install the indoor unit Drawing of the indoor unit NSHHXEH Unit : mm 20-ø3.2hole 534 (Suspension position) (All around) OD32 Discharge side Suction side Name Description Liquid pipe connection ø9.52 (3/8”) Gas pipe connection ø19.05 (3/4”) Drain pipe connection OD32 ID26(without drain pump) Drain pipe connection Using drain pump (Optional) Power supply/Communication connection...
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Page 19: Indoor Unit Installation
Indoor unit installation When deciding on the location of the air conditioner with the owner, the following restrictions must be taken into account. Place the pattern sheet on the ceiling at the spot where you want to install the indoor unit. • Since the diagram is made of paper, it may shrink or stretch slightly due to temperature or humidity. -
Page 20: Purging The Unit
Purging the unit From factory the unit is supplied and set with a pre-charge of nitrogen gas. (insert gas) Therefore, all insert gas must be purged before connecting the assembly piping. Unscrew the pinch pipe at the end of each refrigerant pipe. RESULT : All inert gas escapes from the indoor unit. •... -
Page 21: Connecting The Refrigerant Pipe
Connecting the refrigerant pipe There are two refrigerant pipes of different diameters : A smaller one for the liquid refrigerant A larger one for the gas refrigerant The inside of copper pipe must be clean & has no dust 1. Remove the pinch pipe on the pipes and connect the assembly pipes to each pipe, tightening the nuts, first manually and then with a torque wrench, a spanner applying the following torque. Refrigerant oil Torque wrench Spanner Flare nut Union •... -
Page 22: Cutting/Flaring The Pipes
Cutting/Flaring the pipes 1. Make sure that you have the required tools available. (pipe cutter, reamer, flaring tool and pipe holder) 2. If you wish to shorten the pipes, cut it with a pipe cutter, taking care to ensure that the cut edge remains at a 90° angle with the side of the pipe. Refer to the illustrations below for examples of edges cut correctly and incorrectly. Oblique Rough Pipe Burr cutter Pipe 3. To prevent any gas from leaking out, remove all burrs at the cut edge of the pipe, using a reamer. 4. Slide a flare nut on to the pipe and modify the flare. Outer Diameter (D) Depth (A) ø6.35 mm 1.3 mm ø9.52 mm 1.8 mm ø12.70 mm 2.0 mm ø15.88 mm 2.2 mm ø19.05 mm 2.2 mm Flare Pipe 5. Check that the flaring is correct, referring to the illustrations below for examples of incorrect flaring. -
Page 23: Performing Leak Test & Insulation
Performing leak test & insulation Leak test LEAK TEST WITH NITROGEN (before opening valves) Leak check In order to detect basic refrigerant leaks, before recreating the vacuum and recirculating the R-410A, it’s responsable of installer to pressurize the whole system with nitrogen (using a cylinder with pressure reducer) at a pressure above 30 bar (gauge). -
Page 24: Drainpipe And Drain Hose Installation
Performing leak test & insulation Insulation Type (Heating/Cooling) Pipe Pipe size Standard [30°C, 85%] High humidity [30°C, over 85%] Remarks EPDM, NBR Ø6.35 ~ Ø9.52 Liquid pipe Ø12.7 ~ Ø19.05 Ø6.35 Internal temperature is Ø9.52 higher than 120°C Ø12.70 pipe Ø15.88 Ø19.05 Drainpipe and drain hose installation Care must be taken when installing the drain hose for the indoor unit to ensure that any conden- sate water is correctly drained outside. - Page 25 Drainpipe and drain hose installation Drainpipe Connection Without the drain pump 1. Install horizontal drainpipe with a slope of 1/100 or more and fix it by hanger space of 1.0~1.5m. 2. Install U-trap at the end of the drainpipe to prevent a nasty smell to reach the indoor unit. 3.
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Page 26: Connecting The Connection Cord
Connecting the connection cord • Always remember to connect the refrigerant pipes before performing the electric connections. When disconnecting the system, always disconnect the electric cables before disconnecting the refrigerant pipes. • Always remember to connect the air conditioner to the grounding system before performing the electric connections. -
Page 27: Adjusting Air Flow
Adjusting air flow E. S. P(External Static Pressure) setting for phase control motor With its phase control motor, you can adjust the indoor unit fan speed depending on the installation condition. If the external static pressure is high so that the duct becomes longer or if the external static pressure is low so that the duct becomes shorter, adjust the fan speed by referring the following table. -
Page 28: Setting The Indoor Unit Option Code
Setting the indoor unit option code In order to set the indoor unit option code using the wired remote controller, hold down the buttons at the same time for 5 seconds. 1 The menu will display . Press the button to enter the indoor unit option code mode. -
Page 29: Setting An Indoor Unit Address And Installation Option
Setting an indoor unit address and installation option Set the indoor unit address and installation option with remote controller option. Set the each option separately since you cannot set the ADDRESS setting and indoor unit installation setting option at the same time.You need to set twice when setting indoor unit address and installation option. Setting an indoor unit address In order to check and set the indoor unit Main/Group Address using the wired remote controller, hold down the buttons at the same time for 5 seconds. The menu will display . Press the button and the menu will display . Press the button. - Page 30 Setting an indoor unit address and installation option Setting an indoor unit installation option In order to check and set the indoor unit DIP option code using the wired remote controller, hold down the buttons at the same time for 5 seconds. The menu will display . Press the button until is displayed.
- Page 31 Option No. : 02XXXX-1XXXXX-2XXXXX-3XXXXX Option SEG1 SEG2 SEG3 SEG4 SEG5 SEG6 Use of external Use of central Explanation PAGE MODE temperature control sensor RESERVED RESERVED Indication Details Indication Details Indication Details Indication Details Indication and Details Disuse Disuse Option SEG7 SEG8 SEG9 SEG10 SEG11 SEG12 Explanation...
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Page 32: Troubleshooting
Troubleshooting If an error occurs during the operation, one or more LED flickers and the operation is stopped except the LED. If you re-operate the air conditioner, it operates normally at first, then detect an error again. LED Display on the receiver (Optional) Indicators Concealed Type Abnormal conditions... - Page 33 LED Display on the receiver (Optional) Indicators Concealed Type Abnormal conditions Remarks Green Standard Type Communication error between indoor units 1. Error of electronic expansion valve close 2. Error of electronic expansion valve open 3. 2’nd detection of high temperature cond 4.
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Page 34: Wired Remote Control
Troubleshooting Wired remote control If an error occurs, is displayed on the wired remote control. If you would like to see an error code, press the Test button. Display Explanation Remark Indoor unit Communication Error Indoor/Outdoor unit Communication Time Out Error 60 Packet Over data Communication Error Indoor unit is not connected... - Page 35 Memo INV HSP MA DUCT_DB98-33882A.indd 35 2011-5-31 18:54:50...
- Page 36 QUESTIONS OR COMMENTS? COUNTRY CALL OR VISIT US ONLINE AT AUSTRALIA 1300 362 603 www.samsung.com INV HSP MA DUCT_DB98-33882A.indd 36 2011-5-31 18:54:50...
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Page 37: Air Conditioner
Recycled Paper 100% Recycled Paper This manual is made with 100% recycled paper. imagine the possibilities Thank you for purchasing this Samsung product. To receive more complete service, please register your product at www.samsung.com/register DB98-33882A-1 INV HSP MA DUCT_DB98-33882A.indd 37...