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Samsung SCX-465x Series User Manual

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User's Guide
User's Guide
SCX-465x/465xN/4021S/4321NS Series
SCX-465xF/4521FS/4521HS Series
SCX-465xFN/465xHN/4521NS Series
BASIC
BASIC
This guide provides information concerning installation, basic operation and
troubleshooting on windows.
ADVANCED
This guide provides information about installation, advanced configuration, operation and
troubleshooting on various OS environments.
Some features may not be available depending on models or countries.

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   Also See for Samsung SCX-465x Series

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   Summary of Contents for Samsung SCX-465x Series

  • Page 1

    User’s Guide User’s Guide SCX-465x/465xN/4021S/4321NS Series SCX-465xF/4521FS/4521HS Series SCX-465xFN/465xHN/4521NS Series BASIC BASIC This guide provides information concerning installation, basic operation and troubleshooting on windows. ADVANCED This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be available depending on models or countries.

  • Page 2: Table Of Contents

    BASIC 1. Introduction 3. Maintenance Key benefits Ordering supplies and accessories Features by models Available supplies Useful to know Available maintenance parts About this user’s guide Storing the toner cartridge Safety information Redistributing toner Machine overview Replacing the toner cartridge Control panel overview Monitoring the supplies life Turning on the machine...

  • Page 3

    BASIC 5. Appendix Specifications Regulatory information Copyright...

  • Page 4: Introduction

    1. Introduction This chapter provides information you need to know before using the machine. • Key benefits • Features by models • Useful to know • About this user’s guide • Safety information • Machine overview • Control panel overview •...

  • Page 5: Key Benefits

    • To save paper, you can print multiple pages on one single sheet of paper (see "Using advanced print features" on page 169). • Samsung Easy Printer Manager and Printing Status is a program that monitors and informs you of the machine’s status and allows you to •...

  • Page 6

    Key benefits Wide range of functionality and application support • Supports various paper sizes (see "Print media specifications" on page 105). • Print watermark: You can customize your documents with words, such as “CONFIDENTIAL” (see "Using advanced print features" on page 169). •...

  • Page 7: Features By Models

    Features by models Some features and optional goods may not be available depending on model or country. Operating System SCX-465xF Series SCX-465x Series SCX-4521FS Series SCX-465xN Series SCX-4521HS Series Operating System SCX-4021S Series SCX-465xFN Series SCX-4321NS Series SCX-465xHN Series SCX-4521NS Series ●...

  • Page 8

    SPL printer driver PCL printer driver PS printer driver ● ● XPS printer driver Direct Printing Utility ● ● Samsung Easy Printer Manager Scan to PC settings ● Fax to PC settings ● ● Device Settings ● ● Samsung Easy Document Creator ●...

  • Page 9

    SCX-4521NS Series ● ● SyncThru Admin Web Service (SCX-465xN/4321NS Series only) (SCX-465xFN/465xHN/4521NS Series only) ● ● Easy Eco Driver ● Samsung Network PC Fax ● ● Scan Twain scan driver ● ● WIA scan driver ● ● Samsung Scan Assistant...

  • Page 10

    Features by models Variety feature SCX-465xF Series SCX-465x Series SCX-4521FS Series SCX-465xN Series SCX-4521HS Series Features SCX-4021S Series SCX-465xFN Series SCX-4321NS Series SCX-465xHN Series SCX-4521NS Series ● ● Hi-Speed USB 2.0 ● ● Network Interface Ethernet 10/100 Base TX wired LAN...

  • Page 11

    Features by models SCX-465xF Series SCX-465x Series SCX-4521FS Series SCX-465xN Series SCX-4521HS Series Features SCX-4021S Series SCX-465xFN Series SCX-4321NS Series SCX-465xHN Series SCX-4521NS Series ● Handset (SCX-4655HN/4521HS Series only) (SCX-4521NS Series Chinese model only) ● Multi-send ● Delay send ●...

  • Page 12

    Features by models SCX-465xF Series SCX-465x Series SCX-4521FS Series SCX-465xN Series SCX-4521HS Series Features SCX-4021S Series SCX-465xFN Series SCX-4321NS Series SCX-465xHN Series SCX-4521NS Series Scan Scanning to email Scanning to SMB server Scanning to FTP server Duplex scan ● ●...

  • Page 13

    Features by models SCX-465xF Series SCX-465x Series SCX-4521FS Series SCX-465xN Series SCX-4521HS Series Features SCX-4021S Series SCX-465xFN Series SCX-4321NS Series SCX-465xHN Series SCX-4521NS Series ● ● Copy ID card copying ● ● Reduced or enlarged copying ● ● Collation Poster...

  • Page 14: Useful To Know

    • The toner level might be low or uneven. Shake the toner cartridge (see "Redistributing toner" on page 73). • Replace the toner cartridge (see "Replacing the toner • Inquire at a Samsung distributor or your retailer. cartridge" on page 75). • Visit www.samsung.com/supplies. Select your country/region to view product service information.

  • Page 15: About This User's Guide

    About this user’s guide This user's guide provides information for your basic understanding of the General icons machine as well as detailed steps to explain machine usage. • Read the safety information before using the machine. • If you have a problem using the machine, refer to the troubleshooting Icon Text Description...

  • Page 16: Safety Information

    Safety information These warnings and precautions are included to prevent injury to you and Operating environment others, and to prevent any potential damage to your machine. Be sure to read and understand all of these instructions before using the machine. After reading this section, keep it in a safe place for future reference.

  • Page 17

    Safety information Caution Operating method During an electrical storm or for a period of non-operation, Caution remove the power plug from the electrical outlet. This could result in electric shock or fire. Be careful, the paper output area is hot. Do not forcefully pull the paper out during printing.

  • Page 18

    Safety information Do not block or push objects into the ventilation opening. Caution This could result in elevated component temperatures which can cause damage or fire. Before moving the machine, turn the power off and disconnect all Use of controls or adjustments or performance of procedures other cords.

  • Page 19

    Safety information Use the power cord supplied with your machine for safe Maintenance / Checking operation. If you are using a cord which is longer than 2 meters (6 feet) with a 110V machine, then the gauge should be 16 AWG or larger.

  • Page 20

    When toner gets on your clothing, do not use hot water to wash • The machine should only be repaired by a Samsung service technician. Hot water sets toner into fabric. Use cold water.

  • Page 21: Machine Overview

    Machine overview Accessories Power cord Quick installation guide Software CD Handset Misc. accessories a. The software CD contains the print drivers, user’s guide, and software applications. b. Handset model only (see "Features by models" on page 7). c. Miscellaneous accessories included with your machine may vary by country of purchase and specific model. 1.

  • Page 22: Front View

    Machine overview Handle Scanner glass Front view Tray Paper width guide on a manual feeder Front cover Toner cartridge • This illustration may differ from your machine depending on your model. There are various types of machine. • Some features and optional goods may not be available depending on model or country (see "Features by models"...

  • Page 23

    Machine overview SCX-465xN/4321NS/465xF/4521FS/4521HS/ Document feeder cover 11 Scanner lid 465xFN/465xHN/4521NS Series Document feeder guide Scanner glass cover 13 Paper width guide on a document Document feeder output tray feeder Document feeder output Document feeder input support support Control panel 15 Document feeder input tray 16 Handset Handle 17 Paper width guide on a manual...

  • Page 24

    Machine overview SCX-465xN/4321NS/465xF/4521FS/4521HS/ Rear view 465xFN/465xHN/4521NS Series • This illustration may differ from your machine depending on your model. There are various types of machine. • Some features and optional goods may not be available depending on model or country (see "Features by models" on page 7). SCX-465x/4021S Series USB port Network port...

  • Page 25: Control Panel Overview

    Samsung Easy Printer Manager program is installed. If you are a Macintosh OS user, you need to enable Screen Print Settings from the Samsung Easy Printer Manager to use the Print Screen feature. Scan to Sends scanned data (see "Basic Scanning" on page 62).

  • Page 26

    Control panel overview Allows you to copy both sides of an ID card like a driver’s SCX-465xF/4521FS/4521HS/465xFN/465xHN/ ID Copy license on a single side of paper (see "ID card copying" 4521NS Series on page 60). Turns the power on or off, or wakes up the machine Power/ from the power save mode.

  • Page 27

    Sends you back to the upper menu level. Back program is installed. If you are a Macintosh OS user, you need to enable Screen Print Settings from the Samsung Easy Printer Starts a job. Start Manager to use the Print Screen feature.

  • Page 28: Adjusting The Control Panel

    Control panel overview Dials a number or enters alphanumeric characters (see Numeric keypad Adjusting the control panel "Keypad letters and numbers" on page 166). When you press this button, you can hear a dial tone. On Hook Then enter a fax number. It is similar to making a call Dial using speaker phone (see "Receiving manually in Tel mode"...

  • Page 29: Turning On The Machine

    Turning on the machine Connect the machine to the electricity supply first. Turn the switch on if the machine has a power switch. Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 22).

  • Page 30: Installing The Driver Locally

    Installing the driver locally A locally connected machine is a machine directly attached to your computer Insert the supplied software CD into your CD-ROM drive. using the cable. If your machine is attached to a network, skip the following If the installation window does not appear, click Start > All programs > steps below and go on to installing a network connected machine’s driver (see Accessories >...

  • Page 31: Reinstalling The Driver

    Windows Make sure that the machine is connected to your computer and powered on. From the Start menu, select Programs or All Programs > Samsung Printers > your printer driver name > Uninstall. Follow the instructions in the installation window.

  • Page 32: Menu Overview And Basic Setup

    2. Menu Overview and Basic Setup This chapter provides information about the overall menu structure and the basic setup options. • Menu overview • Machine’s basic settings • Media and tray • Basic printing • Basic copying • Basic scanning •...

  • Page 33: Menu Overview

    Menu overview The control panel provides access to various menus to setup the machine or use the machine’s functions. • Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine. •...

  • Page 34

    Menu overview Copy Feature Fax Feature Fax Setup Darkness Priority Send Sending Change Default Original Size Adjust Bkgd. Normal Send Fax Redial Times Resolution Reduce/Enlarge Dark+1- Dark+5 Forward to Fax Redial Term Darkness Darkness Auto Light+5- Light+1 Rcv. Forward Prefix Dial Original Size Normal Enhance Lev.1...

  • Page 35

    Menu overview Copy setup System Setup Network (Continue) Change Default Machine Setup Paper Setup TCP/IP(IPv4) Scedule Jobs Original Size Paper Size DHCP Machine ID Junk Fax Copies Paper Type BOOTP Fax Number Network Conf. Copy Collation Margin Static Date & Time Usage Counter Reduce/Enlarge Sound/Volume...

  • Page 36: Machine's Basic Settings

    Machine’s basic settings After installation is complete, you may want to set the machine's default settings. Enter the correct time and date using arrows or numeric keypad (see "Keypad letters and numbers" on page 166). To change the machine’s default settings, follow these steps: •...

  • Page 37

    Machine’s basic settings • When you press the power/Wakeup button, start printing, or a fax is received, the product will wake up from the power saving mode. • Press (Menu) > System Setup > Machine Setup > Wakeup Event > Button Press > On on the control panel.

  • Page 38: Media And Tray

    To change the size, you need to adjust the paper guides. • Using print media that does not meet these specifications may cause problems or require repairs. Such repairs are not covered by Samsung’s warranty or service agreements. • Make sure not to use the inkjet photo paper with this machine. It could cause damage to the machine.

  • Page 39

    Media and tray Flex or fan the edge of the paper stack to separate the pages before Loading paper in the tray loading papers. Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 22).

  • Page 40

    Media and tray • Do not push the paper guide too far causing the media to warp. The settings made from the machine driver override the settings on the control panel. • Do not use a paper with a leading-edge curl, it may cause a paper jam or the paper can be wrinkled.

  • Page 41

    Media and tray Loading in manual feeder The manual feeder can hold special sizes and types of print material, such as postcards, note cards, and envelopes (see "Print media specifications" on page 105). Tips on using the manual feeder • Load only one type, size and weight of print media at time in the manual feeder. •...

  • Page 42

    Media and tray 2. Menu Overview and Basic Setup...

  • Page 43

    Media and tray Types Tray Manual feeder Printing on special media ● Envelope ● ● Preprinted The table below shows the special media usable in each tray. ● Cotton The media is also shown in the Printing Preferences. To get the higest printing quality, select the proper media type from the Printing preferences window >...

  • Page 44

    Media and tray Envelope Condition: should not be wrinkled, nicked, nor damaged. Temperature: should resist the heat and pressure of the machine Printing successfully on envelopes depends upon the quality of the envelopes. during operation. To print an envelope, place it as shown in the following figure. •...

  • Page 45

    Media and tray Labels Curl: Must lie flat with no more than 13 mm of curl in any direction. Condition: Do not use labels with wrinkles, bubbles, or other To avoid damaging the machine, use only labels designed for use in laser indications of separation.

  • Page 46: Preprinted Paper

    Media and tray Preprinted paper Setting the paper size and type When loading preprinted paper, the printed side should be facing up with an uncurled edge at the front. If you experience problems with paper feeding, turn After loading paper in the paper tray, set the paper size and type using the the paper around.

  • Page 47: Using The Output Support

    Media and tray • The settings set from the machine driver override the settings on the Using the output support control panel. a To print from an application, open an application and start the print menu. The surface of the output tray may become hot if you print a large number b Open Printing Preferences (see "Opening printing preferences"...

  • Page 48: Preparing Originals

    Media and tray Preparing originals Loading originals • Do not load paper smaller than 142 x 148 mm (5.6 x 5.8 inches) or larger than You can use the scanner glass or the document feeder to load an original for 216 x 356 mm (8.5 x 14 inches).

  • Page 49

    Media and tray Lift and open the scanner lid. Place the original face down on the scanner glass. Align it with the registration guide at the top left corner of the glass. Close the scanner lid. • Leaving the scanner lid open while copying may affect copy quality and toner consumption.

  • Page 50: In The Document Feeder

    Media and tray Flex or fan the edge of the paper stack to separate the pages before • Be careful not to break the scanner glass. You may get hurt. loading originals. • Do not put hands while closing the scanner lid. The scanner lid may fall on your hands and get hurt.

  • Page 51

    Media and tray Adjust the document feeder width guides to the paper size. Dust on the document feeder glass may cause black lines on the printout. Always keep the glass clean (see "Cleaning the machine" on page 79). 2. Menu Overview and Basic Setup...

  • Page 52: Basic Printing

    Basic printing Select your machine from the Select Printer list. For special printing features, refer to the Advanced Guide (see "Using advanced print features" on page 169). Printing If you are a Macintosh or Linux operating systems user, refer to the Advanced Guide (see "Macintosh printing"...

  • Page 53

    Basic printing Canceling a print job If the print job is waiting in the print queue or print spooler, cancel the job as follows: • You can access this window by simply double-clicking the machine icon ) in the Windows task bar. •...

  • Page 54: Opening Printing Preferences

    Select Print from the file menu. The Print window appears. Select your machine from the Select Printer. You can check the machine’s current status pressing the Printer Status button (see "Using Samsung Printer Status" on page 213). 2. Menu Overview and Basic Setup...

  • Page 55: Using A Favorite Setting

    Presets you made. To use a saved setting, select it from the Presets drop- down list. The machine is now set to print according to the settings you Samsung tab, allows you to save the current preferences for future use. have selected.

  • Page 56: Setting Eco Mode On The Control Panel

    Basic printing Select (Menu) > System Setup > Machine Setup > Eco Settings on Eco printing the control panel. Select the option you want and press OK. The Eco function cuts toner consumption and paper usage. The Eco function • Default Mode: Select this to turn on or off the eco mode.

  • Page 57

    Basic printing Setting eco mode on the driver • The actual amount displayed is only an estimate as the actual amount may differ depending on the operating system used, computing performance, application software, connection method, media type [thickness], media Open the Eco tab to set Eco mode. When you see the eco image ( ), that size, job complexity, etc.

  • Page 58: Basic Copying

    Basic copying Changing the settings for each copy For special printing features, refer to the Advanced Guide (see "Copy menu" on page 152). Your machine provides default settings for copying so that you can quickly and easily make a copy. Basic copy •...

  • Page 59: Reduced Or Enlarged Copy

    Basic copying Select the option you want and press OK. Reduced or enlarged copy For example, the Light+5 being the lightest, and the Dark+5 being the darkest. You can reduce or enlarge the size of a copied image from 25% to 400% from the document feeder or scanner glass.

  • Page 60: Id Card Copying

    Basic copying To scale the copy by directly entering the scale rate • The original must be placed on the scanner glass to use this feature. If your machine has a (copy) button on the control panel, Press the • If the machine set to Eco mode, this feature is not available. (copy) button.

  • Page 61

    Basic copying Turn the original over and place it on the scanner glass where arrows indicate as shown. Then, close the scanner lid. Press (Start) button. • If you do not press the (Start) button, only the front side will be copied.

  • Page 62: Basic Scanning

    Basic scanning For special scanning features, refer to the Advanced Guide (see "Scan If you see Not Available message, check the port connection or select features" on page 182). Enable Scan from Device Panel in Switch to advanced mode Scan to Settings.

  • Page 63: Basic Faxing

    Basic faxing • This function is not supported for SCX-465x/4021S/465xN/4321NS Series Preparing to fax (see "Control panel overview" on page 25). • For special faxing features, refer to the Advanced Guide (see "Fax Before you send or receive a fax, you need to connect the supplied line cord to features"...

  • Page 64: Sending A Fax Manually

    (fax) on the control panel. Adjust the resolution and the darkness to suit your fax needs (see • If you want to send a fax directly from your computer, use Samsung "Adjusting the document settings" on page 65). Network PC Fax (see "Sending a fax in the computer"...

  • Page 65: Receiving A Fax

    Basic faxing Place a single document face down on the document glass, or load the When you have finished entering fax numbers, select No at the Another documents face up into the document feeder (see "Loading originals" on No.? prompt and press OK. page 48).

  • Page 66

    Basic faxing Resolution • Photo Fax: Originals containing shades of gray or photographs. • Color Fax: Original with colors. The default document settings produce good results when using typical text- based originals. However, if you send originals that are of poor quality, or •...

  • Page 67: Maintenance

    3. Maintenance This chapter provides information about purchasing supplies, accessories and maintenance parts available for your machine. • Ordering supplies and accessories • Available supplies • Available maintenance parts • Storing the toner cartridge • Redistributing toner • Replacing the toner cartridge •...

  • Page 68: Ordering Supplies And Accessories

    Available accessories may differ from country to country. Contact your sales representatives to obtain the list of available supplies, and maintenance parts. To order Samsung-authorized supplies, accessories, and maintenance parts, contact your local Samsung dealer or the retailer where you purchased your machine.

  • Page 69: Available Supplies

    Samsung does not recommend using non-genuine Samsung toner cartridge such as refilled or remanufactured toner. Samsung cannot guarantee non-genuine Samsung toner cartridge's quality. Service or repair required as a result of using non-genuine Samsung toner cartridges will not be covered under the machine’s warranty.

  • Page 70: Available Maintenance Parts

    Available maintenance parts To purchase maintenance parts, contact the source where you bought the machine. Replacing maintenance parts can be performed only by an authorized service provider, dealer, or the retailer where you bought the machine. The warranty does not cover the replacement of any maintenance parts once it has reached its “Average yield”.

  • Page 71: Storing The Toner Cartridge

    Toner cartridge usage from the printer, follow the instructions below to store the toner cartridge properly. Samsung Electronics does not recommend or approve the use of non-Samsung • Store the cartridge inside the protective bag from the original package. brand toner cartridges in your printer including generic, store brand, refilled, or •...

  • Page 72

    Storing the toner cartridge Estimated cartridge life Estimated cartridge life (the life of the toner cartridge yield) depends on the amount of toner that print jobs require. The actual print yield may vary depending on the print density of the pages you print on, operating environment, percentage of image area, printing interval, media type and/or media size.

  • Page 73: Redistributing Toner

    Redistributing toner When the toner cartridge is near the end of its life: • White streaks or light printing occurs and/or density variation side to side. If this happens, you can temporarily improve print quality by redistributing the remaining toner in the cartridge. In some cases, white streaks or light printing will still occur even after you have redistributed the toner.

  • Page 74

    Redistributing toner 3. Maintenance...

  • Page 75: Replacing The Toner Cartridge

    Replacing the toner cartridge Click this link to open an animation about replacing a toner cartridge. • Shake the toner cartridge thoroughly, it will increase the initial print quality. • Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 22). •...

  • Page 76

    Replacing the toner cartridge When a toner cartridge has reached the end of life, the machine will stop printing. 3. Maintenance...

  • Page 77: Monitoring The Supplies Life

    Monitoring the supplies life If you experience frequent paper jams or printing problems, check the number of pages the machine has printed or scanned. Replace the corresponding parts, if necessary. • It may be necessary to press to navigate to lower-level menus for some models. Select (Menu) >...

  • Page 78: Setting The Toner Low Alert

    Setting the toner low alert If the amount of toner in the cartridge is low, a message or LED informing the user to change the toner cartridge appears. You can set the option for whether or not this message or LED appears. •...

  • Page 79: Cleaning The Machine

    Cleaning the machine If printing quality problems occur or if you use your machine in a dusty environment, you need to clean your machine regularly to keep it in the best printing condition and use your machine longer. • Cleaning the cabinet of the machine with cleaning materials containing large amounts of alcohol, solvents, or other strong substances can discolor or distort the cabinet.

  • Page 80: Cleaning The Inside

    Cleaning the machine Cleaning the inside During the printing process, paper, toner, and dust particles can accumulate inside the machine. This buildup can cause print quality problems, such as toner specks or smearing. Cleaning the inside of the machine clears and reduces these problems. •...

  • Page 81

    Cleaning the machine 3. Maintenance...

  • Page 82

    Cleaning the machine Wipe the surface of the scanner until it is clean and dry. Cleaning the scan unit Keeping the scan unit clean helps ensure the best possible copies. We suggest that you clean the scan unit at the start of each day and during the day as needed.

  • Page 83: Tips For Moving & Storing Your Machine

    Tips for moving & storing your machine • When moving the machine, do not tilt or turn it upside down. Otherwise, the inside of the machine may be contaminated by toner, which can cause damage to the machine or reduce print quality. •...

  • Page 84: Troubleshooting

    4. Troubleshooting This chapter gives helpful information for what to do if you encounter an error. • Tips for avoiding paper jams • Clearing original document jams • Clearing paper jams • Understanding the status LED • Understanding display messages This chapter gives helpful information for what to do if you encounter an error.

  • Page 85: Tips For Avoiding Paper Jams

    Tips for avoiding paper jams By selecting the correct media s, most paper jams can be avoided. To avoid paper jams, refer to the following guidelines: • Ensure that the adjustable guides are positioned correctly (see "Tray overview" on page 38). •...

  • Page 86: Clearing Original Document Jams

    Clearing original document jams When an original document jams in the document feeder, a warning message appears on the display. To avoid tearing the document, remove the jammed document slowly and carefully. To prevent document jams, use the scanner glass for thick, thin or mixed paper- originals. 4.

  • Page 87

    Clearing original document jams Original paper jam in front of scanner • Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 22). • This troubleshooting may not be available depending on model or optional goods (see "Variety feature" on page 10). 4.

  • Page 88

    Clearing original document jams Original paper jam inside of scanner • Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 22). • This troubleshooting may not be available depending on model or optional goods (see "Variety feature" on page 10). 4.

  • Page 89

    Clearing original document jams 4. Troubleshooting...

  • Page 90

    Clearing original document jams Original paper jam in exit area of scanner • Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 22). • This troubleshooting may not be available depending on model or optional goods (see "Variety feature" on page 10). Remove any remaining pages from the document feeder.

  • Page 91: Clearing Paper Jams

    Clearing paper jams To avoid tearing the paper, pull the jammed paper out slowly and gently. In tray Click this link to open an animation about clearing a jam. Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 22). 4.

  • Page 92

    Clearing paper jams Inside the machine Click this link to open an animation about clearing a jam. • The fuser area is hot. Take care when removing paper from the machine. • Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 22). 4.

  • Page 93

    Clearing paper jams 4. Troubleshooting...

  • Page 94: Understanding The Status Led

    • To resolve the error, look at the error message and its instructions from the troubleshooting part (see "Understanding display messages" on page 96). • You also can resolve the error with the guideline from the computers’s Samsung Printing Status program window (see "Using Samsung Printer Status" on page 213 ).

  • Page 95

    Understanding the status LED Status Description Blue The machine is in power save mode. The machine is in ready mode or machine’s power is off. Power / Wakeup Green Eco mode is on. The default setting of Eco mode is 2-up and toner save . Eco mode is off.

  • Page 96: Understanding Display Messages

    Understanding display messages Messages appear on the control panel display to indicate the machine’s status or errors. Refer to the tables below to understand the messages’ and their meaning, and correct the problem, if necessary. • If a message is not in the table, reboot the power and try the printing job again. If the problem persists, call a service representative. •...

  • Page 97

    Install a toner cartridge. Cartridge Not Compatible The toner cartridge you have installed is not for your machine. Install a Samsung-genuine toner cartridge, designed for your machine. Toner cartridge Prepare new cartridge Small amount of toner is left in the indicated cartridge. The Prepare a new cartridge for a replacement.

  • Page 98

    Samsung does not recommend using a non-genuine size. Some amount of toner may remain in the cartridge Samsung toner cartridge such as refilled or remanufactured. even when replace new cartridge appears and the Samsung cannot guarantee a non-genuine Samsung toner machine stops printing.

  • Page 99

    Understanding display messages Network-related messages Message Meaning Suggested solutions Network Problem: The network IP address you have set is being used by Check the IP address and reset it if necessary (see "Printing a network someone else. configuration report" on page 135). IP Conflict 4.

  • Page 100

    Understanding display messages Misc. messages Message Meaning Suggested solutions Door Open The cover is not securely latched. Close the cover until it locks into place. Close it Door of scanner is open. The document feeder cover is not securely latched. Close the cover until it locks into place.

  • Page 101

    5. Appendix This chapter provides product specifications and information concerning applicable regulations. • Specifications • Regulatory information • Copyright...

  • Page 102: Specifications

    Specifications General specifications The specification values listed below are subject to change without notice. See www.samsung.com for possible changes in information. Items Description Dimension Width x Length x Height SCX-465x Series 410 x 295 x 341mm SCX-4021S Series SCX-465xN Series...

  • Page 103

    Specifications Items Description SCX-465xF Series 9.7 Kg SCX-4521FS Series SCX-4521HS Series SCX-465xFN Series SCX-465xHN Series SCX-4521NS Series Ready mode Less than 26 dB (A) Noise Level Print mode Less than 53 dB (A) Copy mode Scanner glass Less than 53 dB (A) Document feeder Less than 55 dB (A) Scan mode...

  • Page 104

    Specifications Items Description Power consumption Average operating mode Less than 450 W Ready mode Less than 65W Power save mode • SCX-465x/4021S Series: Less than 1.0 W • SCX-465xN/4321NS Series: Less than 1.1 W • SCX-465xF4521FS/4521HS Series: Less than 1.3 W •...

  • Page 105: Print Media Specifications

    Specifications Print media specifications Print media weight/Capacity Type Size Dimensions Tray Manual feeding Plain paper Letter 216 x 279 mm (8.5 x 11 inches) 71 to 85 g/m (19 to 23 lbs bond) 71 to 85 g/m (19 to 23 lbs bond) •...

  • Page 106

    Specifications Print media weight/Capacity Type Size Dimensions Tray Manual feeding Refer to the Plain paper section Unavailable 86 to 120 g/m (23 to 32 lbs bond) Refer to the Plain Thick paper paper section • 1 sheet Refer to the Plain paper section 60 to 70 g/m (16 to 19 lbs bond) 60 to 70 g/m...

  • Page 107

    Specifications Print media weight/Capacity Type Size Dimensions Tray Manual feeding Refer to the Plain Refer to the Plain paper section Unavailable • 1 sheet Bond paper paper section Refer to the Plain Refer to the Plain paper section Unavailable • 1 sheet Archive paper section Minimum size (custom)

  • Page 108: System Requirements

    Specifications System requirements ® ® Microsoft Windows Requirement (recommended) Operating system free HDD space ® ® ® 64 MB (128 MB) 600 MB Windows 2000 Intel Pentium II 400 MHz (Pentium III 933 MHz) ® ® ® 128 MB (256 MB) 1.5 GB Windows Intel...

  • Page 109

    Specifications Macintosh Requirements (Recommended) Operating system Free HDD space ® Mac OS X 10.4 • 128 MB for a powerPC based Mac (512 MB) 1 GB • Intel processors • 512 MB for an Intel-based Mac (1 GB) • PowerPC G4/G5 ®...

  • Page 110

    Specifications Linux Items Requirements ® Operating system Redhat Enterprise Linux WS 4, 5 (32/64 bit) Fedora 5 ~ 13 (32/64 bit) SuSE Linux 10.1 (32 bit) ® OpenSuSE 10.2, 10.3, 11.0, 11.1, 11.2 (32/64 bit) Mandriva 2007, 2008, 2009, 2009.1, 2010 (32/64 bit) Ubuntu 6.06, 6.10, 7.04, 7.10, 8.04, 8.10, 9.04, 9.10, 10.04 (32/64 bit) SuSE Linux Enterprise Desktop 10, 11 (32/64 bit) Debian 4.0, 5.0 (32/64 bit)

  • Page 111: Network Environment

    Specifications Network environment Network models only (see "Features by models" on page 7). You need to set up the network protocols on the machine to use it as your network machine. The following table shows the network environments supported by the machine.

  • Page 112: Regulatory Information

    Regulatory information This machine is designed for a normal work environment and certified with When using this product, these basic safety precautions should always be several regulatory statements. followed to reduce risk of fire, electric shock, and injury to persons: Laser safety statement The printer is certified in the U.S.

  • Page 113: Ozone Safety

    Regulatory information Ozone safety Power saver This product’s ozone emission rate is under 0.1 ppm. Because This printer contains advanced energy conservation technology that ozone is heavier than air, keep the product in a place with good reduces power consumption when it is not in active use. ventilation.

  • Page 114

    Regulatory information Correct disposal of this product (Waste electrical & China only electronic equipment) (Applicable in the european union and other european countries with separate collection systems) This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life.

  • Page 115

    Dispose unwanted electronics through an approved recycler. To find the nearest installation. This equipment generates, uses and can radiate radio frequency recycling location, go to our website: www.samsung.com/recyclingdirect Or energy and, if not installed and used in accordance with the instructions, may call, (877) 278 - 0799 cause harmful interference to radio communications.

  • Page 116

    Regulatory information Canadian radio interference regulations The FCC has set a general guideline of 20 cm (8 inches) separation between the device and the body, for use of a wireless device near the body (this does not include extremities). This device should be used more than 20 cm (8 inches) This digital apparatus does not exceed the Class B limits for radio noise from the body when wireless devices are on.

  • Page 117

    Regulatory information FCC Statement for Wireless LAN use: Germany only While installing and operating this transmitter and antenna combination the radio frequency exposure limit of 1m W/cm2 may be exceeded at distances close to the antenna installed. Therefore, the user must maintain a minimum distance of 20cm from the antenna at all times.

  • Page 118

    Regulatory information Canada only Fax Branding This product meets the applicable Industry Canada technical specifications. / Le The Telephone Consumer Protection Act of 1991 makes it unlawful for any present materiel est conforme aux specifications techniques applicables person to use a computer or other electronic device to send any message via a d’Industrie Canada.

  • Page 119: Ringer Equivalence Number

    Regulatory information Ringer Equivalence Number FCC Regulations state that changes or modifications to this equipment not expressly approved by the manufacturer could void the user’s authority to operate this equipment. In the event that terminal equipment causes harm The Ringer Equivalence Number and FCC Registration Number for this machine to the telephone network, the telephone company should notify the may be found on the label located on the bottom or rear of the machine.

  • Page 120

    Regulatory information • When programming emergency numbers and/or making test calls to emergency numbers, use a non-emergency number to advise the If you cut off the moulded plug, get rid of it straight away. emergency service dispatcher of your intentions. The dispatcher will give You cannot rewire the plug and you may receive an electric shock if you you further instructions on how to actually test the emergency number.

  • Page 121

    The declaration of conformity may be consulted at www.samsung.com, go to Support > Download center and enter In the event of problems, you should contact the Euro QA Lab of Samsung your printer (MFP) name to browse the EuDoC. Electronics Co., Ltd. in the first instance.

  • Page 122

    Regulatory information Israel only 5. Appendix...

  • Page 123

    Regulatory information China only 5. Appendix...

  • Page 124: Copyright

    This user’s guide is provided for information purposes only. All information included herein is subject to change without notice. Samsung Electronics is not responsible for any direct or indirect damages, arising from or related to use of this user’s guide.

  • Page 125

    User’s Guide User’s Guide SCX-465x/465xN/4021S/4321NS Series SCX-465xF/4521FS/4521HS Series SCX-465xFN/465xHN/4521NS Series ADVANCED ADVANCED This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be available depending on models or countries. BASIC This guide provides information concerning installation, basic operation and troubleshooting on windows.

  • Page 126

    Samsung AnyWeb Print Installing driver over the network Easy Eco Driver IPv6 configuration Using SyncThru™ Web Service Using Samsung Easy Document Creator 3. Useful Setting Menus Using Samsung Easy Printer Manager Using Samsung Printer Status Before you begin reading a chapter...

  • Page 127

    ADVANCED 6. Troubleshooting Paper feeding problems Power and cable connecting problems Printing problems Printing quality problems Copying problems Scanning problems Faxing problems Operating system problems...

  • Page 128: Software Installation

    1. Software Installation This chapter provides instructions for installing essential and helpful software for use in an environment where the machine is connected via a cable. A locally connected machine is a machine directly attached to your computer using the cable. If your machine is attached to a network, skip the following steps below and go on to installing a network connected machine’s driver (see "Installing driver over the network"...

  • Page 129: Installation For Macintosh

    For Mac OS X 10.5-10.7, click Default and find the USB connection. Read the license agreement and click Continue. For Mac OS X 10.4, if Auto Select does not work properly, select Samsung Click Agree to agree to the license agreement.

  • Page 130: Reinstallation For Macintosh

    Reinstallation for Macintosh If the printer driver does not work properly, uninstall the driver and reinstall it. Make sure that the machine is connected to your computer and powered on. Insert the supplied software CD into your CD-ROM drive. Double-click the CD-ROM icon that appears on your Macintosh desktop. Double-click the MAC_Installer folder >...

  • Page 131: Installation For Linux

    Installation for Linux You need to download Linux software packages from the Samsung website to The installation program added the Unified Driver Configurator desktop icon install the printer software (http://www.samsung.com > find your product > and the Unified Driver group to the system menu for your convenience. If you Support or Downloads).

  • Page 132: Reinstallation For Linux

    You must log in as a super user (root) to uninstall the printer driver. If you are not a super user, ask your system administrator. Open Terminal program. When the Terminal screen appears, type in the following. [root@localhost root]#cd /opt/Samsung/mfp/uninstall/ [root@localhost uninstall]#./uninstall.sh Click Next. Click Finish.

  • Page 133: Using A Network-connected Machine

    2. Using a Network- Connected Machine This chapter gives you step-by-step instructions for setting up a network connected machine and software. • Useful network programs • Wired network setup • Installing driver over the network • IPv6 configuration Supported optional devices and features may differ according to your model (see "Features by models"...

  • Page 134: Useful Network Programs

    Useful network programs There are several programs available to setup the network settings easily in a SyncThru™ Web Admin Service network environment. For the network administrator especially, managing several machines on the network is possible. Web-based machine management solution for network administrators. SyncThru™...

  • Page 135: Wired Network Setup

    Follow the instructions in the installation window. Connect your machine to the network with a network cable. Turn on the machine. From the Windows Start menu, select All Programs > Samsung Printers > SetIP > SetIP. 2. Using a Network-Connected Machine...

  • Page 136

    Wired network setup Click the icon (third from left) in the SetIP window to open the TCP/ IPv4 configuration using SetIP (Macintosh) IP configuration window. Before using the SetIP program, disable the computer firewall from System Enter the machine’s new information into the configuration window as Preferences >...

  • Page 137: Ipv4 Configuration Using Setip (linux)

    Before using the SetIP program, disable the computer firewall from System Preferences or Administrator. The following instructions may vary from your model or operating systems. Open /opt/Samsung/mfp/share/utils/. Double-click the SetIPApplet.html file. Click to open the TCP/IP configuration window. Enter the machine’s new information into the configuration window. In a corporate intranet, you may need to have this information assigned by a network manager before proceeding.

  • Page 138: Installing Driver Over The Network

    Installing driver over the network Select Install Now. • Some features and optional goods may not be available depending on model or country (see "Features by models" on page 7). • The machine that does not support the network interface, it will not be able to use this feature (see "Rear view"...

  • Page 139

    Installing driver over the network If your machine is not found on the network or locally, an error message Following command-line are effective and operated when command is appears. Select the option you want and click Next. used with /s or /S. But /h, /H or /? are exceptional commands that can be operated solely.

  • Page 140

    Installing driver over the network Command- line Definition Description Command- line Definition Description /a”<dest_path>” or Specifies destination path Since machine drivers /x or Uses existing machine This command provides a for installation. should be installed on the driver files to create printer way to install a printer /A”<dest_path>”...

  • Page 141

    Installing driver over the network Click Agree to agree to the license agreement. Command- line Definition Description When the message which warns that all applications will close on your /o or Opens Printers and Faxes This command will open computer appears, click Continue. folder after installation.

  • Page 142

    Installing driver over the network Open the Applications folder > Utilities > Print Setup Utility. For Mac OS X 10.4, if Auto Select does not work properly, select Samsung in Print Using and your machine name in Model. • For Mac OS X 10.5-10.7, open the Applications folder > System Preferences and click Print &...

  • Page 143: Install The Linux Driver And Add Network Printer

    Also, your machine’s IP address should have been set. Click Add Printer. Download the Unified Linux Driver package from the Samsung website. The Add printer wizard window opens. Click Next. Extract the Download file and open the new directory.

  • Page 144: Installing The Unix Printer Driver Package

    The installation procedure is common for all variants of UNIX OS mentioned. Run “installprinter” from the command line. This will bring up the Add From the Samsung website, download and unpack the UNIX Printer Printer Wizard window. Setup the printer in this window referring to Driver package to your computer.

  • Page 145: Setting Up The Printer

    Installing driver over the network Uninstalling the printer driver package Specify any printer description in the Description field. This is optional. Specify the printer location in the Location field. The utility should be used to delete the printer installed in the system. Type the IP address or DNS name of the printer in the Device textbox for a Run “uninstallprinter”...

  • Page 146

    Installing driver over the network Check the Collate option to receive copies already sorted. Check the Reverse Order option to receive copies in the reverse order. Check the Make Default option to set this printer as default. Click OK to add the printer. 2.

  • Page 147: Ipv6 Configuration

    IPv6 configuration Click Add a local printer in the Add Printer windows. IPv6 is supported properly only in Windows Vista or higher. The Add Printer Wizard window appears. Follow the instructions in the window. • Some features and optional goods may not be available depending on model or country (see "Features by models"...

  • Page 148

    IPv6 configuration Setting IPv6 addresses From the SyncThru™ Web Service The machine supports the following IPv6 addresses for network printing and managements. For models that do not have the display screen on the control panel, you • Link-local Address: Self-configured local IPv6 address (Address starts with need to access SyncThru™...

  • Page 149

    IPv6 configuration Check the Manual Address check box. Then, the Address/Prefix text box is activated. Enter the rest of the address (e.g.,:3FFE:10:88:194::AAAA. “A” is the hexadecimal 0 through 9, A through F). Choose the DHCPv6 configuration. Click the Apply button. Using SyncThru™...

  • Page 150

    3. Useful Setting Menus This chapter explains how to browse the current status of your machine, and the method of setting for advanced machine setup. • Before you begin reading a chapter • Copy menu • Fax menu • System setup...

  • Page 151: Useful Setting Menus

    Before you begin reading a chapter This chapter explains all the features available for this series' models to help users easily understand the features. You can check the features available for each model in the Basic Guide (see "Menu overview" on page 33). The following are tips for using this chapter •...

  • Page 152: Copy Menu

    Copy menu Item Description Copy feature Adjusts the brightness level to make a copy that is Darkness easier to read, when the original contains faint markings and dark images (see "Darkness" on page 58) Some menus may not appear in the display depending on options or Improves the copy quality by selecting the document models.

  • Page 153

    Copy menu Item Description Item Description Adjusts the layout format such as ID copy, 2/4-up. Prints an image without its background. This copy feature removes the background color and can be 2-up or 4-up helpful when copying an original containing color in Reduces the size of the original images and prints 2 or 4 the background, such as a newspaper or a catalog.

  • Page 154

    Copy menu Copy Setup Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 33). To change the menu options: Press (copy) > (Menu) >...

  • Page 155: Fax Menu

    Fax menu Item Description Fax Feature Sends a fax to multiple destinations (see "Sending a fax to multiple destinations" on page 64). Multi Send Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on You cannot send a color fax using this feature.

  • Page 156: Sending Setup

    Fax menu To change the menu options: Item Description • Press (fax) > (Menu) > Fax Setup > Sending on the control panel. Forwards the received a fax. If you are out of office but have to receive the fax, this feature may be useful. Rcv.

  • Page 157

    Fax menu Item Description Receiving setup Automatically reduces an incoming fax page to fit the Auto Reduction size of the paper loaded in the machine. Some menus may not appear in the display depending on options or Discards a specific length from the end of the received Discard Size fax.

  • Page 158: System Setup

    System setup Item Description Machine setup Sets how long the machine waits before going to power save mode. Power Save When the machine does not receive data for an extended Some menus may not appear in the display depending on options or period of time, power consumption is automatically models.

  • Page 159

    System setup Item Description Item Description Determine whether or not the machine continues Allows you to save print resources and enables eco- printing when it detects the paper does not match the friendly printing. paper settings. • Default Mode: Select whether to turn the Eco mode on or off.

  • Page 160: Paper Setup

    System setup Paper setup Sound / Volume Some menus may not appear in the display depending on options or Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on models.

  • Page 161

    System setup Item Description Report Turns on or off the sounds from the telephone line through the speaker, such as a dial tone or a fax tone. With this option set to Comm. which means the speaker Some menus may not appear in the display depending on options or is on until the remote machine answers.

  • Page 162

    TonerLow Alert (see "Setting the toner low alert" on page 78). Shows the machine’s serial number. When you call for Serial Number service or register as a user on the Samsung website, you can find this. 3. Useful Setting Menus...

  • Page 163: Network Setup

    System setup Option Description Network setup This list shows information on your machine’s network Network Conf. connection and configuration. Some menus may not appear in the display depending on options or You can sets whether to use Ethernet on or off. models.

  • Page 164: Special Features

    4. Special Features This chapter explains special copying, scanning, faxing, and printing features. • Altitude adjustment • Entering various characters • Registering authorized users • Printing features • Scan features • Fax features • The procedures in this chapter are mainly based on Windows 7. •...

  • Page 165: Altitude Adjustment

    Altitude adjustment Print quality is affected by atmospheric pressure, which is determined by the • If your machine is connected to the network, you can set the altitude via height of the machine above sea level. The following information will guide you SyncThru™...

  • Page 166: Entering Various Characters

    Entering various characters As you perform various tasks, you may need to enter names and numbers. For Assigned numbers, letters, or characters example, when you set up your machine, you enter your name or your company’s name, and the fax number. When you store fax numbers or email @ / .

  • Page 167: Registering Authorized Users

    Registering authorized users Click User Profile > Add. This feature may not be available depending on model or optional goods Enter User Name, Login ID, Password, Confirm Password, E-mail (see "Features by models" on page 7). Address, and Fax Number. If you have connected your machine to a network and set up the network You can easily add individual address if you check Yes for Add individual(s) parameters correctly, you can scan and send images over the network.

  • Page 168: Printing Features

    Printing features • For basic printing features, refer to the Basic Guide (see "Basic printing" If you want to change the settings for each print job, change it in Printing on page 52). Preferences. • This feature may not be available depending on model or optional goods (see "Features by models"...

  • Page 169: Using Advanced Print Features

    XPS printer driver in the Select Software and Utilities to Install window. Click Print. • For models that provide XPS driver from the Samsung website, www.samsung.com > find your product> Support or downloads. Type in the destination path and the file name, and then click OK.

  • Page 170: Understanding Special Printer Features

    Printing features Understanding special printer features You can use advanced printing features when using your machine. To take advantage of the printer features provided by your printer driver, click Properties or Preferences in the application’s Print window to change the print settings.

  • Page 171

    Printing features Item Description Prints your document on both sides of a sheet of paper and arranges the pages so that the paper can be folded in half after printing to produce a booklet. Booklet Printing • If you want to make a booklet, you need to print on Letter, Legal, A4, US Folio, or Oficio sized print media. •...

  • Page 172

    Printing features Item Description • Double-sided • Printer Default: If you select this option, this feature is determined by the settings you have selected on the control panel of the machine. Printing This option is available only when you use the PCL/XPS printer driver. •...

  • Page 173

    Printing features Item Description a To change the print settings from your software application, access Printing Preferences. Watermark b Click the Advanced tab, select Edit from the Watermark drop-down list. The Edit Watermarks window appears. c Enter a text message in the Watermark Message box. (Creating a watermark) You can enter up to 256 characters.

  • Page 174

    Printing features Item Description a To save the document as an overlay, access Printing Preferences. b Click the Advanced tab, and select Edit from the Text drop-down list. Edit Overlay window appears. c In the Edit Overlay window, click Create. Overlay d In the Save As window, type a name up to eight characters in the File name box.

  • Page 175

    Printing features Item Description • This feature is available only if you have installed the optional memory or mass storage device (HDD) (see "Variety feature" on page 10). • Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine. •...

  • Page 176: Changing Printer Settings

    Printing features Changing printer settings Macintosh printing You can use advanced printing features when using your machine. Open an application and select Print from the File menu. The machine name, Some features may not be available depending on models or options. It which appears in the printer properties window, may differ depending on the means that the features are not supported.

  • Page 177: Printing On Both Sides Of The Paper

    Printing features Printing on both sides of the paper Using help Click the question mark on the bottom-left corner of the window and click on the topic you want to know about. A pop-up window appears with information Some features may not be available depending on models or options. It means that the features are not supported (see "Variety feature"...

  • Page 178: Printing Files

    Printing features Printing from applications Click Apply to apply the changes and close the Properties window. Click OK in the LPR GUI window to start printing. There are a lot of Linux applications that allow you to print using Common UNIX Printing System (CUPS).

  • Page 179: Configuring Printer Properties

    Printing features Configuring Printer Properties Unix printing Using the Printer Properties window provided by the Printers configuration, you can change the various properties for your machine as a printer. Some features may not be available depending on models or options. It Open the Unified Driver Configurator.

  • Page 180: Changing The Machine Settings

    Printing features To take advantage of the printer features provided by your printer driver, Automatic/manual duplex printing may not be available depending on press Properties. models. You can alternatively use the lpr printing system or other applications for odd-even printing. Press OK to start the print job.

  • Page 181

    Printing features Margins tab • Use Margins: Set the margins for the document. By default, margins are not enabled. The user can change the margin settings by changing the values in the respective fields. Set by default, these values depend on the page size selected.

  • Page 182: Scan Features

    184). • The maximum resolution that can be achieved depends upon various • Samsung Scan Assistant/Samsung Easy Document Creator: You can use factors, including computer speed, available disk space, memory, the this program to scan images or documents. size of the image being scanned, and bit depth settings. Thus, depending See "Scanning with Samsung Scan Assistant"...

  • Page 183: Scanning From Network Connected Machine

    (see "Rear view" on page 24). Make sure the printer driver is installed on your computer using the software CD, Open Samsung Easy Printer Manager (see "Using Samsung Easy since the printer driver includes the scan program (see "Installing the driver Printer Manager"...

  • Page 184

    Scan features • ID is the same ID as the registered scan ID for Scanning from image editing program Switch to advanced mode Scan to Settings. You can scan and import documents at the image editing software such as • Password is the 4 digit number registered password for Adobe Photoshop, if the software is TWAIN-compliant.

  • Page 185: Scanning Using The Wia Driver

    Scanning with Samsung Scan Assistant Your machine supports the Windows Image Acquisition (WIA) driver for You need to download Samsung Scan Assistant software from the Samsung scanning images. WIA is one of the standard components provided by Microsoft website to install the printer software (http://www.samsung.com > find your Windows 7 and works with digital cameras and scanners.

  • Page 186: Macintosh Scanning

    Scan features Set the scan options. If scanning does not operate in Image Capture, update Mac OS to the latest Click Scan. version. Image Capture operates properly in Mac OS X 10.4.7 or higher. Macintosh scanning Scanning from network connected machine Scanning from USB connected machine Network model only (see "Features by models"...

  • Page 187: Linux Scanning

    Scan features Click Connect. Linux scanning If a warning message appears, click Change Port.. to select port, or If TWAIN UI appears, click Change Port.. from the Preference tab and select a new port. Scanning • For 10.5 Click Devices > Browse Devices on Menu bar. Make sure that the machine is connected to your computer and powered on.

  • Page 188

    Scan features Click Properties. Select the option you want. Place a single document face down on the document glass, or load the Scan and save your scanned image. documents face up into the document feeder (see "Loading originals" on page 48). For later use, you can save as your scan settings and add it to the Job Type drop-down list.

  • Page 189: Fax Features

    Fax features • For basic faxing features, refer to the Basic Guide (see "Basic faxing" on Redialing the fax number page 63). • This function is not supported for SCX-465x/465xN/4021S/4321NS (see Press (Redial/Pause) button on the control panel. "Control panel overview" on page 25). Select the fax number you want.

  • Page 190

    (see "Features by models" on page 7). You can send a fax from your computer without going to the machine. To send a fax from your computer, the Samsung Network PC Fax program must be installed. This program will be installed when you installed the printer driver.

  • Page 191: Delaying A Fax Transmission

    Fax features Delaying a fax transmission If you set a time earlier than the current time, the fax will be sent at that time on the following day. You can set your machine to send a fax at a later time when you will not be present.

  • Page 192: Canceling A Reserved Fax Job

    Fax features Canceling a reserved fax job If an original is placed on the scanner glass, select Yes to add another pages. Load another original and press OK. When you have finished, select No when Another Page? appears. Press (fax) > (Menu) >...

  • Page 193

    Fax features • Forward options may not be available depending on model or optional Forward options may not be available depending on model or optional goods (see "Variety feature" on page 10). goods (see "Variety feature" on page 10). • To set the machine to print out a fax when fax forwarding has been completed, select Forward&Print.

  • Page 194: Changing The Receive Modes

    Fax features Open the Samsung Easy Printer Manager. Changing the receive modes Select the appropriate machine from the Printer List. Press (fax) > (Menu) > Fax Setup > Receiving > Receive Mode Select Fax to PC Settings menu. on the control panel.

  • Page 195: Receiving Manually In Tel Mode

    Fax features • If you have set your machine to this mode and your answering machine This setting may not be available depending on your country. is switched off, or no answering machine is connected to EXT socket, your machine automatically goes into Fax mode after a predefined number of rings.

  • Page 196: Receiving Faxes Using Drpd Mode

    Fax features • DRPD must be set up again if you re-assign your fax number, or connect Receiving faxes using DRPD mode the machine to another telephone line. • After DRPD has been set up, call your fax number again to verify that the This setting may not be available depending on your country.

  • Page 197: Printing Received Faxes

    Fax features Printing received faxes Printing sent fax report automatically Select (fax) > (Menu) > Fax Feature > Secure Receive > Print You can set the machine to print a report with detailed information about the on the control panel. previous 50 communication operations, including time and dates.

  • Page 198

    • Easy Capture Manager • Samsung AnyWeb Print • Easy Eco Driver • Using SyncThru™ Web Service • Using Samsung Easy Document Creator • Using Samsung Easy Printer Manager • Using Samsung Printer Status • Using the Linux Unified Driver Configurator...

  • Page 199: Easy Capture Manager

    Easy Capture Manager • This feature may not be available depending on model or optional goods (see "Software" on page 8). • Available for Windows OS users only (see "Software" on page 8). Capture your screen and launch Easy Capture Manager by simply pressing the Print Screen key. Now you can easily print your captured screen as captured or edited. 5.

  • Page 200: Samsung Anyweb Print

    This tool helps you screen-capture, preview, scrap, and print Windows Internet Explorer pages more easily, than when you use an ordinary program. Click Start > All programs > Samsung Printers > Samsung AnyWeb Print > Download the latest version to link to the website where the tool is available for download.

  • Page 201: Easy Eco Driver

    Easy Eco Driver • This feature may not be available depending on model or optional goods (see "Software" on page 8). • Available for Windows OS users only (see "Software" on page 8). With the Easy Eco Driver, you can apply Eco features to save paper and toner before printing. To use this application, Start Easy Eco Driver before printing job checkbox in the printer properties should be checked.

  • Page 202: Using Syncthru™ Web Service

    Using SyncThru™ Web Service Click Login on the upper right of the SyncThru™ Web Service website. • Internet Explorer 6.0 or higher is the minimum requirement for SyncThru™ Web Service. Type in the ID and Password then click Login. We recommend you to change the default password for security reasons.

  • Page 203: Maintenance Tab

    You can also connect to • Print information: Prints reports such as system related reports, e-mail Samsung website or download drivers by selecting the Link menu. address, and font reports. • Firmware Upgrade: Upgrade your machine’s firmware.

  • Page 204

    Using SyncThru™ Web Service From the Security tab, select System Security > System Administrator Enter the name of the administrator, phone number, location, and email address. Click Apply. 5. Useful Management Tools...

  • Page 205: Using Samsung Easy Document Creator

    Using Samsung Easy Document Creator Samsung Easy Document Creator is an application to help users scan, compile, and save documents in multiple formats, including .epub format. These The screenshot may differ depending on operating system you are using. documents can be shared via social networking sites or fax. Whether you’re a student needing to organize research from the library or a stay-at-home mom sharing scanned pictures from last year’s birthday party, Easy Document Creator...

  • Page 206

    Provides the ability to directly fax a document from Easy need to be saved in an editable text format. Document Creator if the Samsung Network PC Fax driver • Book Scanning: Use for scanning books with the is installed (see "Sending a fax in the computer" on page flatbed scanner.

  • Page 207: Quick Scanning

    Using Samsung Easy Document Creator Click Scan to scan a final image or Prescan to get another preview Search If you cannot see any device ready to use, click this button image. to find a device. Select to Save to Location, Send to E-mail, or Send to SNS.

  • Page 208

    To guarantee correct functioning of SNS upload in Samsung Easy Document Creator, Scanning to a Social Networking Site unrestricted network environment is needed for HTTPS communication.

  • Page 209: Sending A Fax

    Using Samsung Easy Document Creator Click Scan to E-Book > Start. Click Send Fax. Enter a name and author to be used as metatag information for the Enter the fax information (recipient’s number, cover page information, .epub file, a file name, and select a save location.

  • Page 210: Using Samsung Easy Printer Manager

    Understanding Samsung Easy Printer Manager To open the program: For Windows, Select Start > Programs or All Programs > Samsung Printers > Samsung Printer list The Printer List displays printers installed on your Easy Printer Manager > Samsung Easy Printer Manager.

  • Page 211

    Using Samsung Easy Printer Manager Printer This area gives you general information about your Quick links Displays Quick links to machine specific functions. This information machine. You can check information, such as the machine’s section also includes links to applications in the advanced model name, IP address (or Port name), and machine settings.

  • Page 212: Advanced Settings User Interface Overview

    Using Samsung Easy Printer Manager Fax to PC Settings Advanced settings user interface overview This menu includes settings related to the basic fax functionality of the selected device. The advanced user interface is intended to be used by the person responsible for managing the network and machines.

  • Page 213: Using Samsung Printer Status

    Using Samsung Printer Status The Samsung Printer Status is a program that monitors and informs you of the Icon Mean Description machine status. Normal The machine is in ready mode and experiencing no errors or warnings. • The Samsung Printer Status window and its contents shown in this user’s...

  • Page 214

    Using Samsung Printer Status Order Supplies You can order replacement toner cartridge(s) from online. User’s Guide You can view the online User’s Guide. This button opens the Troubleshooting Guide when an error occurs. You can directly open the troubleshooting section in the user’s guide.

  • Page 215: Using The Linux Unified Driver Configurator

    After the driver is installed on your Linux system, the Unified Driver Configurator icon will automatically be created on your desktop. You can also click the Startup Menu icon and select Samsung Unified Driver > Unified Driver Configurator. Click each button on the left to switch to the corresponding configuration window.

  • Page 216

    Using the Linux Unified Driver Configurator Printers tab To use the on screen help, the Help or button from the window. View the current system’s printer configuration by clicking on the machine icon button on the left side of the Unified Driver Configurator window. After changing the configurations, click Exit to close the Unified Driver Configurator.

  • Page 217

    Using the Linux Unified Driver Configurator The printer control buttons are, as follows: Classes tab • Refresh: Renews the available machines list. The Classes tab shows a list of available machine classes. • Add Printer: Allows you to add a new machines. •...

  • Page 218

    Using the Linux Unified Driver Configurator Switches to Ports configuration. Ports configuration Shows all of the available ports. In this window, you can view the list of available ports, check the status of each Shows the port type, device connected to the port, and status. port and release a port that is stalled in a busy state when its owner has terminated the job for any reason.

  • Page 219

    6. Troubleshooting This chapter gives helpful information for what to do if you encounter an error. • Paper feeding problems • Power and cable connecting problems • Printing problems • Printing quality problems • Copying problems • Scanning problems • Faxing problems •...

  • Page 220: Paper Feeding Problems

    Paper feeding problems Condition Suggested solutions Paper jams during printing. Clear the paper jam. Paper sticks together. • Check the maximum paper capacity of the tray. • Make sure that you are using the correct type of paper. • Remove paper from the tray and flex or fan the paper. •...

  • Page 221: Power And Cable Connecting Problems

    Power and cable connecting problems Click this link to open an animation about solving power problems. Condition Suggested solutions The machine is not receiving power, • Connect the machine to the electricity supply first. If the machine has a (Power/Wakeup) button on the control, or the connection cable between the press it.

  • Page 222: Printing Problems

    Printing problems Condition Possible cause Suggested solutions The machine does not The machine is not receiving power. Connect the machine to the electricity supply first. If the machine has a (Power/ print. Wakeup) button on the control, press it. The machine is not selected as the default Select your machine as your default machine in Windows.

  • Page 223

    Printing problems Condition Possible cause Suggested solutions The machine does not The machine may be configured incorrectly. Check the Printing Preferences to ensure that all of the print settings are correct. print. The printer driver may be incorrectly installed. Uninstall and reinstall the machine’s driver. The machine is malfunctioning.

  • Page 224

    Printing problems Condition Possible cause Suggested solutions The wrong printer driver was selected. Check the application’s printer selection menu to ensure that your machine is selected. The software application is malfunctioning. Try printing a job from another application. The operating system is malfunctioning. Exit Windows and reboot the computer.

  • Page 225

    Printing problems Condition Possible cause Suggested solutions The machine does not Paper size and paper size setting do not match. Set the correct paper size in the Custom in Paper tab in Printing Preferences (see print special-sized paper, "Opening printing preferences" on page 54). such as billing paper.

  • Page 226: Printing Quality Problems

    Printing quality problems If the inside of the machine is dirty or paper has been loaded improperly, there might be a reduction in print quality. See the table below to clear the problem. Condition Suggested solutions Light or faded print •...

  • Page 227

    Printing quality problems Condition Suggested solutions Toner specks • The paper may not meet specifications; for example, the paper may be too moist or rough. • The transfer roller may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page 79). •...

  • Page 228

    Printing quality problems Condition Suggested solutions Vertical lines If black vertical streaks appear on the page: • The surface (drum part) of the toner cartridge inside the machine has probably been scratched. Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" on page 75). If white vertical streaks appear on the page: •...

  • Page 229

    Printing quality problems Condition Suggested solutions Vertical repetitive defects If marks repeatedly appear on the printed side of the page at even intervals: • The toner cartridge may be damaged. If you still have the same problem, remove the toner cartridge and, install a new one (see "Replacing the toner cartridge"...

  • Page 230

    Printing quality problems Condition Suggested solutions Misformed characters • If characters are improperly formed and producing hollow images, the paper stock may be too slick. Try different paper. Page skew • Ensure that the paper is loaded properly. • Check the paper type and quality. •...

  • Page 231

    Printing quality problems Condition Suggested solutions Wrinkles or creases • Ensure that the paper is loaded properly. • Check the paper type and quality. • Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. Back of printouts are dirty •...

  • Page 232

    Printing quality problems Condition Suggested solutions Loose toner • Clean the inside of the machine (see "Cleaning the machine" on page 79). • Check the paper type and quality. • Remove the toner cartridge and then, install a new one (see "Replacing the toner cartridge" on page 75). If the problem persists, the machine may require repair.

  • Page 233

    Printing quality problems Condition Suggested solutions Curl If the printed paper is curled or paper does not feed into the machine: • Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. •...

  • Page 234: Copying Problems

    Copying problems Condition Suggested solutions Copies are too light or too dark. Adjust the darkness in copy feature to lighten or darken the backgrounds of copies (see "Changing the settings for each copy" on page 58). Smears, lines, marks, or spots •...

  • Page 235: Scanning Problems

    Scanning problems Condition Suggested solutions The scanner does not work. • Make sure that you place the original to be scanned face down on the scanner glass, or face up in the document feeder (see "Loading originals" on page 48). •...

  • Page 236

    Scanning problems Condition Suggested solutions Message appears on your • There may be a copying or printing job in progress. Try your job again when that job is finished. computer screen: • The selected port is currently being used. Restart your computer and try again. •...

  • Page 237: Faxing Problems

    Faxing problems Condition Suggested solutions The machine is not working, • Unplug the power cord and plug it in again. there is no display, or the • Ensure that there is power being supplied to the electrical outlet. buttons are not working. •...

  • Page 238

    Faxing problems Condition Suggested solutions Some of the words on an The fax machine sending the fax had a temporary document jam. incoming fax are stretched. There are lines on the originals Check your scan unit for marks and clean it (see "Cleaning the scan unit" on page 82). you sent.

  • Page 239: Common Windows Problems

    Operating system problems Common Windows problems Condition Suggested solutions “File in Use” message appears Exit all software applications. Remove all software from the startup group, then restart Windows. Reinstall the printer driver. during installation. “General Protection Fault”, Close all other applications, reboot Windows and try printing again. “Exception OE”, “Spool 32”, or “Illegal Operation”...

  • Page 240: Common Macintosh Problems

    Operating system problems Common Macintosh problems Condition Suggested solutions The machine does not print PDF files Printing the PDF file as an image may enable the file to print. Turn on Print As Image from the Acrobat printing options. correctly. Some parts of graphics, text, or illustrations are missing.

  • Page 241: Common Linux Problems

    Operating system problems Common Linux problems Condition Suggested solutions The machine does not print. • Check if the printer driver is installed in your system. Open Unified Driver Configurator and switch to the Printers tab in the Printers configuration window to look at the list of available machines. Make sure that your machine is displayed on the list. If not, open Add new printer wizard to set up your device.

  • Page 242

    Operating system problems Condition Suggested solutions I cannot scan via Gimp Front- Check if Gimp Front-end has Xsane:Device dialog. on the Acquire menu. If not, you should install Xsane plug-in for Gimp on the your end. computer. You can find Xsane plug-in package for Gimp on Linux distribution CD or Gimp home page. For the detailed information, refer to the Help for Linux distribution CD or Gimp Front-end application.

  • Page 243: Contact Samsung Worldwide

    Contact SAMSUNG worldwide If you have any comments or questions regarding Samsung products, contact Country/Region Customer Care Center Web Site the Samsung customer care center. CAMEROON 7095-0077 www.samsung.com Country/Region Customer Care Center Web Site CANADA 1-800-SAMSUNG (726-7864) www.samsung.com/ca www.samsung.com/ ALBANIA 42 27 5755 www.samsung.com...

  • Page 244

    Contact SAMSUNG worldwide Country/Region Customer Care Center Web Site Country/Region Customer Care Center Web Site EIRE 0818 717100 www.samsung.com INDIA 1800 1100 11 www.samsung.com 3030 8282 EL SALVADOR 800-6225 www.samsung.com 1800 3000 8282 ESTONIA 800-7267 www.samsung.com 1800 266 8282 FINLAND 030-6227 515 www.samsung.com...

  • Page 245

    00-1800-5077267 www.samsung.com RUSSIA 8-800-555-55-55 www.samsung.com NORWAY 815-56 480 www.samsung.com SAUDI ARABIA 9200-21230 www.samsung.com OMAN 800-SAMSUNG (726-7864) www.samsung.com SENEGAL 800-00-0077 www.samsung.com PANAMA 800-7267 www.samsung.com SERBIA 0700 SAMSUNG (0700 726 7864) www.samsung.com PERU 0-800-777-08 www.samsung.com SINGAPORE 1800-SAMSUNG (726-7864) www.samsung.com Contact SAMSUNG worldwide...

  • Page 246

    0-800-502-000 www.samsung.com/ua SOUTH AFRICA 0860-SAMSUNG (726-7864) www.samsung.com www.samsung.com/ ua_ru SPAIN 902-1-SAMSUNG(902 172 678) www.samsung.com UZBEKISTAN 8-10-800-500-55-500 www.samsung.com SWEDEN 0771 726 7864 (SAMSUNG) www.samsung.com VENEZUELA 0-800-100-5303 www.samsung.com SWITZERLAND 0848-SAMSUNG www.samsung.com/ch (7267864, CHF 0.08/min) www.samsung.com/ VIETNAM 1 800 588 889 www.samsung.com ch_fr(French)

  • Page 247

    Glossary The following glossary helps you get familiar with the product by understanding the terminologies commonly used with printing as well as An Automatic Document Feeder (ADF) is a scanning unit that will automatically mentioned in this user’s guide. feed an original sheet of paper so that the machine can scan some amount of the paper at once.

  • Page 248: Control Panel

    Glossary BOOTP Coverage Bootstrap Protocol. A network protocol used by a network client to obtain its IP It is the printing term used for a toner usage measurement on printing. For address automatically. This is usually done in the bootstrap process of example, 5% coverage means that an A4 sided paper has about 5% image or text computers or operating systems running on them.

  • Page 249

    Glossary DHCP Dot Matrix Printer A Dynamic Host Configuration Protocol (DHCP) is a client-server networking A dot matrix printer refers to a type of computer printer with a print head that protocol. A DHCP server provides configuration parameters specific to the DHCP runs back and forth on the page and prints by impact, striking an ink-soaked client host requesting, generally, information required by the client host to cloth ribbon against the paper, much like a typewriter.

  • Page 250: Duty Cycle

    Glossary Duty Cycle Ethernet Duty cycle is the page quantity which does not affect printer performance for a Ethernet is a frame-based computer networking technology for local area month. Generally the printer has the lifespan limitation such as pages per year. networks (LANs).

  • Page 251: Fuser Unit

    Glossary Fuser Unit Mass storage device (HDD) The part of a laser printer that fuses the toner onto the print media. It consists of Mass storage device (HDD), commonly referred to as a hard drive or hard disk, is a heat roller and a pressure roller. After toner is transferred onto the paper, the a non-volatile storage device which stores digitally-encoded data on rapidly fuser unit applies heat and pressure to ensure that the toner stays on the paper rotating platters with magnetic surfaces.

  • Page 252

    Glossary IP address IPX/SPX An Internet Protocol (IP) address is a unique number that devices use in order to IPX/SPX stands for Internet Packet Exchange/Sequenced Packet Exchange. It is a identify and communicate with each other on a network utilizing the Internet networking protocol used by the Novell NetWare operating systems.

  • Page 253: Mac Address

    Glossary ITU-T No. 1 chart Standardized test chart published by ITU-T for document facsimile A Light-Emitting Diode (LED) is a semiconductor device that indicates the status transmissions. of a machine. JBIG MAC address Joint Bi-level Image Experts Group (JBIG) is an image compression standard with Media Access Control (MAC) address is a unique identifier associated with a no loss of accuracy or quality, which was designed for compression of binary network adapter.

  • Page 254

    Glossary NetWare Modified Huffman (MH) is a compression method for decreasing the amount of A network operating system developed by Novell, Inc. It initially used data that needs to be transmitted between the fax machines to transfer the cooperative multitasking to run various services on a PC, and the network image recommended by ITU-T T.4.

  • Page 255: Printer Driver

    Glossary PostScript Open Systems Interconnection (OSI) is a model developed by the International PostScript (PS) is a page description language and programming language used Organization for Standardization (ISO) for communications. OSI offers a primarily in the electronic and desktop publishing areas. - that is run in an standard, modular approach to network design that divides the required set of interpreter to generate an image.

  • Page 256

    Glossary PRN file RADIUS An interface for a device driver, this allows software to interact with the device Remote Authentication Dial In User Service (RADIUS) is a protocol for remote driver using standard input/output system calls, which simplifies many tasks. user authentication and accounting.

  • Page 257: Subnet Mask

    Glossary SMTP Simple Mail Transfer Protocol (SMTP) is the standard for e-mail transmissions Transmission Confirmation Report (TCR) provides details of each transmission across the Internet. SMTP is a relatively simple, text-based protocol, where one such as job status, transmission result and number of pages sent. This report can or more recipients of a message are specified, and then the message text is be set to print after each job or only after failed transmissions.

  • Page 258

    Glossary TWAIN Watermark An industry standard for scanners and software. By using a TWAIN-compliant A watermark is a recognizable image or pattern in paper that appears lighter scanner with a TWAIN-compliant program, a scan can be initiated from within when viewed by transmitted light. Watermarks were first introduced in Bologna, the program.

  • Page 259

    Glossary WPA-PSK WPA-PSK (WPA Pre-Shared Key) is special mode of WPA for small business or home users. A shared key, or password, is configured in the wireless access point (WAP) and any wireless laptop or desktop devices. WPA-PSK generates a unique key for each session between a wireless client and the associated WAP for more advanced security.

  • Page 260

    Index copying basic copying AnyWeb Print favorites settings, for printing reducing or enlarging copies authorized users registering adding documents to a reserved fax default settings canceling a reserved fax job 192 194 tray setting delaying a fax transmission buttons driver installation forwarding a received fax to another 25 26 Unix...

  • Page 261

    Index front view unifled driver configurator 215 137 multi-purpose tray linux scanning tips on using using special media loading general icons paper in manual feeder/multi-purpose tray general settings special media network glossary loading originals driver installation Linux Macintosh id copy UNIX machine information 152 154 155 161...

  • Page 262

    Scanning setting the paper size 46 43 operating system problems Scanning with Samsung Scan Assitant 185 print resolution set problems scanning Linux copying problems basic information printer preferences faxing problems Linux scanning...

  • Page 263

    SyncThru™ Web Service USB cable driver installation 30 31 129 131 130 132 using help 55 177 toner cartridge Using the output support estimated life handling instructions non-Samsung and refilled watermark redistributing toner 73 75 create storing delete tray edit...

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  • Linda Nov 30, 2014 05:57:
    What does not within range in the led panel mean? I hit enter and that's what I get. Printing from computer ok, can;t copy.