Motorola Droid 3 User Manual page 77

Motorola mobile phone user guide
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8. A representative of Motorola, or of a Motorola Authorized Repair Center, will help
determine whether your Product requires service. You may be required to down-
load, or otherwise obtain and accept software updates from Motorola or a Motor-
ola Authorized Repair Center. You are responsible for any applicable carrier
service fees incurred while obtaining the required downloads. Complying with the
warranty process, repair instructions and accepting such software updates is re-
quired in order to receive additional warranty support.
9. If the software update does not fix the problem, you will receive instructions on
how to ship the Product to a Motorola Authorized Repair Center or other entity.
10.To obtain warranty service, as permitted by applicable law, you are required to in-
clude: (a) a copy of your receipt, bill of sale or other comparable proof of purchase;
(b) a written description of the problem; (c) the name of your service provider, if
applicable; (d) your address and telephone number. In the event the Product is not
covered by the Motorola Limited Warranty, Motorola will inform the consumer of
the availability, price and other conditions applicable to the repair of the Product.
ALL INFORMATION, DATA, SOFTWARE OR OTHER APPLICATIONS,
INCLUDING BUT NOT LIMITED TO PERSONAL CONTACTS, ADDRESS
BOOKS, PICTURES, MUSIC AND GAMES WILL BE ERASED DURING THE
REPAIR PROCESS, AND CAN NOT BE REINSTALLED BY MOTOROLA. To avoid
losing such information, data, software or other applications please create a back up
before you deliver your Product for warranty service, and disable any security
passwords. You will be responsible for reinstalling all such information, data,
software, other applications and passwords. Your Product or a replacement Product
will be returned to you as your Product was configured when originally purchased,
subject to applicable software updates. Motorola may install operating system
software updates as part of warranty service that may prevent the Product from
reverting to an earlier version of the operating system software. Third party
applications installed on the Product may not be compatible or work with the
Product as a result of the operating system software update. Motorola and its
Authorized Service Centers are not responsible for the loss of, or inability to use,
such information, data, software or other applications.
To obtain service or other information, please access and review the online
Customer Support section of Motorola's consumer website at
www.motorola.com.
Limited Global Warranty Motorola
Tablet Computer
Note: This Limited Warranty is not applicable in Quebec, Canada.
Warranty
FOR CONSUMERS WHO ARE COVERED BY CONSUMER PROTECTION LAWS
OR REGULATIONS IN THEIR COUNTRY OF PURCHASE OR, IF DIFFERENT,
THEIR COUNTRY OF RESIDENCE, THE BENEFITS CONFERRED BY THIS
LIMITED WARRANTY ARE IN ADDITION TO ALL RIGHTS AND REMEDIES
CONVEYED BY SUCH CONSUMER PROTECTION LAWS AND REGULATIONS.
Who is Covered?
This Limited Warranty extends only to the first consumer purchaser of the Product,
and is not transferable.
What Does this Limited Warranty Cover?
Motorola's warranty obligations are limited to the terms and conditions set forth
herein and are only available in the country where the Product was purchased.
Subject to the exclusions contained below, Motorola warrants this Tablet Computer
("Product") against defects in materials and workmanship, under normal consumer
use, for a period of ONE (1) YEAR from the date of retail purchase by the original
end-user purchaser ("Warranty Period").
Products repaired or replaced under this Limited Warranty are covered for the
balance of the original warranty period, or 90 days from the date of service,
whichever is longer. Any upgrade to the original product will be covered only for the
duration of the Warranty Period.
This Limited Warranty applies only to new Products which are a) manufactured by or
for Motorola as identified by the "Motorola" trademark, trade name, or logo legally
affixed to them; b) purchased by consumers from an authorized reseller or distributor
of Motorola Products; and c) accompanied by this written Limited Warranty.
What Will Motorola Do?
If a covered defect or damage arises and a valid warranty claim is received within
the applicable Warranty Period, Motorola, at its sole option, unless otherwise
required by applicable law, will either (1) repair, at no charge, the defect or damage
using new, used or reconditioned/refurbished functionally equivalent replacement
75

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