Accessories; Troubleshooting - Alcatel 2005X User Manual

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Accessories

The latest generation of ALCATEL ONE TOUCH GSM mobile phones
offers a built-in handsfree feature that allows you to use the telephone
from a distance, placed on a table for example. For those who prefer to
keep their conversations confidential, an earpiece is also available known
as the headset.
Battery
Stereo headset
Only use your telephone with ALCATEL ONE TOUCH batteries,
chargers and accessories in your box.
.....................
(1)
USB cable
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Troubleshooting

Before contacting the service centre, you are advised to follow the
instructions below:
• You are advised to fully charge (
• Avoid storing large amounts of data in your phone as this may affect its
performance.
• Use User Data Format and the ONE TOUCH Upgrade tool to perform
phone formatting or software upgrading, (to reset User Data format,
hold down # while simultaneously pressing the power on/off key under
power off mode). ALL User phone data: contacts, photos, messages and
files, downloaded applications like MRE games will be lost permanently. It
is strongly advised to fully backup the phone data and profile via PC suite
before doing formatting and upgrading.
and carry out the following checks:
My phone is frozen or cannot switch on
• Check the battery contacts, remove and reinstall your battery, then turn
your phone on
• Check the battery power level, charge for at least 20 minutes
• If it still does not work, please use User Data Format to reset the phone or
One Touch Upgrade to upgrade software
My phone has not responded for several minutes
• Restart your phone by pressing and holding the
• Remove the battery and re-insert it, then restart the phone
• If it still does not work, please use User Data Format to reset the phone or
One Touch Upgrade to upgrade software
My phone turns off by itself
• Check whether your phone is locked when not in use, and make sure you don't
accidentally turn off your phone when locking it by pressing the power key.
• Check the battery charge level
• If it still does not work, please use User Data Format to reset the phone or
One Touch Upgrade to upgrade software
................
) the battery for optimal operation.
key
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