Table of Contents

Advertisement

Quick Links

ADMINISTRATOR GUIDE

viewLinc 3.6
Vaisala Veriteq viewLinc Software
Ex i s t i n g
Ne t wor k
M211342EN-A
Us e r P C

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the Veriteq viewLinc 3.6 and is the answer not in the manual?

Questions and answers

Summary of Contents for Vaisala Veriteq viewLinc 3.6

  • Page 1: Administrator Guide

    ADMINISTRATOR GUIDE viewLinc 3.6 Vaisala Veriteq viewLinc Software f i g u r at i o n o r i s n o t Ex i s t i n g Ne t wor k M211342EN-A Us e r P C...
  • Page 2 Vaisala Canada Inc and its subsidiaries assume no responsibility for any loss or claims by third parties which may arise through the use of this software. Vaisala Canada Inc. and its subsidiaries assume no responsibility for any damage or loss caused by deletion of data as a result of hardware malfunction.
  • Page 3: Table Of Contents

    Contents About this Manual ....... v Who this Manual is for ......v How this Manual is Organized .
  • Page 4 Editing Alarm Email Templates .....63 Working with Users ......64 © 2011 Vaisala Canada Inc...
  • Page 5 Creating Contact Schedules ..... . . 65 Creating User Accounts ......67 Editing Users and Passwords .
  • Page 6 Contents © 2011 Vaisala Canada Inc...
  • Page 7: About This Manual

    About this Manual About this Manual The viewLinc 3.6 Administrator Guide includes the information you need to install, configure and operate the viewLinc system. You can also view the Quick Start Guide for a graphical overview of installing viewLinc. If you are not an Administrator, refer to the User Guide for information on the standard tasks performed using viewLinc.
  • Page 8: Conventions Used In This Document

    Chapter 6: Reports. Includes a definition of historical data, what you can do with it, how to generate reports. Chapter 7: Transfers. Includes information about how to transfer Vaisala Veriteq logger data to a PC for analysis using vLog or Spectrum. Appendix: FAQs & Troubleshooting. Answers common...
  • Page 9 About this Manual 273-6850). You can also email veriteqsupport@vaisala.com, or visit www.vaisala.com/veriteq. For sales, pricing, quotations, or general information, please call 1-800-683-8374 (in North America), or 604-273-6850. For assistance outside North America, see “Getting Help” on page 16. viewLinc 3.6 Administrator Guide...
  • Page 10 About this Manual viii 2011 Vaisala Canada Inc ©...
  • Page 11: Chapter 1: Getting Started

    Chapter 1: Getting Started This section includes: • overview of the Vaisala Veriteq Continuous Monitoring System (CMS) • hardware and software requirements • installing viewLinc • logging in to viewLinc from an Internet browser to monitor conditions • Administrator’s Road Map...
  • Page 12: Overview

    Chapter 1: Getting Started Overview Welcome to viewLinc 3.6, a key element in the Vaisala Veriteq Continuous Monitoring System (CMS). Using viewLinc you can easily monitor data logger readings locally on a PC or across a network using a supported version of ®...
  • Page 13 • Requires installation of Digi drivers (provided) • Requires use of Digi device USB port Vaisala Veriteq • Allows data loggers to con- USB cable nect directly or over an Ethernet network (when logger host is installed) to the viewLinc server •...
  • Page 14: System Requirements

    System Requirements To install viewLinc, you need: • Vaisala Veriteq data loggers or Vaisala 300 Series Transmitters (both are referred to as ‘loggers’ in this guide and in viewLinc) • PC (will be referred to in the rest of this document as the viewLinc Server) •...
  • Page 15 System Requirements viewLinc Server Requirements The viewLinc Server machine must meet the following requirements: • Be available 24 hours a day, 7 days a week. • Have 350 MB free application disc space. • Use one of the following operating systems: ®...
  • Page 16: Installing Viewlinc

    If you are connecting 300 Series Transmitter loggers, they are connected either wirelessly or using a Digi device. Refer to your Vaisala product User Guide for more information. For further graphical representation of installing viewLinc, see the relevant Vaisala Quick Start Guides. There are...
  • Page 17: Connecting Loggers

    Installing viewLinc USB/Serial ports. For copies of Quick Start Guides, see www.vaisala.com/veriteq or speak to your sales representative. Connecting Loggers Choose from the following methods to connect your loggers to the network or appropriate PCs. Method 1: Using vNet Devices The following procedure shows how to use vNet devices to connect your data loggers to the network.
  • Page 18 User Guide. Installing Vaisala Veriteq Drivers This section covers installing the drivers for vNet devices to connect Vaisala Veriteq loggers to the network using an Ethernet connection. Repeat all of these steps for each vNet device you want to use.
  • Page 19 Figure 2: Overview of viewLinc system using Digi devices Attaching Main Hardware Connect your data logger to a Digi device using a Vaisala Veriteq cable. Connect your Digi device to power supply and Ethernet outlet.
  • Page 20 Method 3: Using USB Port You can also connect data loggers directly to PCs using a USB Port, as shown in Figure 3. Figure 3: Overview of viewLinc system using USB port to connect loggers 2011 Vaisala Canada Inc ©...
  • Page 21: Installing Spectrum Or Vlog Software

    Installing viewLinc Installing USB Drivers  Using the supplied Vaisala Veriteq USB cable driver CD and Quick Start guide, install USB drivers on every PC you plan to attach loggers to. Connecting Hardware Connect the data logger to a Vaisala Veriteq USB cable.
  • Page 22: Installing Viewlinc Software

    Chapter 1: Getting Started It is recommended you install Spectrum or vLog on all PCs with Vaisala Veriteq loggers connected to them. Refer to the Spectrum or vLog User Guides for installation instructions. Installing viewLinc Software Now you are ready to install viewLinc which will be used to make data logger monitoring, alarming and reporting available across your network.
  • Page 23: Logging In To Viewlinc

    Logging In to viewLinc To install viewLinc on an offsite host PC: Insert viewLinc CD and run setup.exe. Select the installation language. Start the Setup Wizard by clicking Next. Review and accept the License Agreement, then click Next Choose a destination location for the viewLinc program files, then click Next Select...
  • Page 24 Channels assigned to you, or there could be a problem with viewLinc itself. If you use Vaisala Veriteq data loggers, try discovering log- gers - see “Discovering Loggers” on page 54. The administrator may have set up the system to...
  • Page 25: Administrator's Road Map

    Once your viewLinc system is installed, you may find the following roadmap a useful overview of the set up and configuration activities required to implement viewLinc. Edit Vaisala Veriteq logger properties using vLog or Spectrum (such as sample timing and data logger channels).
  • Page 26: Getting Help

    Once these set up activities are complete, you are ready to start monitoring logger readings, viewing events and printing reports. You can also set up transfer schedules to view and analyze Vaisala Veriteq logger data in vLog or Spectrum software (see “Transfers and Transfer Schedules” on page 88).
  • Page 27 Getting Help Phone: +81 3 3266 9611 Fax: +81 3 3266 9610 China Service Center Floor 2, EAS Building No. 21, Xiao Yun Road, Dongsanhuan Beilu Chaoyang District Beijing 100027 CHINA Phone: +86 10 5827 4100 Fax: +86 10 8526 1155 viewLinc 3.6 Administrator Guide...
  • Page 28 Chapter 1: Getting Started 2011 Vaisala Canada Inc ©...
  • Page 29: Chapter 2: Channels

    Chapter 2: Channels This section is for administrators and general users. In this section, you’ll learn about: • channels and zones • selecting channels and zones to display in My Channels • opening large channel views • viewing and working with real-time graphs in a large channel view •...
  • Page 30: About Channels

    My Refresh Channels area. • Your logger may not be connected properly. • If you use Vaisala Veriteq loggers, try discovering loggers - see “Discovering Loggers” on page 54. 2011 Vaisala Canada Inc ©...
  • Page 31: Understanding The Channels Screen

    About Channels Understanding the Channels Screen The Channels screen in viewLinc contains many important features: Tabs Zones button My Channels button bar Zones area My Channels area Zone channels button bar Zone channels available Help window Item Details Tabs Contains main viewLinc tabs: Channels, Trans- fers, Events, System, Alarms, Reports.
  • Page 32: Opening Large Channel Views

    You can view a particular channel reading in a Note: single window, or you can open multiple channel 2011 Vaisala Canada Inc ©...
  • Page 33: Real-Time Graphs

    Real-Time Graphs windows. If you use Internet Explorer, ensure your browser is set up to open new links in a new window or tab. Go to Tools | Internet Options, then, on the General tab in the Tabs section, click Settings and choose to open links from other programs in A new tab in the current win- dow.
  • Page 34: Reading Graphs In Large Channel View

    Measurement Unit Preferences” on page 70 to change). Graph area A graphical representation of data history is displayed here. Left-side Y-axis Shows the scale for the data displayed in the graph. Table 4: Large channel view elements 2011 Vaisala Canada Inc ©...
  • Page 35: Viewing Graph Detail In Large Channel View

    Real-Time Graphs Item Description X-Axis time scale Shows the reporting time frame ( if you use Internet Explorer 6.0, you can only view the last 300 data points; all other browsers will show the last 1000 points). Channel Line Indicated by a line to show historical mea- surement readings based on a specific date or time frame.
  • Page 36: Acknowledging Alarms From Large Channel View

    To acknowledge an alarm from a large channel view: From the large channel view Active Alarm panel, click Acknowledge In the Acknowledge Alarm dialog box that appears, enter information to describe what was done to correct the alarm situation, or a general comment. 2011 Vaisala Canada Inc ©...
  • Page 37: Organizing Channels Into Zones

    Organizing Channels into Zones Click Acknowledge. Organizing Channels into Zones To organize your viewLinc screen and keep a closer eye on the channels that matter to you, you can organize your channels into relevant zones. By default, there is one zone created, Unassigned. All available channels and recently disconnected channels are contained in this zone until otherwise configured.
  • Page 38: Editing Zones

    Refer to the specific User Guide to learn more about enabling and disabling logger channels on your Vaisala Veriteq logger or 300 Series Transmitter. From the Channels tab in the Zones area, ensure you have created the zone you want to assign a channel to.
  • Page 39 Organizing Channels into Zones In the Zones area, highlight the zone (in this case, the Unassigned zone) that contains the channel you want to reassign. In the Zone Unassigned Channels area (below Zones), highlight the channel you want to reassign. To select multiple channels at one time, press Note: the Ctrl key while you select channels.
  • Page 40: Deactivating Zones

    Click the button and select Sort Ascending Sort , or, click on any column header to sort all the Descending rows using that column. Click again to resort the list in the opposite order. 2011 Vaisala Canada Inc ©...
  • Page 41: Hiding And Showing Channel Columns

    Organizing Channels into Zones Hiding and Showing Channel Columns To hide columns in My Channels: From the Channels tab in the My Channels area, let your mouse hover over any column heading, then click the black option button. Select , then select the columns you want to Columns display or deselect columns you want to hide.
  • Page 42 Chapter 2: Channels 2011 Vaisala Canada Inc ©...
  • Page 43: Chapter 3: Alarms

    Chapter 3: Alarms Alarms and alarm acknowledgement are one of the keys to success with the Vaisala Veriteq Continuous Monitoring system. In this chapter, you’ll learn to: • understand types of alarms in viewLinc • create alarm templates • set threshold and communication alarms •...
  • Page 44: About Alarms

    Communication alarms serve as a system health test, alerting you if there is a problem that might disrupt viewLinc monitoring and alarming. 2011 Vaisala Canada Inc ©...
  • Page 45: What Happens When An Alarm Is Triggered

    This alarm can also be triggered if a channel has been disabled in the logger using Spectrum or vLog. To correct this issue, you can verify or modify the Vaisala Veriteq data logger settings using vLog. If the problem persists, contact your Vaisala technical support representative.
  • Page 46: Creating Alarm Templates

    You can also create a reusable threshold condition and assign it to a specific alarm template (see “To create a threshold condition template:” on page 41). To create an alarm template: From Alarms | Alarm Templates, click Add Alarm Template 2011 Vaisala Canada Inc ©...
  • Page 47 Creating Alarm Templates By default, the alarm template name is New Alarm Template. Click in the title to enter a more specific title. On the General Parameters tab, define the following: Choose the alarm color code - either blue, a Color Code. yellow, orange, or red.
  • Page 48 Only users for whom you have specified an email address in System | Users are visible (see “Creating User Accounts” on page 67). Drag users to notify to the Selected Users column. Re- 2011 Vaisala Canada Inc ©...
  • Page 49 Creating Alarm Templates organize the list order if necessary using the arrow buttons. Click In the drop-down, choose an Repeat email notification appropriate interval for the frequency emails are re- sent while the condition still exists. You may also want to use the field to specify Maximum Number of Repeats...
  • Page 50 Digital Relay I/O device. Different parameters apply to different commands or scripts. To insert comments in an alarm email, you can select from a list of preconfigured comments (see “Editing Alarm Email Templates” on page 63), or enter a new 2011 Vaisala Canada Inc ©...
  • Page 51 Creating Alarm Templates comment. How comments appear in an email is defined in the email template. Select the Comments tab. Select a preconfigured comment that is appropriate for the purpose of the notification, or enter a new com- ment you want displayed in the notification. When alarm settings are complete, click Save You can now apply this alarm template to one or more...
  • Page 52: Threshold Alarms

    To select multiple channels at one time, press Note: the Ctrl key while you select channels. To select a group of channels in a list, press the Shift key and select the first and last channels. 2011 Vaisala Canada Inc ©...
  • Page 53 Threshold Alarms Select , and click Threshold Create X Threshold (where X represents the unit reading measured by the channel, such as C or RH or mA). The Edit Threshold screen appears. To set a threshold alarm using an existing threshold template (recommended), select Use Threshold , then select the template from the drop-down...
  • Page 54: Editing Threshold Alarms

    In System | Loggers, highlight the row of the channel you want to disable thresholds for. On the Threshold menu, select Deactivate Threshold. To reactivate a deactivated alarm: Click Show Deactivated Items. From the list of thresholds that appear, highlight one and select Reactivate Threshold. 2011 Vaisala Canada Inc ©...
  • Page 55: Communication Alarms

    Communication Alarms You can also pause alarms - for more informa- Note: tion, see “Pausing Alarms” on page 50. Communication Alarms Communication between loggers and the viewLinc Server is essential for real-time monitoring of conditions. Because of this, viewLinc includes communication alarms to notify users if communications are down at any point.
  • Page 56: Editing Communication Alarms

    Notifications, and Comments tabs following steps 3 to 8 in “Creating Alarm Templates” on page 36. Editing Communication Alarms By default, there is one communication alarm preconfigured for each host and logger. These alarms cannot be deleted; however, they can be edited. 2011 Vaisala Canada Inc ©...
  • Page 57: Disabling Communication Alarms

    Communication Alarms To edit communication alarms: From System | Loggers, highlight the name of the host or logger whose communication alarm you want to edit. To edit a Logger Host communication alarm, on the Host menu select, Host Communication Alarm Settings To edit a Logger communication alarm, on the Logger menu select , then...
  • Page 58: Logger Alarms

    From System | Loggers, select the logger you want to edit the logger alarm for. On the Logger menu select then Logger Alarm Settings, select the logger alarm type you want to edit. Edit alarm settings as desired. Click Save 2011 Vaisala Canada Inc ©...
  • Page 59: Disabling Logger Alarms

    Acknowledging Alarms Disabling Logger Alarms To disable a logger alarm: From System | Loggers, select the logger whose alarm you want to disable. On the Logger menu select then Logger Alarm Settings, select the logger alarm type you want to disable. Deselect the check box.
  • Page 60: Pausing Alarms

    To pause all logger alarms or an individual channel alarm, select then Logger Channel, Pause Alarming. In the Pause Alarming dialog box, enter a reason for the pause and select the amount of time to pause alarms for. Click 2011 Vaisala Canada Inc ©...
  • Page 61 Pausing Alarms In the My Channels area, the alarming status column changes to show how long alarms are paused for. To resume alarming for one or more channels in a zone:  From Channels | My Channels, select one or more zones to restore, loggers or channels and click Resume Alarming.
  • Page 62 Chapter 3: Alarms 2011 Vaisala Canada Inc ©...
  • Page 63: Chapter 4: System Settings

    Chapter 4: System Settings There are several important administration screens in viewLinc, all hosted under the System tab. This section covers the administration tasks you need to know about, including: • discovering loggers • adding loggers • swapping loggers • removing loggers •...
  • Page 64: Discovering Loggers

    Discover Loggers. This process may take several minutes, depend- Note: ing on the number of Vaisala Veriteq loggers and/or components in your network. Adding Loggers You may want to add a logger to your system if: • discovering loggers will take too long •...
  • Page 65 In the Add Logger screen, select Veriteq logger from the Device Class dropdown list. Enter the COM port number. To add a combination of Vaisala Veriteq loggers and 300 Series Transmitter loggers, select Upload Definitions File then enter or browse to the correct file. To add several Vaisala Veriteq Loggers, see “Discovering Loggers”...
  • Page 66: Swapping Loggers

    To add several 300 Series Transmitters or a combination of Vaisala Veriteq loggers and 300 Series Transmitter loggers, select Upload Definitions File then enter or browse to the correct file. T o create a Definitions File, see see page 95.
  • Page 67 To swap a logger: Ensure the new logger has the same settings as the logger to be swapped (see System | Loggers, or refer to the vLog, Spectrum or your Vaisala product User Guide): Each Vaisala Veriteq logger must be reviewed Note:...
  • Page 68: Removing Loggers

    On the Logger menu click Deactivate Logger. A message appears, asking that you confirm you want to remove this logger. Click You can now remove the logger from the network. 2011 Vaisala Canada Inc ©...
  • Page 69: Editing Logger Properties And Aliases

    Editing Logger Properties and Aliases Editing Logger Properties and Aliases viewLinc allows you to edit a Vaisala Veriteq logger description (maximum 16 alpha-numeric characters stored within the logger), as well as its alias (maximum 64 alpha- numeric characters, not stored within the logger). You can edit a 300 Series Transmitter alias in viewLinc.
  • Page 70: Editing Channel Properties And Aliases

    Alias (maximum 64 characters), if you want. This Alias will be used if you specify in System | Preferences that viewLinc displays aliases instead of the descriptions stored in the loggers. 2011 Vaisala Canada Inc ©...
  • Page 71: Configuring Email Settings

    Configuring Email Settings In the Description text box, enter a description (maximum 16 alpha-numeric characters). If you do not want to use the system default temperature units (set on the System | Preferences tab), you can modify the temperature units used for a specific channel. To clear existing unit preferences and accept the system default, click in the Preferred Units field to select the option,...
  • Page 72 • an outgoing mail server port (your IT Administrator will have this information) • an appropriate server timeout interval If your outgoing mail server requires authentication, select the SMTP Authentication check box and enter the username and password to send mail on that server. 2011 Vaisala Canada Inc ©...
  • Page 73: Editing Alarm Email Templates

    Editing Alarm Email Templates If your outgoing mail server requires confirmation through a POP3 connection before sending mail, configure the following settings: Select POP3 connection is required. Enter the incoming POP3 mail server name. Enter the incoming mail server port. Select , then enter a username POP3 Authentication...
  • Page 74: Working With Users

    (times they should receive alarm notification), their security level, the channels they can see, and their authentication method (if they will use a viewLinc login or use the same login as their Windows login). 2011 Vaisala Canada Inc ©...
  • Page 75: Creating Contact Schedules

    Working with Users viewLinc offers several user security levels, as outlined in the following table: Security Level Privileges Full Control • full privileges • in viewLinc 3.4 and previous, this was an “Administrator” account • sees all channels (cannot assign or limit channels) Configure Alarms •...
  • Page 76 (for example, to have notifications sent “always” or “never”, choose “Always” or “Never” from the State drop down box). You can then choose or edit the schedules you’ve set at later time and re-select “Enabled”. 2011 Vaisala Canada Inc ©...
  • Page 77: Creating User Accounts

    Working with Users Creating User Accounts To create user accounts: From System | Users, click Add User. In the User Properties screen, enter a login name for the user. Enter an email for the user. viewLinc allows you to specify when a user is working so they can be notified of alarms at their email address only when they are working.
  • Page 78: Editing Users And Passwords

    Select the user to edit and choose Edit User. double-click the row containing the use you want to edit. The User Properties screen appears. From the User Properties screen, edit settings as needed. Click Save 2011 Vaisala Canada Inc ©...
  • Page 79: Deactivating Users

    Reactivate User. Choosing Logger and Channel Description Lengths (Aliases) Vaisala Veriteq loggers have descriptions stored inside them that have a maximum length of 16 characters (300 Series Transmitters do not store descriptions). Channel descriptions have a maximum length of 12 characters. Some administrators may prefer to display a longer, more informative description.
  • Page 80: Choosing Temperature Measurement Unit Preferences

    Celsius (F). Fahrenheit This procedure does not alter how the logger Note: measures temperature - it alters the units in which temperature is displayed (except for chan- nels which already have preferred unit settings assigned). 2011 Vaisala Canada Inc ©...
  • Page 81: Setting Session Expiry Time

    Setting Session Expiry Time Setting Session Expiry Time viewLinc allows you to set a session expiry time after which a user or administrator must reconfirm their identity by reentering their password. This prevents non-authorized users from making changes to viewLinc. You can choose to set this expiry time as “never”, “always”...
  • Page 82 For this example, Logger Communication Alarm. From the Email Template dialog, ensure the [Comments] variable is present, or select it (insert cursor where you want it to appear, then choose ). The Macros | Comments 2011 Vaisala Canada Inc ©...
  • Page 83 Creating Preconfigured Comments for Email Messages preconfigured comment you selected in Communication Alarm settings will be inserted in the email message. Click Save To delete preconfigured comments: From System | Comments, highlight the comment to delete. Click Delete viewLinc 3.6 Administrator Guide...
  • Page 84 Chapter 4: System Settings 2011 Vaisala Canada Inc ©...
  • Page 85: Chapter 5: Events

    Chapter 5: Events All events - such as alarms, transfers of data from the data logger, alarm acknowledgements, system configuration changes and general system notifications - are tracked in viewLinc’s Event Log, under the Events tab. The data tracked in Events is different from the data tracked in a data logger.
  • Page 86: Viewing Events

    List of logger data transfers performed Transfer Events. during the specified time period. • . List of changes to configuration options System Events or any failed attempts to communicate between viewLinc Servers and data loggers. 2011 Vaisala Canada Inc ©...
  • Page 87: Adding Comments To Events

    Adding Comments to Events Adding Comments to Events You may want to add comments to the Event Log, perhaps to outline why an event occurred or what was done in response to an event or problem. To add a comment to the Event Log: From viewLinc, click Events.
  • Page 88: Exporting Event Logs

    Alarm and/or Events, Admin Events, Transfer Events System Events Click Refresh Click . A file download dialog opens, prompting Export you to open or save the events .xls file. 2011 Vaisala Canada Inc ©...
  • Page 89: Chapter 6: Reports

    Using viewLinc, you can create graphs and reports to analyze changes in data over time based on the historical data collected by Vaisala loggers. In this section, you’ll learn what historical data is and how to: • analyze historical data •...
  • Page 90: About Historical Data

    Chapter 6: Reports About Historical Data Vaisala data loggers have the ability to store large amounts of data inside them. Data is logged in frequencies from once every 10 seconds to once every 24 hours. To set this frequency -- known as the sample interval -- for Vaisala Veriteq loggers, refer to the Spectrum or vLog User Guide.
  • Page 91: Generating Alarm History Reports

    Generating Historical Data Reports Generating Alarm History Reports To generate an Alarm history report: On the Reports tab in the Alarm Reports list, select the report you want to generate. The report parameters appear on the right side of your screen (users can only view report parameters for the reports they generate, or reports to which they have been granted owner access).
  • Page 92: Generating Channel History Reports

    Channel History report, the report is automati- cally saved. On the Reports tab, in the Channel History Reports list, select the report you want to generate. The report details appear on the right side of the screen. 2011 Vaisala Canada Inc ©...
  • Page 93 Generating Historical Data Reports On the General tab specify the user you want to have access to this report (if not already granted Full Control), and the range type data based on a specific date range, or the most recent data. In the Scheduled Generation area, you can choose the format for your report (PDF or tab-separate, for Excel), to automatically generate and save the report to a specific...
  • Page 94 To define the content of your header or footer, enter text in the Left, Center or Right fields. You can also choose the paper size you want to print on, and the orientation. Click Save To manually generate the report, click Generate Report 2011 Vaisala Canada Inc ©...
  • Page 95: Creating New Reports

    Creating New Reports Creating New Reports viewLinc provides you with a set of default report templates which you can modify according to default criteria. You can also save your modifications as a new report template for others to use. If you want to make extensive modifications to the standard report template, use the New Channel History report or New Alarm report functions.
  • Page 96 Chapter 6: Reports 2011 Vaisala Canada Inc ©...
  • Page 97: Chapter 7: Transfers

    Chapter 7: Transfers This section describes how to: • transfer historical data from Vaisala Veriteq loggers • create, edit, deactivate and temporarily disable scheduled data transfers viewLinc 3.6 Administrator Guide...
  • Page 98: Transfers And Transfer Schedules

    You can transfer Vaisala Veriteq logger data according to a set schedule. Since transfers can be scheduled in advance, you don’t need to be there when the transfer takes place.
  • Page 99 Transfers and Transfer Schedules From the Logger drop-down, choose the logger for which you want to set the transfer. Enter the email address to receive notification should the transfer fail. You can choose an email address, a list of email addresses separated by commas, or a distribution list created on your mail server by the IT administrator.
  • Page 100: Performing An Immediate Data Transfer

    Editing Transfer Schedules To edit scheduled transfers: From viewLinc, click Transfers. Select the row containing the scheduled transfer(s) to edit. Click Edit Transfer. The Logger Transfer Properties screen appears. Edit the transfer details as required. Click Save 2011 Vaisala Canada Inc ©...
  • Page 101: Deactivating A Transfer Schedule

    ; the deactivated transfers appear in your list in grey Transfers text. Temporarily Disabling Transfer Schedules Disable a transfer schedule when you want to swap a Vaisala Veriteq logger or no longer want to view a transfer schedule in your list of transfers. To temporarily disable scheduled transfers: From viewLinc, click Transfers.
  • Page 102 Chapter 7: Transfers 2011 Vaisala Canada Inc ©...
  • Page 103: Appendix: Faqs & Troubleshooting

    Appendix: FAQs & Troubleshooting This section contains answers to frequently asked questions and information for troubleshooting common problems with viewLinc and vNet or Digi devices. As an administrator, you may want to be aware of the viewLinc services running on your Windows PC. This section also contains information on which files are installed as part of viewLinc.
  • Page 104 .spl files are saved to a location specified by the user. A typical .spl file for a two-channel logger is about 85KB. viewLinc creates Event Logs which can be viewed from within the application. This data is stored in the installation directory. 2011 Vaisala Canada Inc ©...
  • Page 105 Q: My network uses a combination of Vaisala Veriteq loggers and 300 Series Transmitters. How can I add them quickly? A: To add multiple transmitters or a combination of loggers and transmitters at one time, create a .txt definitions file with one logger or transmitter defined per line.
  • Page 106 (obtained from your IT department). IP addresses are assigned to vNet or Digi devices during driver configuration. Refer to the Vaisala Veriteq Quick Start Guide for vNet or Digi devices for installation instructions. For more about vNet, see www.vaisala.com/veriteq. For more about Digis, see www.digi.com.
  • Page 107 P - model name; Digi devices are named Digi xxxxx (where x is the serial number of the device). For more detail, in Device Manager, under Multiport serial adapters, right-click the device in question. Choose Properties, select the Advanced tab, and click on the properties button.
  • Page 108 Digi device (as recommended) and you're moving your device from one location to another in a different subnet, there are several configuration steps: Pause alarming. (You may experience communication alarms while performing these steps if you don’t pause alarming). 2011 Vaisala Canada Inc ©...
  • Page 109 You do NOT need to uninstall the device software from the viewLinc Server machine; but, you do need to make some configuration changes: • Reserved IPs: Remove the reservation from the DHCP scope for the original subnet and create a new reservation in the DHCP scope for the new subnet.
  • Page 110 This port must be opened before the device can be used with Vaisala software. This port may be blocked by network devices (such as routers, firewalls or layer 3 switches) or PC software (such as the Microsoft Windows Fire- wall, 3rd party firewalls, or security software suites).
  • Page 111 Ensure your device has been configured to use RealPort (see www.vaisala.com/veriteq for more). If this still doesn’t fix the problem, go to step 6. If the light on the cable is working correctly but you are...
  • Page 112 Amber (255, 204, 0) Byzantium (112, 41, 99) Bronze (205, 127, 50) Silver (192, 192, 192) Crimson (220, 20, 60) Emerald (80, 200, 120) Coral (255, 127, 80) DeepSkyblue (0, 191, 255) Ecru (205, 178, 128) 2011 Vaisala Canada Inc ©...
  • Page 113 Eggplant (97, 64, 81) Buff (240, 220, 130) For more help with any of these issues, contact Vaisala Canada at 1-866-861-3388 or vaisalasupport@veriteq.com. viewLinc 3.6 Administrator Guide...
  • Page 114 Appendix: FAQs & Troubleshooting 2011 Vaisala Canada Inc ©...
  • Page 115: Index

    Index Index Numerics pop-up notification troubleshooting 300 Series Transmitters email notifications adding email settings installing logger 35, 48 IP address comments in output quantities Configuration swapping disabling See also loggers email notifications Logger Calibration alarms accounts defined creating for users multiple notifications 36, 39 user options...
  • Page 116 Digi devices preconfigured installation of viewLinc with 9–13 viewing moving location of communication alarms RealPort driver installation adding comments to troubleshooting 96, 98 2011 Vaisala Canada Inc ©...
  • Page 117 Index disabling files communication alarms installed with viewLinc logger alarms Firefox threshold alarms versions supported discovering Vaisala Veriteq Loggers getting help vNet devices graphs drivers reading RealPort 8, 10 viewing USB cable hardware requirements editing help communication alarms technical support...
  • Page 118 81, 82, 83 editing properties permissions, user 64, 68 swapping pop-ups transfer schedules for alarms transfers ports troubleshooting HTTP Server Validation alarms preconfigured comments login screen printing logs, event. See event logs. event logs reports privileges, user 2011 Vaisala Canada Inc ©...
  • Page 119 Index installation of viewLinc with 11–13 services reactivating session expiry 14, 71 users setting reading alarm templates channel values color code graphs alarms in large channel view communication threshold values logger relay devices threshold replacing loggers browser settings reports 79–85 threshold alarms cloning user security and permissions...
  • Page 120 My Channels unit preferences files installed with channels installation 2, 6–13 units, temperature with Digi devices 9–13 upgrading from earlier version with serial ports 4, 11–13 2011 Vaisala Canada Inc ©...
  • Page 121 Index with USB 3, 10 with vNet devices logging in security options 14, 71 server requirements services supported transmitters turning off upgrading from earlier version vLog installation vNet devices discovering moving location of RealPort driver installation troubleshooting 96, 98 web relay devices Windows services xls files zones...
  • Page 122 Index 2011 Vaisala Canada Inc ©...

Table of Contents