Freecom FSG-3 User Manual
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Freecom FSG-3 User Manual

Storage gateway
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FREECOM FSG-3 STORAGE GATEWAY
FREECOM FSG-3 STORAGE GATEWAY
FREECOM FSG-3 STORAGE GATEWAY
FREECOM FSG-3 STORAGE GATEWAY
FREECOM FSG-3 STORAGE GATEWAY
FREECOM FSG-3 STORAGE GATEWAY
FREECOM FSG-3 STORAGE GATEWAY
FREECOM FSG-3 STORAGE GATEWAY
FREECOM FSG-3 STORAGE GATEWAY
Rev. 536

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  • Page 1 FREECOM FSG-3 STORAGE GATEWAY FREECOM FSG-3 STORAGE GATEWAY FREECOM FSG-3 STORAGE GATEWAY FREECOM FSG-3 STORAGE GATEWAY FREECOM FSG-3 STORAGE GATEWAY FREECOM FSG-3 STORAGE GATEWAY FREECOM FSG-3 STORAGE GATEWAY FREECOM FSG-3 STORAGE GATEWAY FREECOM FSG-3 STORAGE GATEWAY FREECOM FSG-3 STORAGE GATEWAY...
  • Page 2 This device was designed for home or office use. Warning! This device is equipment complying with EN55022 class B. Freecom Technologies is not liable for any damages that may occur from the use of a Freecom system. All rights reserved. We reserve the right to upgrade our products in keeping with technological advances.

  • Page 3: Table Of Contents

    Configuration options explained ... page 34 Chapter 7: Accessing the FSG-3 from Windows ... page 58 Chapter 8: Accessing FSG-3 Data from other OSes ... page 59 Chapter 9: Attaching external USB devices ... page 61 Chapter 10: Attaching external S-ATA devices ... page 65 Chapter 11: Troubleshooting ...

  • Page 4: General Information

    You can also contact Freecom support for more help. Freecom on the net The FSG-3 and other Freecom products including documentation, drivers, and other information can be found on a World Wide Web home page that you can access at the universal resource locator (URL) http://www.freecom.com. A connection to the Internet and a Web browser such as Internet Explorer or Firefox are required.
  • Page 5 Trademarks Freecom is a trademark of Freecom Technologies GmbH. Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation. Other brand and product names are registered trademarks or trademarks of...

  • Page 6: System Requirements

    System Requirements The following hardware and software requirements must be fulfilled to ensure trouble-free operation. Hardware Requirements In order to use the Freecom FSG-3, following components are needed: • Intel Pentium II 233MHz or higher • 64MB RAM or higher •...

  • Page 7: Precautionary Measures

    • Do not place liquids or drinks on the FSG-3. When liquids are spilled and get in contact with the electronics within the drive enclosure, it will damage the drive and will cause the drive to malfunction.

  • Page 8: Getting To Know Your Fsg-3

    Freecom FSG-3 Storage Gateway Chapter 1: Getting to know your FSG-3 This chapter describes the lights and mechanical layout of the FSG-3. 1.1 FSG-3 connectors, LEDs and buttons The FSG-3 Front panel The front panel consists of: 1. Power on 2.
  • Page 9 6. WAN port 7. LAN ports 1, 2 and 3 8. USB host port type A back 1 9. USB host port type A back 2 10. Kensington lock 1.2 Possible Connections with your FSG-3 Getting to know your FSG-3...
  • Page 10 Freecom FSG-3 Storage Gateway 1.3 LED configuration Booting Redboot: Linux boot: Linux finished booting: Power LED OFF / EL Ring ON 1.4 Front Panel LEDs Power LED (POWER) (Sync Button LED) Steady blue: System boot-up OK Ritmic or erratic Flashing blue: System is under boot-up...

  • Page 11: Back Panel Leds

    Getting to know your FSG-3 WLAN LED (For WLAN versions) Steady blue: Link is active OFF: Inactive 1.5 Back Panel LEDs Green LAN LED: (LAN 1,2,3) Steady green: Link is active Erratic flashing: Transmit or receive data OFF: No connection / error...

  • Page 12: Before You Begin

    PC, then TCP/IP is probably already installed as well. 2.2 Configuring Windows 98 SE, and Me to work with the FSG-3 To be able to use your network and your FSG-3, you will need to install TCP/IP manually and configure TCP/IP on each networked computer. Before starting, locate your Windows CD;...
  • Page 13 FSG-3. To use DHCP with the recommended default addresses, follow these steps: 1. Start the FSG-3 and wait for it to boot. The EL ring will be on when booting is finished. This can take up to 30 seconds. Connect all computers to the LAN ports of the FSG-3.
  • Page 14 2.3 Configuring Windows XP, NT or 2000 to work with the FSG-3 To be able to use your network and your FSG-3, you might need to install TCP/ IP manually and configure TCP/IP on each networked computer. Before starting, locate your Windows CD; you may need to insert it during the TCP/IP installation...
  • Page 15 IP address automatically" is selected. 7. Click OK and close all Network and Dialup Connections windows. 8. Make sure your computer is connected to the FSG-3 and verify the TCP/IP properties. (See below). If you are experiencing problems, you can restart your computer.
  • Page 16 Freecom FSG-3 Storage Gateway 2.4 MacOS 8.6 or 9.x Beginning with Macintosh Operating System 7, TCP/IP is already installed on the Macintosh. On each networked Macintosh, you will need to configure TCP/IP to use DHCP. 1. From the Apple menu, select Control Panels, then TCP/IP.
  • Page 17 ISP. You can then connect the WAN port of the FSG-3 directly to the modem. To install the FSG-3 you will need some information from your ISP. Please make sure you have this information on hand.
  • Page 18 3 takes the place of the single computer, and you need to configure it with the TCP/IP information that the single computer would normally use. When the FSG’s WAN port is connected to the modem, the FSG-3 appears to be a single computer to the ISP. The gateway then allows the computers on the local network to use a single user account to access the Internet through the broadband modem.
  • Page 19 If you were using your computer directly attached to your modem to access the internet, you may need to collect configuration information from your compu- ter so that you can use this information when you configure the FSG-3. If your ISP provided this information to you on paper or provides the configuration data dynamically, you do not require this information.

  • Page 20: Restarting The Network

    1. Turn off the FSG-3 if it was on, and then turn it on again and wait for the FSG- 3 to restart (This can take up to 30 seconds).

  • Page 21: How To Install

    1. Plug the FSG’s power cord into a power outlet. 2. Switch on DHCP on the PC, a DHCP server is automatically on on the FSG-3 3. Connect the included Ethernet Cable into the Ethernet port on the rear of FSG-3 into one of the LAN ports (1,2 or 3).

  • Page 22: Freecom Storage Gateway Assistant

    4.1 How to start the FSG Assistant Please insert the CD you found in the box of the FSG-3. It contains much valuable software including the FSG Assistant. Once inserted, the CD should start a menu automatically. If this is not the case, please run through the following steps: 1.
  • Page 23 After logging in as a user or the admin, an Explorer window will open showing all available folders on the FSG-3. When logging in as a user, only folders with permission for this user will be shown. The administrator has permissions for all...
  • Page 24 Freecom FSG-3 Storage Gateway 4.2.4 Add a new printer A USB printer connected to the FSG-3 will be configured on the PC connected to FSG-3. Attention: Each PC must be configured separately to get printer access! 4.2.5 Start recovery procedure This procedure can reset and repair an FSG-3 to factory default settings if you cannot access your FSG-3 anymore.
  • Page 25 4.2.6 Search again for available Freecom Storage Gateway devices Click here to search again for your FSG-3 if it was not detected. Make sure you have setup your network as described in the "Before you begin" chapter and make sure all the cables are properly attached.

  • Page 26: Configuration

    To configure the FSG-3, your computer needs to be connected directly to a LAN port of the FSG-3. DHCP must be enabled in the TCP/IP settings of the PC! For more information, you can read the "...

  • Page 27: First Steps

    5.2 First steps Even though you can start using the FSG-3 with no setup at all, you might want to configure some of the items of the FSG-3 to benefit from the full potential of the product. To start using the full potential of the FSG-3, several items will have to be configured.
  • Page 28 5.4.1 The FSG-3 WAN port connected to a router To first set up the FSG-3, your computer will have to be connected to a LAN port of the FSG-3. This can be changed in a later stage in the services / SMB section.
  • Page 29 5. To have HTTP and FTP access from outside to the FSG-3, you have to forward port 80 (HTTP) and port 21 (FTP) to the FSG-3 IP address. This is the fixed WAN IP address assigned in step 3 (e.g. 192.168.2.2).
  • Page 30 DynDNS options of your router. 5.4.2 The FSG-3 WAN port connected to a modem To use the internet through your FSG-3, you will need to setup the FSG-3 with the configuration information provided by your ISP. This information is de- scribed in detail in the "Getting on the internet"...
  • Page 31 The guest account is setup to be accessible by anyone. It has its own folder where it has all rights. If you are the only one working on the FSG-3, or you do not mind sharing your files with any other users of the FSG-3, you can use this account.
  • Page 32 LAN port. In the case you want to have more services available (such as FTP), or when you connect the FSG-3 to an existing router, or even to the internet, you will need to configure the services to be available. Remember, each service you turn on or open to the outside is a potential security risk.
  • Page 33 5.8 The full potential These are some of the most common examples of configuration options for the FSG-3, but there are many more. Take a look at the "Configuration options explained" chapter for all the options and the full potential of the FSG-3.

  • Page 34: Configuration Options Explained

    Freecom FSG-3 Storage Gateway Chapter 6: Configuration options explained 6.1 Information This is the information menu. Here you can find diagnostic and general information. 6.1.1 System Information Here you can find general system information, such as free disk space, processor...
  • Page 35 All attached devices show up in this dialog. Please press refresh if the dialog does not show a device you have just plugged in. Remark: For S-ATA devices to be recognized by the FSG-3, the FSG- 3 needs to be shut down when connecting the S-ATA device. After booting the FSG-3, the S-ATA device will then be recognized.
  • Page 36 Freecom FSG-3 Storage Gateway 6.1.4Network Information Both LAN and WAN (internet) Network information is found here for the FSG- 3. If you need the IP address of the FSG-3, please look for it here. WAN Port: Status Hardware Address IP Address...
  • Page 37 Configuration options explained 6.1.5 Log files If you encounter problems with you FSG-3, you can use the log file recording option to locate the issue. The FSG-3 offers several log files for different software components, e.g. Kernel, DSL Connection, DHCP Server etc.:...
  • Page 38 In this menu all hardware related software can be saved and restored. You can set the FSG-3 time here as well. It is possible to save and restore all user settings of the FSG-3. Please backup your user settings to a different storage location than the FSG-3 after installing the FSG-3.
  • Page 39 This menu lets you restore a previously saved configuration file. Use the browse button to select a previous backup of your configuration file. Then press the Restore button to start the restore. Do not switch off the FSG-3 during restoring. This can lead to corrupt configuration files.
  • Page 40 Freecom FSG-3 Storage Gateway 6.2.3 Reset Configuration Please press the Reset button if you want to restore the Factory Default configuration script. This will not alter the firmware version. You can select to remove all users. Attention: Removing all users also removes all their data! 6.2.4 Date &...
  • Page 41 Hard drives are devices that spin round creating noise and heat and using energy. If the FSG-3 is not used for a long time, it is more beneficial to spin down the hard drive. This uses less power and creates less noise and heat. It also prolongs the lifetime of the hard disk.
  • Page 42 6.2.8 Update Firmware Here you can update the firmware. New firmware usually fixes bugs and adds additional features to your FSG-3. Check on www.freecom.com if new firmware updates are available for the Freecom Storage Gateway. Freecom will release new and updated firmware on a regular basis. It is also possible to obtain the source code and create your own firmware.
  • Page 43 Attention: Do not permanently switch off the fan as this can lead to excessive heat which might cause damage to your device! 6.3 Services Every service of your FSG-3 has its own configuration page here. 6.3.1 DHCP Server The DHCP server is responsible for giving dynamic IP addresses to the computers on the LAN.
  • Page 44 Password Retype password The IP address of the DNS server the clients should query. This should be the FSG-3 IP address or an other DNS system. The range of IP addresses the DHCP server can use. The time between refreshing IP addresses given to DHCP clients.
  • Page 45 6.3.3 HTTP Server These settings adjust the web server. The web server used is a version of Apache. Options Description Open HTTP server to This allows the http server to be reached from IP addresses the outside whose source address is located somewhere on the internet (if enabled, it is recommended to use SSL encryption as well).
  • Page 46 The SSH server is a secure terminal client. It can be used to do advanced configuration. Please do not use it unless you need it. It is a security risk! All users with an account will be able to access the FSG-3. Options...
  • Page 47 Attention: Starting the SSH server is a security risk. Only do so if you trust the users! 6.3.6 Port Forwarding Port forwarding is a form of NAT (Network Address Translation). It allows certain ports from the internet to access certain PCs on the inside. The firewall can be circumvented this way.
  • Page 48 Freecom FSG-3 Storage Gateway 6.4 Security Here you can adjust the security settings of the FSG-3. To change the Adminis- trator password, user settings, group settings or folder settings, click the corresponding page. 6.4.1 Users The access control for all file retrieval systems (FTP, HTTP and SMB) is based on either group or user access rights.
  • Page 49 Adding a new user Options Description User name Place the login name here Password Please enter the user password here. The password is case-sensitive! That means "word" is something differ- ent from "Word" Retype password Please retype your password to be sure you typed it correct the first time 6.4.2 User Groups The access control for all file retrieval systems (FTP, HTTP and SMB) is based on...
  • Page 50 Freecom FSG-3 Storage Gateway Adding a new group Please write the group name here and select some users to populate the group. Folder rights can be given in the Folder dialogue. 6.4.3 Folders The access control for all file retrieval systems (FTP, HTTP and SMB) is based on either group or user access rights.
  • Page 51 This is the name of the workgroup where your FSG-3 is located. Router name Name of the FSG-3 in the LAN. This name can be used to access the web configuration (e.g. http://FSG) instead of using the IP address. This makes it easier for the user to access the web interface.
  • Page 52 Freecom FSG-3 Storage Gateway 6.5.2 WAN Connection Here you can setup your connection to the internet or different network. Options Run DHCP client Run DSL client Login Password Retype password Dial on demand Idle time (in seconds). Use this option if you have a time-limited internet...
  • Page 53 This is the MAC address your WAN port will be cloned to. Open SBM/CIFS on This will open SMB/CIFS for the WAN port. Only needs to WAN port be enabled when the FSG-3 is used behind a router. Configuration options explained...
  • Page 54 Freecom FSG-3 Storage Gateway 6.5.4 Virtual Private Networks The listed VPN connections are shown with Name, Status, Action, Remote Host and Remote Net. • If you want to add a permanent new connection, please press Add Connec- tion. • If you want to see and edit the properties of an existing connection, select the connection and press Properties.
  • Page 55 Remote Host IP* This is the IP address of the remote host you wish to reach. If you which to allow any IP (Road Warrior) type enter: 0.0.0.0. Remote Network* This is the remote network you wish to reach. Example: 192.168.20.0/24 ESP encryption ESP encryption options...
  • Page 56 This may take several seconds. 6.6.2 Reboot If you are experiencing problems with the FSG-3, it can be helpful to reboot the FSG-3. Attention: Please make a backup of your configuration file first!
  • Page 57 6.6.3 Logout If you wish to leave the configuration menu, please press logout. Attention: Always press logout if you are working on a computer used by other persons than you as well. Also close your browser and empty the browser cache. Configuration options explained...

  • Page 58: Accessing The Fsg-3 From Windows

    Accessing data is performed using the following steps: 1. Press the ‘Start’ menu, select the ‘Run...’ option. When the ‘Run’ dialog opens, type \\FSG_Name (where FSG_Name is name of the FSG-3 set in the LAN section of the Connection menu of the configuration). Press the ‘OK’...
  • Page 59 Accessing the FSG-3 from Mac OS X Chapter 8: Accessing FSG-3 Data from Mac OS X Mac OS X v10.3.x and higher In the Menu bar, select "Go" -> "Connect to Server". The FSG-3 address is smb://192.168.1.1 You can also type smb://FSG_NAME (Factory default is smb://FSG).
  • Page 60 In the next window your authentication is required. When logging in as administrator, you have access to all folders on the FSG-3. After clicking on OK, the FSG-3 will be mounted and an icon will be shown on your desktop.

  • Page 61: Attaching External Usb Devices

    Devices heading: 9.2 USB Mass storage installation To add additional storage to the FSG-3, please plug a USB mass storage device (either flash disk (by using a card reader), hard disk or optical drive) to one of the USB host ports.
  • Page 62 9.3 USB Printer Installation To install a USB printer please connect the printer to one of the USB host ports on the FSG-3. Make sure the FSG-3 is turned on! Turn the printer on afterwards. 1. Connect a USB printer to the FSG-3.
  • Page 63 8. The "Add port" window opens. Use the following settings: Printer name or IP address: or IP address of the FSG-3 Port Name: Click on "Next". 9. Additional port information is now required. Select "Device Type: Standard (Generic Network Card)" and click on "Next". In the next screen a summary of your settings is displayed.
  • Page 64 Disk" and have the driver disk or CD for your printer ready. 9.3.1 Clear Printer Job Queue If the printer queue on the FSG-3 becomes corrupt, the print queue should be cleared. All submitted print jobs will need to be re-sent to the printer.

  • Page 65: Attaching External S-Ata Devices

    FSG-3 eS-ATA port. Make sure the eS-ATA device is powered on and turn the FSG-3 back on. The storage on the eS-ATA device should show up as a shared folder. This shared folder can be reached via FTP, HTML and SMB (Windows file sharing).

  • Page 66: Troubleshooting

    The Ethernet Cable is not damaged, to verify this try using another Ethernet Cable. After you turn on the power of the FSG-3, the following sequence of events should occur: 1. When power is first applied, verify that the Power LED is on.
  • Page 67 Test the Ethernet cable by using a different cable. • Make sure your PC’s IP address is on the same subnet as the FSG-3. If you are using the recommended addressing scheme, your PC’s address should be in the range of 192.168.1.2 to 192.168.1.254. Refer to "Verifying TCP/IP Prop- erties (Windows)"...
  • Page 68 Obtaining a WAN IP Address If your FSG-3 is unable to access the internet, and your WAN LED is off or blinking blue, you should determine whether the FSG-3 is able to obtain a WAN IP address from the ISP. Unless you have been assigned a static IP address, your FSG-3 must request an IP address from the ISP.
  • Page 69 You can verify the DNS address of your computer as described in "Verifying TCP/ IP Properties". If you are using the default, it should be the same as your gateway address, which is your FSG-3. You can check what DNS names your FSG-3 is using in the Information menu.
  • Page 70 Freecom FSG-3 Storage Gateway Testing the LAN Path to Your Gateway You can ping the FSG-3 from your PC to verify that the LAN path to your FSG-3 is set up correctly. To ping the FSG-3 from a PC running Windows 98 SE or later: 1.
  • Page 71 The log menu in the information section displays the current date and time of day. The FSG-3 has a battery powered real time clock that you initially tell the date and time. Each entry in the log files is stamped with the date and time of day.
  • Page 72 Freecom FSG-3 Storage Gateway • Time is off by one hour Cause: The FSG-3 does not automatically sense Daylight Savings Time. Please change the time in the Hardware / Date&Time section. Persistent problems If problems still persist and you have read and tried all the answers in this manual, please try the website www.freecom.com or www.openfsg.com for...

  • Page 73: Appendix

    Appendix CE, FCC and other certification EN 55 022 Declaration of Conformance. This is to certify that the Freecom Storage Gateway is shielded against the generation of radio interference in accordance with the application of Council Directive 89/336/EEC, Article 4a. Conformity is declared by the application of EN 55 022 Class B (CISPR 22).
  • Page 74 Freecom FSG-3 Storage Gateway Certificate of the Manufacturer/Importer It is hereby certified that the Freecom Storage Gateway has been suppressed in accordance with the conditions set out in the BMPT-AmtsblVfg 243/1991 and Vfg 46/1992. The operation of some equipment (for example, test transmitters) in accordance with the regulations may, however, be subject to certain restrictions.
  • Page 75 Appendix Networks and Routing Basics This chapter provides an overview of IP networks, routing, and firewalls. This is by no means a complete overview! If you are looking for more information, you can use your favorite search engine to find information on the internet about the internet.
  • Page 76 Freecom FSG-3 Storage Gateway Domain Name Server Since this computer address is not very easy to read, there is a second system on the internet called DNS (Domain Name System) which translates human read- able names such as "www.sharemydisk.com" to computer readable names such as "82.161.11.206".
  • Page 77 Appendix Class E Class E addresses are for experimental use. For each unique value of the network portion of the address, the base address of the range (host address of all zeros) is known as the network address and is not usually assigned to a host.
  • Page 78 Freecom FSG-3 Storage Gateway Subnet Addressing You can see that even with a Class C address, there are a large number of hosts per network. It would be a very inefficient use of the amount of IP addresses to supply every LAN with so many IP addresses. A smaller office LANs does not have that many devices.
  • Page 79 172.16.0.0 - 172.31.255.255 192.168.0.0 - 192.168.255.255 We recommend that you choose your private network number from this range. The DHCP server of the FSG-3 is preconfigured to automatically assign private addresses. For more information about address assignment, refer to RFC 1597, Address Allocation for Private Internets, and RFC 1466, Guidelines for Management of IP Address Space.
  • Page 80 Optimal usage of IP addresses is guaranteed. Your FSG-3 gives its internal addresses to your computers in the same way. For the DNS (Domain Name System) it is difficult to translate your domain name "www.yourname.sharemydisk.com"...
  • Page 81 Appendix Network Address Translation When you visit a website via your computer, your router, or more specifically your NAT, remembers which computer on the internal network asked for the information. When the information (in this case the website you asked for) comes back, the router knows which computer on the internal network to send the information to.
  • Page 82 PCs. The sent and receive wires are switched from beginning to end in the crossover cables. Some Ethernet switch products, such as the FSG-3, are able to sense the polarity of a connection and automatically adapt to the proper cabling type.

  • Page 83: Technical Specifications

    Technical specifications Technical specifications LAN/WAN Standards Transmission Types Access Media Media Interface USB Standard USB Connector Data Transmission Speed USB Max: eSATA: AC adapter Power Consumption: Dimensions Weight Operating Temperature: Technical specifications IEEE 802.3u 100BASE-TX; IEEE 802.3 10BASE-T 100Mbps/10Mbps; 100BASE-TX 4B/5B, MLT-3;10BASE-T, Manchester Coding CSMA/CD RJ-45 USB 2.0, e-SATA...
  • Page 84 WARRANTY (valid in Europe/Turkey only): We thank you for purchasing this Freecom product and hope you will enjoy using it. In order to avoid unnecessary inconvenience on your part, we suggest reading the quick install guide, instruction manual and any additional electronic and or printed manuals. When problems occur we have a database with Frequently Asked Questions (FAQ) on our Freecom website (www.freecom.com), please check this site before you contact the helpdesk.

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