System > Maintenance - Vivotek FE8172V User Manual

VIVOTEK
System > Maintenance
This chapter explains how to restore the Network Camera to factory default, upgrade firmware
version, etc.
General settings > Upgrade firmware
This feature allows you to upgrade the firmware of your Network Camera. It takes a few minutes to
complete the process.
Note: Do not power off the Network Camera during the upgrade!
Follow the steps below to upgrade the firmware:
1. Download the latest firmware file from the VIVOTEK website. The file is in .pkg file format.
2. Click Browse... and specify the firmware file.
3. Click Upgrade. The Network Camera starts to upgrade and will reboot automatically when the upgrade
completes.
If the upgrade is successful, you will see "Reboot system now!! This connection will close". After that, re-
access the Network Camera.
The following message is displayed when the upgrade has succeeded.
The following message is displayed when you have
selected an incorrect firmware file.
Tips:
If a firmware upgrade is accidentally disrupted, say, by a power outage, you still have a last resort
method to restore normal operation. See the following for how to bring the camera back to work:
Applicable scenario:
(a) Power disconnected during FW upgrade.
(b) Unknown reason causing abnormal LED status, and a Restore cannot recover normal working
condition.
You can use the following method to activate the camera with its backup firmware.
(a) Press and hold down the reset button for at least one minute.
(b) Power on the camera until the Red LED blinks rapidly.
(c) After boot up, the firmware should return to the previous version before the camera hanged. (The
procedure should take 5 to 10 minutes, longer than the normal boot-up process.) When this
process is completed, the LED status will return to normal.
46 - User's Manual
Reboot system now!!
This connection will close.
Starting firmware upgrade...
Do not power down the server during the upgrade.
The server will restart automatically after the upgrade is
completed.
This will take about 1 - 5 minutes.
Wrong PKG file format
Unpack fail