1. Manuals
  2. Brands
  3. Socket Manuals
  4. Cell Phone Accessories
  5. Go Wi-Fi! Series
  6. User manual

Socket Go Wi-Fi! Series User Manual

Hide thumbs
Table of Contents

Advertisement

Quick Links

®
Socket
Wi-Fi
For Windows Mobile
• Hardware: Go Wi-Fi!™
Versions E300, E500, P300, P300x, P500, and P500x
• Software: Wi-Fi Companion
User's Guide
®
Products

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the Go Wi-Fi! Series and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for Socket Go Wi-Fi! Series

Summary of Contents for Socket Go Wi-Fi! Series

  • Page 1 ® ® Socket Wi-Fi Products For Windows Mobile • Hardware: Go Wi-Fi!™ Versions E300, E500, P300, P300x, P500, and P500x • Software: Wi-Fi Companion User’s Guide...

  • Page 2: Copyright Notice

    Socket Communications, Inc. DBA Socket Mobile, Inc. Wi-Fi Companion and Go Wi-Fi! are trademarks of Socket Communications, Inc. DBA Socket Mobile, Inc. Wi-Fi is a registered trademark of the Wi-Fi Alliance. All other brand and product names are trademarks of their respective holders.

  • Page 3: Table Of Contents

    Table of Contents Copyright Notice 1 | Introduction Socket Go Wi-Fi! Socket Wi-Fi Companion System Requirements Product Registration Useful Links 2 | Software Installation Software Installation Software Registration — Built-in WLAN Radios only 3 | Open or WEP-Enabled Networks STEP 1: Insert Go Wi-Fi! or Turn on Built-in WLAN Radio...
  • Page 4 E | Technical Support Limited Warranty Limited Software Warranty Regulatory Compliance for Go Wi-Fi!

  • Page 5: Introduction

    1 | Introduction Socket Wi-Fi products for Windows Mobile are the perfect tools to connect to enterprise and public Wi-Fi systems, so you can access email, the Internet, and corporate servers from your favorite Pocket PC. Socket Go Wi-Fi! Available in both Secure Digital (SD) and CompactFlash...

  • Page 6: System Requirements

    Minimum device requirements for Wi-Fi Companion software: • Pocket PC running Windows Mobile 2003, 2003SE or 5.0 • Socket Go Wi-Fi! card or WLAN radio built into Pocket PC • Software installation via ActiveSync requires ActiveSync 4.0 or greater. Alternatively, advanced users can install a CAB file.

  • Page 7: Useful Links

    Useful Links • Software updates: www.socketmobile.com/support/support_wlan.asp • Device compatibility database: www.socketmobile.com/matrix • For a list of Wi-Fi hotspots and service providers in your area, visit and click on the Public www.socketmobile.com/product/wlan.asp HotSpots info link. Go Wi-Fi! Status Indicator LEDs E300/P300 Link LED LED Behavior Meaning Radio disabled/cannot transmit.

  • Page 8: Software Installation

    Pocket PC, you will need to register the software after you install it to activate a full version of the software. • If you are using Socket Go Wi-Fi!, you will need to install two software components: the card drivers and Wi-Fi Companion. No software...
  • Page 9 Remember where you save the software. 5. If you plan to use Socket Go Wi-Fi!, you must install the card drivers first, then install Wi-Fi Companion. In the CD contents, click on the correct DriverSetup.exe file for your version of Socket Go Wi-Fi!
  • Page 10 6. The InstallShield Wizard will begin. Follow the wizard to install the software. 7. If you plan to use Socket Go Wi-Fi!, after installing the card drivers, install Wi-Fi Companion. Return to the CD contents and click on WIFISoftwareSetup.exe. Follow the wizard to install the software.

  • Page 11: Software Registration - Built-In Wlan Radios Only

    Software Registration — Built-in WLAN Radios only 1. To register the software, access Socket’s Wi-Fi Companion Software Registration Wizard at www.socketmobile.com/wfc. 2. In the first screen, enter the CD Serial Key printed on a sticker inside the CD case. 3. As directed in the next screen, check your Pocket PC’s owner name.
  • Page 12 7. Start Wi-Fi Companion. Either turn on the WLAN radio of your Pocket PC to automatically launch the program, or tap Start | Programs | Wi-Fi Companion. 8. Tap on the Socket status icon at the top of your screen to view the main screen of Wi-Fi Companion. Socket status icon,...
  • Page 13 9. In the main screen of Wi-Fi Companion, tap About at the bottom of the screen. 10. At the bottom of the About screen, tap Register. 11. In the Product Registration screen, enter the code you received by email. Tap ok. CHAPTER 2: SOFTWARE INSTALLATION...

  • Page 14: Open Or Wep-Enabled Networks

    3 | Open or WEP-Enabled Networks This section covers how to use Socket Wi-Fi Companion to find, configure and connect your Pocket PC to a WLAN running an open system or WEP encryption. Before you begin the instructions in this chapter, make sure you have installed the software, as described in Chapter 2.

  • Page 15: Step 1: Insert Go Wi-Fi! Or Turn On Built-In Wlan Radio

    STEP 1: Insert Go Wi-Fi! or Turn on Built-in WLAN Radio If using Socket Go Wi-Fi!, insert the card into the card slot of your Pocket PC. Make sure the card is positioned correctly in the slot. In most cases, it should be right-side up.

  • Page 16: Step 2: Start Wi-Fi Companion

    1. After you insert the WLAN card or turn on the WLAN radio of your Pocket PC, Wi-Fi Companion will automatically launch, indicated by the Socket status icon at the top of the screen. Tap on the icon. The icon varies depending on your connection status.

  • Page 17: Step 3: Find And Connect To A Wlan

    STEP 3: Find and Connect to a WLAN 1. In the main screen of Wi-Fi Companion, tap on the large tower icon, or tap Tools | Wi-Fi Finder. 2. Wi-Fi Finder will list WLANs detected in range. Tap on any WLAN in the list to view additional properties.
  • Page 18 To connect to a WLAN with a profile, tap and hold your stylus on the WLAN in the list. In the pop-up menu, tap Connect. 5. If your WLAN does not have a profile (no folder icon), tap and hold your stylus on the WLAN in the list, then tap Get connected to create a profile for the selected SSID.
  • Page 19 If your device shows two tabs, enter the following settings: Authentication tab: Uncheck all boxes. Tap ok. WEP-Enabled Networks Make sure your WEP key has the correct length. For 40/64-bit WEP, the key length is 10 hexadecimal or 5 ASCII characters. For 128-bit WEP, the key length is 26 hexadecimal or 13 ASCII characters.

  • Page 20: Step 4: Connect Automatically To Your Network

    STEP 4: Connect Automatically to Your Network 1. After you enter the settings and tap ok, your device will automatically try to connect. You may see the Socket status icon at the top of your screen change from “networks available” to “networks out of range but configured.”...
  • Page 21 Main Screen of Wi-Fi Companion The screen content varies depending on your connection status. Socket status icon. Tap to access this screen from outside the utility. Your device properties. • Device name • IP address Internet ready. • Packets sent and...

  • Page 22: Wpa Or 802.1X Networks

    4 | WPA or 802.1x Networks This section covers how to use Socket Wi-Fi Companion to configure and connect your Pocket PC to a WLAN running WPA or 802.1x with PEAP or EAP-TLS authentication. Before you begin the instructions in this chapter, be sure to install the software, as described in Chapter 2.

  • Page 23: Step 1: Prepare Network Information

    STEP 1: Prepare Network Information Verify Device and Network Compatibility Some Pocket PCs can only connect to certain types of WPA and 802.1x networks. Check with your Pocket PC manufacturer. Your Pocket PC may only be able to connect to WPA and 802.1x networks that satisfy requirements such •...

  • Page 24: Step 2: Install Authentication Certificate(S)

    The root certificate must come from a Trusted Root Authority (not an intermediary authority). 2. If Socket Go Wi-Fi! is inserted into your Pocket PC, remove it. 3. Make an active connection between your Pocket PC and host PC. Use ActiveSync and a serial/USB cable or cradle.
  • Page 25 Install a Personal Certificate 1. To install a personal certificate, start Wi-Fi Companion. Tap Start | Programs | Wi-Fi Companion. 2. In the main screen of Wi-Fi Companion, tap on the keys icon if present. Alternatively, you can tap Tools | Certificates | Enroll. 3.

  • Page 26: Step 3: Insert Go Wi-Fi! Or Turn On Wlan Radio

    STEP 3: Insert Go Wi-Fi! or Turn on WLAN Radio If using Socket Go Wi-Fi!, insert the card into the slot of your Pocket PC. Make sure the card is positioned correctly in the slot. In most cases, it should be right-side up. Do not use excessive force, or damage may occur.

  • Page 27: Step 4: Start Wi-Fi Companion

    1. After you insert the WLAN card or turn on the WLAN radio of your Pocket PC, Wi-Fi Companion will automatically launch, indicated by the Socket status icon at the top of the screen. Tap on the icon. The icon varies depending on your connection status.

  • Page 28: Step 5: Find A Wlan And Create A Profile

    STEP 5: Find a WLAN and Create a Profile 1. In the main screen of Wi-Fi Companion, tap on the tower icon, or tap Tools | Wi-Fi Finder. 2. Wi-Fi Finder will list WLANs detected in range. Tap on any WLAN in the list to view additional properties.
  • Page 29 4. If your WLAN has a profile (indicated by a folder icon), Wi-Fi Companion may have already connected to it, indicated by a tower icon with a green burst on top. To connect to a WLAN with a profile, tap and hold your stylus on the WLAN in the list.
  • Page 30 2. Follow the appropriate instructions for your type of network to enter the necessary security settings. WPA Networks Network Key tab • Authentication: Select the correct WPA type, either WPA or WPA-PSK. If using WPA-PSK, also enter the Network key. The key length must be either 64 hex or 8-63 ASCII characters.
  • Page 31 802.1x Networks Depending on your Pocket PC 2003 version, your device may show two or three tabs at the bottom of the screen. If your device shows three tabs, enter the following settings: Network Key tab • Authentication: Select Open. •...
  • Page 32 1. After you enter the necessary security settings and tap ok, your device will automatically try to connect. You may see the Socket status icon at the top of your screen change from “networks available” to “networks out of range but configured.”...
  • Page 33 Main Screen of Wi-Fi Companion The screen content varies depending on your connection status. Socket status icon. Tap to access this screen from outside the utility. Your device properties. • Device name • IP address Internet ready. • Packets sent and...

  • Page 34: Wi-Fi Companion

    5 | Wi-Fi Companion This chapter explains how to use the different features of Socket Wi-Fi Companion software. The utility allows you to do the following: • Turn wireless radio on/off • View IP addresses • Find networks • Enable power save •...

  • Page 35: Turn Wireless Radio On/Off

    Turn Wireless Radio On/Off You may want to turn off the radio to save power or if you are entering an area with radio restrictions (e.g., on an airplane). Go Wi-Fi! P300, P300x, P500, P500x 1. In the main screen of Wi-Fi Companion, tap and hold your stylus on the device icon.

  • Page 36: View Ip Addresses

    WLAN network. 1. Whenever your device has connected to a WLAN, the main screen of Socket Wi-Fi Companion will display the device’s IP address, labeled as either “DHCP” or “static.” To view more comprehensive IP address information, do either of the following: •...

  • Page 37: Find Networks

    Find Networks 1. In the Wi-Fi Companion main screen, tap on the signal tower icon. Alternatively, tap Tools | Wi-Fi Finder. 2. The WLAN card will begin searching for networks in range. 3. After the search, a list of discovered networks will be displayed. Tap to filter the Tap to sort the list.
  • Page 38 4. If desired, you can perform a variety of functions in the Show Networks screen: • To begin another search for networks in range, tap Refresh. • To configure network profiles, tap on a WLAN in the list. In the pop-up menu, tap Get Connected if no profile exists yet, or tap Edit Profile if a profile has already been saved for the WLAN .

  • Page 39: Enable Power Save

    Enable Power Save Socket Wi-Fi Companion offers both automatic and manual power management for the WLAN card. 1. In the main screen of Wi-Fi Companion, tap Tools | Power save. 2. The Power Save screen will appear. If desired, check the box Manage the radio power automatically for automatic power management.

  • Page 40: Install Personal Certificate For Eap-Tls

    Install Personal Certificate for EAP-TLS Socket Wi-Fi Companion a quick link to the Cert Enroll utility, which helps you install a personal certificate, required to connect to 802.1x networks running EAP-TLS authentication. 1. In the main screen of Wi-Fi Companion, tap Tools | Certificates | Enroll.

  • Page 41: Manage Certificates

    WPA, AES, and 802.1x networks. Socket Wi-Fi Companion provides quick links to Microsoft’s certificate management utility. 1. In the main screen of Socket Wi-Fi Companion, you can quickly access the Microsoft certificate management utility by either of two methods: •...

  • Page 42: Ping

    Ping Use Ping to perform an ICMP ping to another address on the network. Ping is useful as a diagnostic tool to establish Layer 3 connectivity to another network node. In the continuous ping mode, it can also be used as a site survey tool to determine the edge of WLAN range or to look for spots with no coverage (dead spots).
  • Page 43 4. The main Ping screen will reappear. Tap Start. 5. The ping test will begin. For each successful ping, the Roundtrip Time (RTT) will be shown. A line graph will display the series of RTTs for the last 24 pings. If a ping is not successful within 2 seconds, a timeout will be displayed.

  • Page 44: Trace Route

    Trace Route The Trace Route tool traces a packet from the Pocket PC to an Internet host, showing each hop and how long it takes to reach the destination. This allows the user to figure out where the longest delays are occurring if performance appears slow.
  • Page 45 5. The Trace Route test will begin. For each successful hop, the hop time, host name and IP address are shown. Tap Stop to stop the trace at any time, or let the trace run until it is complete. 6. When the trace is complete, the Statistics dialog box will report the best hop, worst hop, average hop, and number of timeouts.

  • Page 46: View Rates

    View Rates Note: You can only view statistical rate information if the WLAN card is actively connected to a WLAN network. 1. Whenever your device has connected to a WLAN, the main screen of Wi-Fi Companion will display the connection’s data rate. To view more comprehensive data rate information, do either of the following: •...

  • Page 47: View Graphs

    View Graphs You can only view the statistical graphs if the WLAN card is actively connected to a WLAN network. 1. In the main screen of Wi-Fi Companion, tap Statistics | Graphs. 2. The Graphs screen will appear, displaying scrolling line graphs of the signal quality, rate, and sent and received data rates.

  • Page 48: View Tables

    View Tables You can only view the statistical tables if the WLAN card is actively connected to a WLAN network. 1. In the main screen of Wi-Fi Companion, tap Statistics | Tables. 2. The Tables screen will appear, displaying a table of comprehensive information about the current connection.

  • Page 49: View Help Files

    View Help Files There are two ways to access Help files for Socket Wi-Fi Companion. • To view a list of all the Help files, make sure Socket Wi-Fi Companion is running and tap Start | Help. • To view a Help file for the screen of Socket Wi-Fi Companion that is currently open, tap on the Help button .

  • Page 50: A | Specifications

    • Pocket PC running Windows Mobile 2003/2003SE with SDIO slot and SDIO Now! software from BSQUARE in ROM • For information about support for MontaVista Linux and Real-Time Operating Systems (RTOS), please submit an online inquiry to Socket Development Services at www.socketmobile.com/contact/note_contact.asp?EmailID=4&Status=Sal es&Product=WiFi...
  • Page 51 Security Encryption/Authentication Hardware Support: 40/64-bit and 128-bit WEP data encryption 802.1x with EAP-TLS or PEAP Wi-Fi Protected Access (WPA), WPA with Pre-Shared Key (WPA-PSK) Software Included: Socket WLAN CD Hardware Warranty: Three years Certification/Compliance: FCC: Part 15, subpart C Industry Canada RSS210 Europe: CE Mark, R&TTE Directive...
  • Page 52 Go Wi-Fi! E500 (802.11b CF card) Physical Characteristics: CF Type I Size: 56.6 x 42.8 x 3.3 mm Total Weight: 13.6 g Operating Temperature: 32 to 158 °F (0 to 70 °C) Storage Temperature: +5 to 185 °F (-15 to +85 °C) Power Consumption (3.3 V Supply): Idle (listening): <20 mA Transmission: 265 mA...
  • Page 53 Certification/Compliance: FCC: Part 15, subpart C ETS 300 328 ETS 300 826 TX Maximum Radiated EIRP: U.S.: FCC Part 15.247 Europe: ETS 300 328 Canada: IC RSS210 TX Out-of-Band Emissions: U.S.: FCC Part 15.247, 15.205, 15.209 Europe: ETS 300 328 APPENDIX A: SPECIFICATIONS | 53...
  • Page 54 • Pocket PC running Windows Mobile 2003/2003SE with SDIO slot and SDIO Now! software from BSQUARE in ROM • For information about support for MontaVista Linux and Real-Time Operating Systems (RTOS), please submit an online inquiry to Socket Development Services at www.socketmobile.com/contact/note_contact.asp?EmailID=4&Status=Sal es&Product=WiFi...
  • Page 55 40/64-bit and 128-bit WEP data encryption 802.1x with EAP-TLS or PEAP Wi-Fi Protected Access (WPA), WPA with Pre-Shared Key (WPA-PSK) AES, WPA2 Software Included: Socket WLAN CD Hardware Warranty: Three years Certification/Compliance: FCC: Part 15, Subpart C Industry Canada RSS210...
  • Page 56 Go Wi-Fi! P500/P500x (802.11b/g CF card) Physical Characteristics: CF Type I Size: 56.1 x 42.8 x 3.3 mm) Total Weight: 13.6 g Operating Temperature: 32 to 158 °F (0 to 70 °C) Storage Temperature: +5 to 185 °F (-20 to +85 °C) Power Consumption (3.3 V Supply): Idle: <20 mA (estimated) Transmission: 265 mA (peak)
  • Page 57 Windows Mobile 2003, 2003SE and 5.0 For information about support for MontaVista Linux, Real Time Operating Systems (RTOS), Linux 2.4/2.6, uITRON or ThreadX, please submit an online inquiry to Socket Development Services at: www.socketmobile.com/contact/note_contact.asp?EmailID=4&Status=Sale s&Product=WiFi Software Compatibility: Windows COM port...

  • Page 58: B | Safety And Usage Tips

    Appendix B Safety and Usage Tips Please observe these Safety and Usage Tips while using Socket Go Wi-Fi! Product Care • Do not expose this product to liquid, moisture or extreme humidity. • Do not expose this product to extreme high or low temperatures.
  • Page 59 Radio Frequency Exposure Your Go Wi-Fi! is a radio transmitter and receiver. When in operation, it communicates with 802.11b-equipped devices by receiving and transmitting radio frequency (RF) magnetic fields in the frequency range 2.4 to 2.5 GHz. The maximum output power of the radio transmitter is less than 75 mW.

  • Page 60: C | Network Information

    Appendix C Network Information Consult with your network administrator, or have them complete this form. 1. What is the network’s wireless network name, known as SSID? Note: The name is case-sensitive, maximum length 32 characters. 2. What type of security does your WLAN use? Check one of the boxes A- F below.
  • Page 61 [E-F] 802.1x Authentication only IMPORTANT! Get the required authentication certificate(s) from your network administrator! Specify the following 802.1x settings: WEP key: The WEP key is provided automatically I must enter the WEP key and key index WEP Key: _______________________ Key index: 1, 2, 3 or 4 Authentication: EAP-TLS May appear as “Smart Card or...

  • Page 62: D | Troubleshooting

    POSSIBLE REASONS SOLUTION The card driver was not installed Install the software properly. or installed incorrectly. SYMPTOM: The Socket status icon doesn’t appear after I insert the card into my Pocket PC. POSSIBLE REASONS SOLUTION Your mobile computer may be Remove the WLAN Card.

  • Page 63: E | Technical Support

    For Wi-Fi Companion, you can also tap the Help button information about the open screen. If you need further assistance with Wi-Fi Companion or the Go Wi-Fi! card, Socket has two technical support resources to help you. Please note that support is available only in English. Socket On-Line Support Socket On-Line Support (SOS) is an interactive technical support program and is the best place to start for technical support.
  • Page 64 802.1x only: If you have trouble connecting to an 802.1x network, ask your network administrator for the event log and access point log, if supported. Send the log(s) to Socket technical support with your request for help.. 64 | APPENDIX E: TECHNICAL SUPPORT...

  • Page 65: Limited Warranty

    Incompatibility is not a defect covered by Socket’s warranty. During the warranty period, Socket will, at its option, repair or replace the defective product at no charge when furnished with proof of retail purchase, provided that you deliver the product to Socket or to an authorized Socket Service Center.

  • Page 66: Limited Software Warranty

    90 days from the date of delivery of the SOFTWARE. CUSTOMER REMEDIES. SOCKET’S entire liability and your exclusive remedy shall be, at SOCKET’S option, either (a) return of the price paid or (b) replacement of the SOFTWARE which does not meet SOCKET’S Limited Warranty and which is returned to SOCKET with a copy of your receipt.

  • Page 67: Regulatory Compliance For Go Wi-Fi

    Regulatory Compliance for Go Wi-Fi! Socket Go Wi-Fi! is designed to be compliant with the rules and regulations in locations where they are sold and will be labeled as required. This product is type approved users are not required to obtain license or authorization before using.
  • Page 68 Antenna Co-location Instructions The antenna(s) used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. End-users and installers must be provided with installation instructions and transmitter operating conditions for satisfying RF exposure compliance. Radio Frequency Interference Requirements –...
  • Page 69 standard for radio equipment and services; Part 17: Specific conditions for 2,4 GHz wideband transmission systems and 5 GHz high performance RLAN equipment • EN 301 489-17 v1.11 (2000-09) Specified Conditions for Wideband Data and HIPERLAN Equipment • EN61000-4-2: 1995 – Electrostatic Discharge •...
  • Page 70 © Socket Communications, Inc. 2/2007 Printed in U.S.A.

This manual is also suitable for:

Go wi-fi! e300Go wi-fi! e500Go wi-fi! p300Go wi-fi! p300xGo wi-fi! p500Go wi-fi! p500x

Table of Contents