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Socket Go Wi-Fi! E500 User Manual

Socket pocket pc user's guide e300, e500
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Socket Wi-Fi
For Windows Mobile
• Hardware: Go Wi-Fi!™ versions E300 and E500
• Software: Wi-Fi
User's Guide
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Products
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Companion

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Summary of Contents for Socket Go Wi-Fi! E500

  • Page 1 ® Socket Wi-Fi Products For Windows Mobile • Hardware: Go Wi-Fi!™ versions E300 and E500 • Software: Wi-Fi ® Companion User’s Guide...

  • Page 2: Copyright Notice

    7/2005 Copyright Notice Copyright © 2005 Socket Communications, Inc. All rights reserved. Socket, the Socket logo and Battery Friendly are registered trademarks of Socket Communications, Inc. Wi-Fi Companion and Go Wi-Fi! are trademarks of Socket Communications, Inc. Wi-Fi is a trademark of the Wi- Fi Alliance.

  • Page 3: Table Of Contents

    1 | Introduction Socket Go Wi-Fi! ® Socket Wi-Fi Companion System Requirements — Go Wi-Fi! Product Registration Useful Links 2 | Open or WEP-Enabled Networks STEP 1: Install the Software STEP 2: Insert Go Wi-Fi! or Turn on WLAN Radio STEP 3: Start Wi-Fi Companion STEP 4: Find and Connect to a WLAN STEP 5: Connect Automatically to Your Network...
  • Page 4 Limited Warranty Limited Software Warranty Regulatory Compliance — Go Wi-Fi!

  • Page 5: Introduction

    Companion Socket Wi-Fi Companion is an intuitive and graphical utility for Pocket PC 2003/2003SE devices with either the Socket Go Wi-Fi! E300/E500 or a built-in WLAN radio. The software enables you to find WLANs in range and view their properties in detail, and connect whenever your favorite networks are available.

  • Page 6: System Requirements - Go Wi-Fi

    • For a device compatibility database: • For a list of Wi-Fi hotspots and service providers in your area, visit www.socketcom.com/product/wlan.asp • Go Wi-Fi! E300/E500: The MAC address is printed on a label on the back of the card. developers@socketcom.com www.socketcom.com/matrix...

  • Page 7: Open Or Wep-Enabled Networks

    2 | Open or WEP-Enabled Networks This section covers how to use Socket Wi-Fi Companion to find, configure and connect your Pocket PC to a WLAN running an open system or WEP encryption. For help using the software, tap Start | Help. Connection Summary STEP 1: Install the software.

  • Page 8: Step 1: Install The Software

    STEP 1: Install the Software 1. Go Wi-Fi! E300/E500: If you previously installed an older version of Socket WLAN card drivers on your Pocket PC, you must completely remove the old drivers by doing the following: • Make sure the WLAN card is not in the Pocket PC.
  • Page 9 5. The InstallShield Wizard will begin. Read the information in the first screen, then click Next>. 6. In the next two screens, read the software license agreement and choose a file location for the software. 7. In the Select Items to Install screen, Wi-Fi Companion will be selected by default.

  • Page 10: Software Registration

    Software Registration Software registration is only required if you will be using Socket Wi-Fi Companion on a Pocket PC with a built-in WLAN radio. 1. Register the software online at www.socketcom.com/prodreg. You will receive an activation code by email. 2. Make sure your Pocket PC’s clock is set for the correct date, or the registration code will be rejected.

  • Page 11: Step 2: Insert Go Wi-Fi! Or Turn On Wlan Radio

    Insert Socket Go Wi-Fi! E300/E500 into the card slot, or turn on the WLAN radio. If using Socket Go Wi-Fi! E300/E500, make sure the card is positioned correctly in the slot. Do not use excessive force, or damage may occur.

  • Page 12: Step 3: Start Wi-Fi Companion

    STEP 3: Start Wi-Fi Companion 1. After you insert the WLAN card or turn on the WLAN radio of your Pocket PC, Wi-Fi Companion will automatically launch, indicated by the Socket status icon at the top of the screen. 2. Tap on the icon. The icon varies depending on your connection status.

  • Page 13: Step 4: Find And Connect To A Wlan

    STEP 4: Find and Connect to a WLAN 1. In the main screen of Wi-Fi Companion, tap on the tower icon, or tap Tools | Wi-Fi Finder. 2. Wi-Fi Finder will list WLANs detected in range. Tap on any WLAN in the list to view additional properties.
  • Page 14 To connect to a WLAN with a profile, tap and hold your stylus on the WLAN in the list. In the pop-up menu, tap Connect. 5. If your WLAN does not have a profile (no folder icon), tap and hold your stylus on the WLAN in the list, then tap Get connected to create a profile for the selected SSID.
  • Page 15 If your device shows two tabs, enter the following settings: Authentication tab: Uncheck all boxes. Tap ok. WEP-Enabled Networks Make sure your WEP key has the correct length. For 40/64-bit WEP, the key length is 10 hexadecimal or 5 ASCII characters. For 128-bit WEP, the key length is 26 hexadecimal or 13 ASCII characters.

  • Page 16: Step 5: Connect Automatically To Your Network

    If your device shows two tabs, enter the following settings: Authentication tab • Data encryption: Check. • Network Authentication: Check if your network is set up for this. In most cases, you should uncheck. • The key is provided to me automatically: Uncheck. Enter the Network key and Key index.
  • Page 17 Main Screen of Wi-Fi Companion The screen content varies depending on your connection status. Your device properties. • Device name • IP address • Packets sent and received The icon always appears regardless of connection status. Tap on the device icon to view more IP addresses.

  • Page 18: Wpa Or 802.1X Networks

    3 | WPA or 802.1x Networks This section covers how to use Socket Wi-Fi Companion to configure and connect your Pocket PC to a WLAN running WPA or 802.1x with PEAP or EAP-TLS authentication. WPA is supported by Windows Mobile 2003 Second Edition devices as well as some Windows Mobile 2003 (original version) devices with an updated ROM from the device...

  • Page 19: Step 1: Prepare Network Information

    STEP 1: Prepare Network Information Verify Device and Network Compatibility Some Pocket PCs can only connect to certain types of WPA and 802.1x networks. Check with your Pocket PC manufacturer. Your Pocket PC may only be able to connect to WPA and 802.1x networks that satisfy requirements such •...

  • Page 20: Step 2: Install The Software

    STEP 2: Install the Software 1. Go Wi-Fi! E300/E500 If you previously installed an older version of Socket WLAN card drivers on your Pocket PC, you must completely remove the old drivers by doing the following: • Make sure the WLAN card is not in the Pocket PC.
  • Page 21 5. The InstallShield Wizard will begin. Read the information in the first screen, then click Next>. 6. In the next two screens, read the software license agreement and choose a file location for the software. 7. In the Select Items to Install screen, Wi-Fi Companion will be selected by default.
  • Page 22 Software Registration Software registration is only required if you will be using Socket Wi-Fi Companion on a Pocket PC with a built-in WLAN radio. 1. Register the software online at www.socketcom.com/prodreg. You will receive an activation code by email. 2. Make sure your Pocket PC’s clock is set for the correct date, or the registration code will be rejected.

  • Page 23: Step 3: Install Authentication Certificate(S)

    STEP 3: Install Authentication Certificate(s) 1. If you have not done so already, get a root (server) certificate from your network administrator. The root certificate must come from a Trusted Root Authority (not an intermediary authority). 2. If Socket Go Wi-Fi! is inserted into your Pocket PC, remove it. 3.
  • Page 24 8. In the main screen of Wi-Fi Companion, tap on the keys icon if present. Alternatively, you can tap Tools | Certificates | Enroll. 9. Enter the User, Password, and Server as supplied by your network administrator. In the User field, enter your domain and user name in the format shown, using a backslash (“\”) between the domain and user name.

  • Page 25: Step 4: Insert Go Wi-Fi! Or Turn On Wlan Radio

    Insert Socket Go Wi-Fi! E300/E500 into the card slot, or turn on the WLAN radio. If using Socket Go Wi-Fi! E300/E500, make sure the card is positioned correctly in the slot. Do not use excessive force, or damage may occur.

  • Page 26: Step 4: Start Wi-Fi Companion

    STEP 4: Start Wi-Fi Companion 1. After you insert the WLAN card or turn on the WLAN radio of your Pocket PC, Wi-Fi Companion will automatically launch, indicated by the Socket status icon at the top of the screen. 2. Tap on the icon. The icon varies depending on your connection status.

  • Page 27: Step 5: Find A Wlan And Create A Profile

    STEP 5: Find a WLAN and Create a Profile 1. In the main screen of Wi-Fi Companion, tap on the tower icon, or tap Tools | Wi-Fi Finder. 2. Wi-Fi Finder will list WLANs detected in range. Tap on any WLAN in the list to view additional properties.
  • Page 28 4. If your WLAN has a profile (indicated by a folder icon), Wi-Fi Companion may have already connected to it, indicated by a tower icon with a green burst on top. To connect to a WLAN with a profile, tap and hold your stylus on the WLAN in the list.
  • Page 29 2. Follow the appropriate instructions for your type of network to enter the necessary security settings. WPA Networks Network Key tab • Authentication: Select the correct WPA type, either WPA or WPA-PSK. If using WPA-PSK, also enter the Network key. The key length must be either 64 hex or 8-63 ASCII characters.
  • Page 30 802.1x Networks Depending on your Pocket PC 2003 version, your device may show two or three tabs at the bottom of the screen. If your device shows three tabs, enter the following settings: Network Key tab • Authentication: Select Open. •...
  • Page 31 Automatic Connection 1. After you enter the necessary security settings and tap ok, your device will automatically try to connect. You may see the Socket status icon at the top of your screen change from “networks available” to “networks out of range but configured.”...
  • Page 32 Main Screen of Wi-Fi Companion The screen content varies depending on your connection status. Your device properties. • Device name • IP address • Packets sent and received The icon always appears regardless of connection status. Tap on the device icon to view more IP addresses.

  • Page 33: Wi-Fi Companion

    4 | Wi-Fi Companion This chapter explains how to use the different features of Socket Wi-Fi Companion software. The utility allows you to do the following: • Turn wireless radio on/off • View IP addresses • Find networks • Enable power save •...

  • Page 34: Turn Wireless Radio On/Off

    Turn Wireless Radio On/Off You may want to turn off the radio to save power or if you are entering an area with radio restrictions (e.g., on an airplane). Socket Go Wi-Fi! If you are using Socket Go Wi-Fi!, you can turn off the card’s WLAN radio directly from the main screen of Wi-Fi Companion.

  • Page 35: View Ip Addresses

    View IP Addresses You can only view IP address data if the WLAN card is actively connected to a WLAN network. 1. Whenever your device has connected to a WLAN, the main screen of Socket Wi-Fi Companion will display the device’s IP address, labeled as either “DHCP”...

  • Page 36: Find Networks

    Find Networks 1. In the Wi-Fi Companion main screen, tap on the signal tower icon. Alternatively, tap Tools | Wi-Fi Finder. 2. The WLAN card will begin searching for networks in range. 3. After the search, a list of discovered networks will be displayed. Tap to filter the list by type.
  • Page 37 4. If desired, you can perform a variety of functions in the Show Networks screen: • To begin another search for networks in range, tap Refresh. • To configure network profiles, tap on a WLAN in the list. In the pop-up menu, tap Get Connected if no profile exists yet, or tap Edit Profile if a profile has already been saved for the WLAN .

  • Page 38: Enable Power Save

    Enable Power Save Socket Wi-Fi Companion offers both automatic and manual power management for the WLAN card. 1. In the main screen of Wi-Fi Companion, tap Tools | Power save. 2. The Power Save screen will appear. If desired, check the box Manage the radio power automatically for automatic power management.

  • Page 39: Install Personal Certificate For Eap-Tls

    Install Personal Certificate for EAP-TLS Socket Wi-Fi Companion a quick link to the Cert Enroll utility, which helps you install a personal certificate, required to connect to 802.1x networks running EAP-TLS authentication. 1. In the main screen of Wi-Fi Companion, tap Tools | Certificates | Enroll. 2.

  • Page 40: Manage Certificates

    Manage Certificates Windows Mobile 2003 includes a built-in utility for managing authentification certificates for WPA and 802.1x networks. Socket Wi-Fi Companion provides quick links to Microsoft’s certificate management utility. 1. In the main screen of Socket Wi-Fi Companion, you can quickly access the Microsoft certificate management utility by either of two methods: •...

  • Page 41: Ping

    Ping Use Ping to perform an ICMP ping to another address on the network. Ping is useful as a diagnostic tool to establish Layer 3 connectivity to another network node. In the continuous ping mode, it can also be used as a site survey tool to determine the edge of WLAN range or to look for spots with no coverage (dead spots).
  • Page 42 4. The main Ping screen will reappear. Tap Start. 5. The ping test will begin. For each successful ping, the Roundtrip Time (RTT) will be shown. A line graph will display the series of RTTs for the last 24 pings. If a ping is not successful within 2 seconds, a timeout will be displayed.

  • Page 43: Trace Route

    Trace Route The Trace Route tool traces a packet from the Pocket PC to an Internet host, showing each hop and how long it takes to reach the destination. This allows the user to figure out where the longest delays are occurring if performance appears slow.
  • Page 44 5. The Trace Route test will begin. For each successful hop, the hop time, host name and IP address are shown. Tap Stop to stop the trace at any time, or let the trace run until it is complete. 6. When the trace is complete, the Statistics dialog box will report the best hop, worst hop, average hop, and number of timeouts.

  • Page 45: View Rates

    View Rates Note: You can only view statistical rate information if the WLAN card is actively connected to a WLAN network. 1. Whenever your device has connected to a WLAN, the main screen of Wi-Fi Companion will display the connection’s data rate. To view more comprehensive data rate information, do either of the following: •...

  • Page 46: View Graphs

    View Graphs You can only view the statistical graphs if the WLAN card is actively connected to a WLAN network. 1. In the main screen of Wi-Fi Companion, tap Statistics | Graphs. 2. The Graphs screen will appear, displaying scrolling line graphs of the signal quality, link quality link speed, and sent and received data rates.

  • Page 47: View Tables

    View Tables You can only view the statistical tables if the WLAN card is actively connected to a WLAN network. 1. In the main screen of Wi-Fi Companion, tap Statistics | Tables. 2. The Tables screen will appear, displaying a table of comprehensive information about the current connection.

  • Page 48: View Help Files

    View Help Files There are two ways to access Help files for Socket Wi-Fi Companion. • To view a list of all the Help files, make sure Socket Wi-Fi Companion is running and tap Start | Help. • To view a Help file for the screen of Socket Wi-Fi Companion that is currently open, tap on the Help button all screens of Socket Wi-Fi Companion feature a Help button.

  • Page 49: Appendices A | Specifications

    Appendix A Specifications Go Wi-Fi! E300 (SD card) Physical Characteristics: Card Dimensions: 1.57 x 0.94 x 0.08 in (40 x 24 x 2.1 mm) Total Weight: 0.1 oz (4 g) Operating Temperature: +14 to +158 °F (0 to +70 °C) Storage Temperature: -22 to +176 °F (-30 to +80 °C) Power Consumption (3.3 V Supply): Transmission: 187 mA...
  • Page 50 Data Rate: Complies with 802.11b specification to provide data rates up to 11 Mbps, with range and throughput optimized by Dynamic Rate Scaling to 5.5, 2, and 1 Mbps Frequency Range: 2.4-2.5 GHz band Range: Indoors: Approx. 300 feet (typical office environment) Outdoors: Approx.
  • Page 51 Go Wi-Fi! E500 (CF card) Physical Characteristics: CF Type I Size: 56.6 x 42.8 x 3.3 mm) Total Weight: 13.6 g Operating Temperature: 32 to 158 °F (0 to 70 °C) Storage Temperature: +5 to 185 °F (-15 to +85 °C) Power Consumption (3.3 V Supply):...
  • Page 52 Certification/Compliance: FCC: Part 15, Class B ETS 300 328 ETS 300 826 CompactFlash Spec. 2.0 TX Maximum Radiated EIRP: U.S.: FCC Part 15.247 Europe: ETS 300 328 Canada: IC RSS210 TX Out-of-Band Emissions: U.S.: FCC Part 15.247, 15.205, 15.209 Europe: ETS 300 328 52 | APPENDIX A: SPECIFICATIONS...

  • Page 53: Appendix B Safety And Usage Tips

    Appendix B Safety and Usage Tips Product Care • Do not expose this product to liquid, moisture or extreme humidity. • Do not expose this product to extreme high or low temperatures. • Do not drop, throw or try to bend this product, as rough treatment could damage it.
  • Page 54 Radio Frequency Exposure Your Go Wi-Fi! is a radio transmitter and receiver. When in operation, it communicates with 802.11b-equipped devices by receiving and transmitting radio frequency (RF) magnetic fields in the frequency range 2.4 to 2.5 GHz. The maximum output power of the radio transmitter is 100 The Go Wi-Fi! unit is designed to be in compliance with the RF exposure limits set by national authorities and international health agencies when installed or used separately from other antennas or radio transmitters.

  • Page 55: Appendix C Network Information

    Appendix C Network Information Consult with your network administrator, or have them complete this form. 1. What is the network’s wireless network name, known as SSID? Note: The name is case-sensitive, maximum length 32 characters. 2. What type of security does your WLAN use? Check one of the boxes A- F below.
  • Page 56 [E-F] 802.1x Authentication only IMPORTANT! Get the required authentication certificate(s) from your network administrator! Specify the following 802.1x settings: Authentication: EAP-TLS Certificate” in configuration menu. PEAP User name: ____________________Server:________________ (network login) Password: ____________________ Domain: ________________ 4. Does the network require that you use a static IP address? NO.

  • Page 57: D | General Troubleshooting

    Appendix D General Troubleshooting SYMPTOM: My device does not recognize the Socket Go Wi- Fi! after I insert it. POSSIBLE REASONS The card driver was not installed or installed incorrectly. SYMPTOM: The Socket status icon doesn’t appear after I insert the card into my Pocket PC. POSSIBLE REASONS Your mobile computer may be frozen.

  • Page 58: Appendix E Technical Support

    Appendix E Technical Support If you have trouble using the WLAN software, tap Start | Help to view Help files. For Wi-Fi Companion, you can also tap the Help button information about the open screen. If you need further assistance with the Go Wi-Fi! card, Socket has two technical support resources to help you.

  • Page 59: Limited Warranty

    Limited Warranty Socket Communications Incorporated (Socket) warrants this product against defects in material and workmanship, under normal use and service, for the following period from the date of purchase: Plug-in card: Three years Incompatibility is not a defect covered by Socket’s warranty. During the warranty period, Socket will, at its option, repair or replace the defective product at no charge when furnished with proof of retail purchase, provided that you deliver the product to Socket or to an authorized Socket Service Center.

  • Page 60: Limited Software Warranty

    Limited Software Warranty LIMITED WARRANTY. SOCKET warrants that the original disk or CD ROM is free from defects for 90 days from the date of delivery of the SOFTWARE. CUSTOMER REMEDIES. SOCKET’S entire liability and your exclusive remedy shall be, at SOCKET’S option, either (a) return of the price paid or (b) replacement of the SOFTWARE which does not meet SOCKET’S Limited Warranty and which is returned to SOCKET with a copy of your receipt.

  • Page 61: Regulatory Compliance

    Regulatory Compliance Go Wi-Fi! E300/E500 Socket Go Wi-Fi! is designed to be compliant with the rules and regulations in locations where they are sold and will be labeled as required. This product is type approved users are not required to obtain license or authorization before using.

  • Page 62: Radio Frequency Interference Requirements - Canada

    Radio Frequency Interference Requirements – Canada This Class B digital apparatus meets the requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la Classe B respecte toutes les exigencies du Reglement sur le Matériel Brouilleur du Canada. NOTE: To comply with FCC and Industry Canada exposure requirements, this device is approved for operations in a user’s hand when there is a distance of 20 cm or more between the device antenna and the user’s body.
  • Page 63 © Socket Communications, Inc. © Socket Communications, Inc. 7/2005 7/2005 Printed in U.S.A. Printed in U.S.A.

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Go wi-fi! e300

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