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Honeywell RAPID EYE MULTI-MEDIA Operator's Manual

Rapid eye multi-media units
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Operator Guide
for Rapid Eye Multi-Media Units
K5404V9 – 12/04 – Rev. B

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Summary of Contents for Honeywell RAPID EYE MULTI-MEDIA

  • Page 1 View Operator Guide for Rapid Eye Multi-Media Units K5404V9 – 12/04 – Rev. B...
  • Page 3 ISSUE DATE REVISIONS September 2004 Honeywell template V9–B December 2004 Formatting: pagination; minor edits.

  • Page 5: Table Of Contents

    Table of Contents Running View................1–1 Starting View ..........................1–1 View Window: the Sites Tab ......................1–2 Your Account Information ......................1–4 Customizing the View Window ....................1–5 More About View.......................... 1–6 Live Video ..................2–1 Viewing Live Video ........................2–1 Resolution of Live Video ......................
  • Page 6 View: Operator Guide 6.10 Alarm Station..........................6–20 6.11 Fault Relay ..........................6–21 Clips and Stills ................7–1 Making and Saving a Clip ......................7–1 Viewing a Clip ..........................7–5 Coarse Editing ..........................7–6 Stills.............................. 7–7 Audio ..................... 8–1 Overview ............................8–1 Live Audio ............................

  • Page 9: Running View

    ! ! ! ! 1 To start and log on to View On your Microsoft Windows desktop, do one of the following: click Start, point or click to Programs and then Rapid Eye Multi-Media. Click Rapid Eye Multi-Media View. double-click the shortcut to View.

  • Page 10: View Window: The Sites Tab

    View: Operator Guide User account and password Passwords can be assigned to a user account. Use of passwords is optional. How to setup passwords is explained in the Admin User Guide, part no. K5403. Fig. 2. Logging-on to a Multi system View Window: the Sites Tab Fig.
  • Page 11 Running View 1.2.1 Selecting a Multi Site A “site” is a Multi-Media unit or Multi unit that is connected and operational. ! ! ! ! 2 To select a site After starting View, the Sites action tab and its toolbar are displayed by default. Click a “site”...

  • Page 12: Your Account Information

    View: Operator Guide 1.2.3 Site Properties A site’s properties—name, location, and connection details—are controlled by a Multi SA. You can view, but not edit, a site's properties. Finding out about a site’s properties can be useful: to check if the time zone from which images are being obtained is correctly set to obtain a remote unit’s serial number to report a malfunction to check the phone number on a dial-up connection, if the connection cannot be established.

  • Page 13: Customizing The View Window

    Running View Info: viewing your administrative information Multi View makes your Multi account’s information available. Info indicates the database file in use, its location, the name of the user account, the rights of the operator using the account, the status of alarm notification and more. ! ! ! ! 6 To display the Information dialog Click Info on the View menu.

  • Page 14: More About View

    Index The topics in this guide are indexed; see the Index, starting on p. 14–1. Learning Rapid Eye Multi-Media View The View procedures that you will use most often are documented in this user guide. They are grouped by tasks, so that you may start using View as quickly as possible.
  • Page 15 For installation questions, or for ordering and parts information, have your Multi SA contact the vendor or distributor of the system. For software training, or for reporting a malfunction, the Multi SA can call Honeywell Multi Technical support at 1 (800) 796–2288.
  • Page 16 View: Operator Guide Please continue. 1–8...

  • Page 17: Live Video

    2 Live Video Live video versus recorded video Using a Live session, you can access and monitor the video feed of many cameras at once, and even access many Multi sites, all at once. This section shows how to: obtain live video use cameras that can pan, tilt and zoom end a Live session.
  • Page 18 View: Operator Guide Either: a Connection dialog appears; see figure 7, below. Select a connection, then click OK. A tear-away player then appears, as in figure 8. a tear-away player appears in the session pane and a list of streams (cameras and other data devices) is displayed;...
  • Page 19 Live Video Fig. 8. Live session: connection icons ( ) appear on the site list. Fig. 9. Live video feed, from a camera named ‘side entrance’, at a site called ‘Foucault facility, 232’. 2–3...
  • Page 20 View: Operator Guide ! ! ! ! 11 To move and size a tear-away player window You can drag a player window from the View window. When dragged away, an asterisk is added to the title of the tear-away player’s name. ! ! ! ! 12 To return a tear-away player to its session pane Click either: .
  • Page 21 Live Video Fig. 10. Locating commands to manage video feeds. Fig. 11. The “View” menus: a “main” one, in the View window, and in each player. 2–5...
  • Page 22 View: Operator Guide ! ! ! ! 16 To toggle the size of a camera window/data window Double-click the title bar of a camera window. The camera window quadruples in area; its video is now a “double-sized stream”. To return the camera window to its original size, double-click the title bar again.
  • Page 23 Live Video Video quality: Live sessions Video quality while monitoring live sessions can be lowered on low-speed dial-up connections to improve the transmission time of images. It can also be heightened on one camera for more detail, as needed. The Video quality of recording is customized globally. Once video is recorded, its Quality setting cannot be changed.

  • Page 24: Resolution Of Live Video

    Monitor Settings in Microsoft Windows Setting Microsoft Windows For operators who plan to use View's higher resolution settings, Honeywell recommends that the Screen area (for the monitor) be set to "1280 by 1024 pixels" or higher while running View. Microsoft Windows is used to set this value, not View software.
  • Page 25 Live Video Fig. 15. Microsoft Windows’ screen area settings. Note the change in size of the camera windows, as the screen area changes—camera 2 is highlighted for comparison. More cameras can be seen at once, and at higher resolutions (here five cameras at 320×240 resolution) when a recommended setting is used, as in A or B.
  • Page 26 View: Operator Guide Table 2 Microsoft Windows: Display Properties, Settings Screen area Recommended by Honeywell (pixels) for viewing higher video resolutions 1600 by 1200 1280 by 1024 1152 by 864 1024 by 768 800 by 600 640 by 480 * Video can still be viewed and worked with by using smaller screen area settings; see figure 15.
  • Page 27 Live Video 2.2.2 Sizing Camera Windows Optimal rendering As an operator makes a camera window larger or smaller, the resolution of its video image changes. The resolution is optimized for window size and speed of delivery. For live work, video at higher resolutions makes more use of the processing power of an operator’s PC.
  • Page 28 View: Operator Guide Resolution gauge: metering When an operator sizes a camera window smaller or larger than optimal, marks appear in the rectangles of the resolution gauge. Figures 19 and 20 illustrate metering, when an operator sizes a camera window with the mouse. The icon’s bottom row behaves the same way for NTSC and PAL.
  • Page 29 Live Video 2.2.4 Initial Camera Window Size You can customize the initial size at which camera windows appear. ! ! ! ! 27 To customize the size at which camera windows open On the main View menu, click Options, then New Players. The Options for New Players window appears, as in figure 21.
  • Page 30 View: Operator Guide Table 4 Resolution legend: NTSC camera (pixel × pixel). resolution gauge n/a resolution legacy 160×120 320×240 640×240 640×480* 704×480* * Not shown when connected to Multi-Media LT units. PAL resolutions: Multi-Media Table 5 Dynamic resolutions for PAL cameras unit processor (CPU) resolution (pixel ×...
  • Page 31 Live Video Table 7 Unit’s message message version* Rapid Eye Multi-Media V6.2 Rapid Eye Multi-Media V6.1 Rapid Eye Multi-Media V5.2 Rapid Eye Multi-Media V5.1 ADEMCO Video Multi*Media V5 4.1.0 to 4.3.0 * The version is listed in Maintenance on the System tab.

  • Page 32: Pan, Tilt And Zoom

    View: Operator Guide Pan, Tilt and Zoom Flexibility Like most of the Multi security features, use of cameras that can pan, tilt and zoom (PTZ) is optional. Your Multi SA can inform you if PTZ cameras are connected to Multi-Media unit(s) in your system.
  • Page 33 Using Preset PTZ Positions Security effects of PTZ use on recorded video Moving a camera affects the video being recorded by your Rapid Eye Multi-Media unit. Your organization may have security policies on the positioning and use of PTZ cameras.
  • Page 34 View: Operator Guide Table 8 Position after close of session, for PTZ cameras Session ends... Behavior Stay put The camera remains in the last position used by the operator. If it is panning, it keeps on panning; if it is not moving, it stays put. The “stay put”...

  • Page 35: Ending A Live Session

    Live Video Ending a Live Session ! ! ! ! 34 To end a live video monitoring session Close the tear-away player “Live from …” window. - or - Click Disconnect on the View toolbar. This also closes other sessions such as retrieval or alarm at the site.
  • Page 36 View: Operator Guide Please continue. 2–20...

  • Page 37: Recorded Video

    3 Recorded Video Recorded video Using a Retrieval session, you can access the recordings from many cameras, and even access many Multi sites, all at once. Viewing Recorded Video Process Start by selecting a Multi site and then running a Retrieval session. You can specify the date and time of the start of the video.
  • Page 38 View: Operator Guide 3.1.3 Specifying the Start Time When you start a Retrieval session, Multi automatically sets the start date and time to the nearest minute. You can change the start of a Retrieval session. You have the option of specifying the beginning date/time of the retrieval session before or after selecting video feeds.

  • Page 39: Controlling Playback

    Recorded Video ! ! ! ! 38 To set the date of a retrieval with the calendar utility In the Stream List dialog, display the calendar utility by clicking the arrow next to the date box. See figure 24, above. Click a date in the calendar.
  • Page 40 View: Operator Guide 3.2.2 Skipping Through Video For quickly spotting recorded video, use the skip-to-time slider. ! ! ! ! 42 To spot video by skipping through it Drag the skip-to-time slider to the right of its center position. The amount of skip appears as a tool tip on the slider. See figure 27. After using the time slider, the time in a Camera window caption changes and the skip-to-time slider returns to a central, “Now”...
  • Page 41 Recorded Video Power outages and so on, can temporarily stop a unit from recording. When recording resumes, there is a “hole” in the video archive. These holes can cause the later media indicator to appear. ! ! ! ! 44 To obtain a report on later media If after skipping through video (see above) a later media indicator appears and flashes, click its clock-face icon.

  • Page 42: Resolution Of Recorded Video

    View: Operator Guide Table 10 Jump-to-time results recorded video (time) tool tip (text) jumps to... (time) 10:02:02 2 minutes later 10:04:00 10:02:57 2 minutes later 10:04:00 10:02:02 2 minutes earlier 10:01:00 10:02:57 2 minutes earlier 10:01:00 Requesting video from many cameras Since images from many cameras may need a few seconds more to appear, retrieving video from many cameras at once offers images from slightly before the top of the minute of the “Go to time”...
  • Page 43 Recorded Video Fig. 31. Image size: menu and report, available in a camera window during a Retrieval session. Resolution gauge: the resolution at which the recording was made During a Retrieval session, a resolution gauge reports if a camera window’s size is smaller-than-optimal, optimal or greater-than-optimal for the recorded resolution.

  • Page 44: Ending A Retrieval Session

    View: Operator Guide Table 13 Recording: resolution selection for PAL camera (pixel × pixel) resolution 192×144 384×288 704×288 704×576* gauge * Not available on Multi-Media LT units. Ending a Retrieval Session ! ! ! ! 46 To end a recorded video monitoring session Do one of the following: Close a “Retrieval from [site name]”...

  • Page 45: Troubleshooting Video

    (AGC) Fig. 34. The Motion and PTZ selections show different controls. Honeywell recommends you leave the gain to automatic. To do so leave/set a checkmark in the AGC box on the Video tab, during a maintenance session. 4–1...
  • Page 46 A View-operator account may not have the right to run a maintenance session to modify a camera’s configuration. Ask your Multi SA about account rights and camera settings. Honeywell recommends that changes to camera settings be tested by running Live and Retrieval sessions, by a View operator or by the Multi SA.
  • Page 47 If overtaxed, the priority of a Multi-Media unit is always to capture and store video, audio, data and alarms. This may result in slower service to View operators. If the video you are observing appears sluggish, Honeywell recommends that a Multi SA: Set similar recording rates for all cameras. Try to set up similar recording rates for all cameras.

  • Page 48: At The Source

    View: Operator Guide At the Source… Cameras in the environment Normal operation of View can reveal weaknesses in the position of cameras. Video surveillance can be hampered by: blind spots. Mobile equipment, vehicle docking, renovation work, and so on. environmental lighting. a camera can be rendered ineffective by direct sunlight, artificial lighting or their opposite, darkness.

  • Page 49: Searching For Motion

    5 Searching for Motion Setup Before you can use motion search, your Multi SA needs to run a maintenance session to enable Motion detection for each of the cameras whose video may eventually be searched for motion. ! ! ! ! 48 To enable motion detection See the Admin User’s Guide.

  • Page 50: Preparation

    View: Operator Guide A “Search for Motion at [sitename]” session appears in the session pane. Contextual help A reminder of the next step that you need to take is displayed near the upper-right corner of the Search for Motion window. See figure 37, above. Preparation Fig.
  • Page 51 Searching for Motion 5.2.1 Early “From”; Future “To” First available video From. If the “from time…” for a motion search is a time at which the unit was not recording video, the first image after the requested time is displayed. A flashing later media icon appears, indicating that the image in a still frame is later than the “from time”...
  • Page 52 View: Operator Guide 5.2.2 Motion Threshold Options can be ignored The simplest way to obtain a report of motion in the video is to click Search after clicking Fetch; see procedure 50 in 5.2, above. Use of Motion Threshold or Masking that Detects Motion, explained in this section and 5.2.3, are optional.
  • Page 53 Searching for Motion ! ! ! ! 52 To focus motion search on an area of a video feed’s picture After preparing a motion search, as explained in 5.2, Preparation, click the Show / Hide mask button. You have the option of clicking the Show / Hide masking grid button.
  • Page 54 View: Operator Guide Global masking commands Show mask. Displays/hides where the search for motion occurs. When masks are hidden, the entire area of the video is searched. Show grid. Toggle to display a grid overlay, to help select the area(s) used to search for motion.

  • Page 55: Search Report

    Searching for Motion Search Report ! ! ! ! 57 To obtain a report After preparing a motion search (see 5.2, Preparation), and using the optional motion options, click Search. A motion search report is produced. See figure Motion is reported each time it is detected between the From and To date and time. Fig.
  • Page 56 View: Operator Guide Example To obtain a report of only the highest magnitudes, say from 90% to 100%: click in the From box and then type “90”, without quotation marks. The report is updated on-the-fly. Fig. 44. Detail of selection in frequency chart of a report. Selecting items in the report You can select one or more items in the report using either: the list of every detected motion.

  • Page 57: Video From Motion Search

    Searching for Motion Unselect To show the report without any highlighting, click Unselect. Fig. 45. Effect of Zoom button on selection of list items. Zooming makes a cluster of items appear more spread-out, and facilitates a finer selection. Items that are out-of-order in the list Setting the clock on the Multi-Media unit back in time can produce such results.
  • Page 58 View: Operator Guide Fig. 46. Detection options toolbar: Sensitivity and Interval. You can control the playback using the playback toolbar, much as you would in a Retrieval session. See figure 47, in the next section. 5.4.1 Video Controls for Motion Replay video: seeing a video excerpt again The Replay button restarts an excerpt of video.
  • Page 59 Searching for Motion Fast-forward to next event The fast-forward button speeds up video, then slows down video to 1x speed (auto- 1x), four seconds before the video shows the detected motion. The slowing of video is a cue that motion is about to be displayed. After you have witnessed the motion, you have the option of leaving the video at 1x speed or of clicking the fast-forward button again, speeding up video leading to the next instance of motion.

  • Page 60: Opting For A Retrieval Session

    View: Operator Guide Opting for a Retrieval Session Video from many cameras To view video from many cameras, at the time that the motion was detected, a Retrieval session can be started from a Motion Search session. ! ! ! ! 63 To view video in a Retrieval session Select one or many items in the Motion Search report.

  • Page 61: False Positive Reports

    Searching for Motion False Positive Reports Motion search can be triggered by changes in lighting or movement outside of an area of interest. 5.6.1 Flashing Lights A Source of false positives A computer monitor can also be a source of false positives. To unmask it or a flashing light from a search for motion, see figure 51.
  • Page 62 View: Operator Guide 5.6.2 Smaller Detection Masks The easiest solution for false reports of motion is to use smaller masks to search for motion. For example: to search for the opening of a door, when many people walk by that door, set the motion search mask on the top corner of the door. See figure 52. Fig.
  • Page 63 Searching for Motion 5.6.3 Using Highlighting Motion Highlighting. Enables/disables the highlighting of motion. If you are getting more reports of movement than you expect (false positives), click the Motion Highlighting button, while running a video feed. This lets you “see motion” as it is detected by a Multi-Media unit: when enabled, moving objects produce colored pixels.

  • Page 64: Saving & Reusing Search Data

    View: Operator Guide Saving & Reusing Search Data You can save the: date and time for a motion search and its motion detection options for reuse. - and/or - lists of movement found in the video or edited lists, for further use with word processing software or spreadsheets.

  • Page 65: Alarms And Events

    6 Alarms and Events About Alarms Flexibility A Multi system administrator (Multi SA) can set a Multi-Media unit to: log events and/or have them trigger an alarm. No special hardware is needed for such alarms: they ring on an operator’s PC. By default, some events are always logged, for administrative purposes.
  • Page 66 View: Operator Guide Viewing video from the time of the alarm A View operator has the option of customizing if and how video from the time and site of the alarm is received. Video can be seen: immediately. Live video from the site where the alarm was sent is seen full- screen.
  • Page 67 Alarms and Events Options Run live alarm session on alarm. Running a live session while an alarm is pending causes live video of all cameras at a site to be displayed full screen. Receiving an alarm during an alarm session does not open a Live-alarmed session. See 6.2: Live-alarmed Session.

  • Page 68: Live-Alarmed Session

    View: Operator Guide 6.1.2 Alarm Rights for Operators ! ! ! ! 72 To receive and process alarms A View operator needs the Multi SA to: Add the Process alarms right to a View-operator account. - and to - Grant access to sites set to send alarms. Time limit for operating sites: suspended while processing alarms Operator accounts restricted by a time limit for operating Multi-Media units do not show a countdown when processing alarms: the time limit is cancelled while processing...
  • Page 69 Alarms and Events Fig. 59. Location of toolbar in a full-screen Live Alarmed session. This Multi-Media site is using only four of a possible sixteen cameras. 6.2.1 Clip of Alarm Video A clip of all live cameras can be made manually or automatically. Preparation Automatic.

  • Page 70: Alarm Session

    View: Operator Guide ! ! ! ! 74 To stop making a clip during an alarmed-live session To stop recording, do one of the following: click the recording-a-clip button close the live alarmed session. Either: save the clip. Type a name for the clip in the Save dialog that appears and click OK.
  • Page 71 Alarms and Events 6.3.2 Acknowledging an Alarm Why acknowledge (ACK) before REARM? When operators ACK alarms, the alarms remain listed, for operator reference. Alarms cannot be triggered again if not rearmed. This can be simpler than turning alarms off, for example: during construction work or other temporary onsite situations.

  • Page 72: Rearming Alarms

    View: Operator Guide ! ! ! ! 77 To acknowledge all alarms in a live-alarmed session Set your copy of View to “Automatically acknowledge alarms”, as explained in 6.1.1: Customizing Alarms. on the toolbar. An “(A)” appears In a live-alarmed window click the small next to alarms in the alarm list.
  • Page 73 Alarms and Events ! ! ! ! 80 To view recorded video from the time of an alarm While running an alarm session, select an alarm from the session’s tear-away player, as explained in 6.3: Alarm Session. To start a Retrieval session from the time of the alarm, click Video. When a site has many cameras, you are asked to select one or more.

  • Page 74: Controlling An Onsite Device: Output

    Flexibility Like other Multi features, use of outputs to control onsite devices is optional. Ask your Multi SA if such devices are connected to the Rapid Eye Multi-Media unit(s) in your system. Taking action, before, during or after an alarm You can use outputs to remotely control onsite devices such as lights, sirens, or gates.

  • Page 75: Setting An Alarm

    Alarms and Events Terminology note Outputs can also be referred to as general-purpose outputs (GPOs), in some technical documentation. 6.6.1 Peephole Application One application for outputs is to remotely unlock a door after visual inspection of a doorway. Preparations Installation personnel wire two devices to a Multi-Media unit: the locking mechanism of a security door (or gate) a doorbell.
  • Page 76 View: Operator Guide How can Multi events be processed? Events are set during site-by-site maintenance sessions, to either: sound an alarm. View operators are warned when the event occurs. Operators can use information about it, to search for video at the time of the event. See figure 56.
  • Page 77 Alarms and Events Multi-Media unit back to the state that it was in, before the two “applies”. For an illustration of these buttons in the Maintenance window, see figure 62 on p.6–13. 6.7.2 Events ! ! ! ! 87 To set an alarm on the events tab Continue or start a maintenance session.
  • Page 78 View: Operator Guide 6.7.3 Customer Device Selecting a customer device Your Multi SA configures your Multi system to deal with customer devices. For example, a retail store wants to obtain video of employees at a point of sale (POS), when goods are purchased.

  • Page 79: Multi-Media Event Reference

    Alarms and Events Multi-Media Event Reference Flexibility Your Multi SA, security personnel or View operators decide which events should trigger alarms. Sources of events outside world. Events triggered by sensors connected to a unit or by Rapid Eye’s motion detection. customer-device.
  • Page 80 View: Operator Guide Table 15 Event default settings for log and alarm source event alar View operator Session: connect, reject and disconnect Maintenance: configuration, security, “ “ system files, synchronize time, clear storage, clear stream Outputs: activate, deactivate* “ “ Multi-Media unit System: run-time failure, self-restart, log by default...
  • Page 81 Alarms and Events Table 16 Event reference, by source and tab. Source Event in maintenance, Cause: an alarm or log entry except where noted could indicate … outside System: no video recording* a cut cable, dead camera, power world outage Inputs: activate, input ports 1 security sensor has been triggered or to 16...

  • Page 82: Reading The Alarm Log

    6.8.2 Logging Events Silently “Logged” events that do not produce an alarm are stored in the Rapid Eye Multi-Media unit, onsite. Logged events are not listed in the alarm log; to find them, see 10.2: Searching for Event Records, on p. 10–1.
  • Page 83 Alarms and Events ! ! ! ! 90 To display the alarm log Using View, click the Log action tab. The buttons on the View toolbar may change. Leave or select another “earliest date and time” in the Show Alarms from boxes.

  • Page 84: Alarm Station

    Multi systems that rely on dial-up connections. Your Multi SA can configure a Rapid Eye Multi-Media unit to call a specific PC when an alarm is triggered by an event. Such a PC is then a Multi Alarm Station.

  • Page 85: Fault Relay

    Alarms and Events Speed of alarm notification After you have set events to “alarm”, and alarm hardware connected to the video unit is triggered, notification of the event is either: immediate. Your Multi-Media units are networked to the alarm station or an alarm session is in progress at the site where the alarm occurs.
  • Page 86 View: Operator Guide Please continue. 6–22...

  • Page 87: Clips And Stills

    7 Clips and Stills Making and Saving a Clip Definition A clip is a copy of video, audio or data. A clip is made during a live session or a retrieval session. Clips are listed on the Clips action tab. See figure 66. Purpose of clips After using View to make clips, you can: view portions of video without having to connect to a site...
  • Page 88 You have the option of ending the live session; see 2.4 on p. 2–19. Honeywell recommends storing stills and clips in their own folder. Clips and stills can be erased routinely after use, making it easy to erase other files by mistake.
  • Page 89 You have the option of ending the session. See 3.4, on p. 3–8. Honeywell recommends storing stills and clips in their own folder. Clips and stills can be erased routinely after use, making it easy to erase other files by mistake.
  • Page 90 Fig. 67. Changing the folder for Multi stills and clips to “Multi Clips and Stills”. Honeywell recommends storing stills and clips in their own folder. Clips and stills can be erased routinely after use, making it easy to erase other files by mistake.

  • Page 91: Viewing A Clip

    Clips and Stills Viewing a Clip Play options Using View, you can play one clip at different speeds, as during a retrieval session. many clips at once, each in its own session. Use this to compare two scenes or two subjects at different times. - or - copies of the same clip.

  • Page 92: Coarse Editing

    View: Operator Guide Double-clicking several *.rem files causes multiple MultiClip Player sessions to be opened. To free up Windows resources, remember to close MultiClip Player sessions when finished. Coarse Editing Comparing events: making a clip with a jump While making a clip from recorded video: after clicking on the Playback toolbar, you have the option of using the Go to command to jump to a past or future time.

  • Page 93: Stills

    Clips and Stills ! ! ! ! 106 To view copies of the same clip at once To highlight a portion of a clip, you may want to view a copy of it slightly out of sequence with the original. Using Microsoft Windows’...
  • Page 94 Viewing a Clip, above. Fig. 70. Button for stills— “Start Recording Bitmaps”—shown in a live session. Honeywell recommends that when producing bitmaps for more than a few seconds, the operator keep an eye on the PC’s hard disk; bitmap production can quickly fill up a PC’s storage.
  • Page 95 For example, the file name of an image (saved as a still) could be: Oddham Boardroom 219_Hallway_00000192.bmp . You have the option of renaming stills. Honeywell recommends leaving the file extension as “.bmp”. The name’s parts are defined in table 18. Table 18 Name format for Multi stills (bitmaps with *.bmp extensions)
  • Page 96 View: Operator Guide 7.4.3 Still: Size Reference The size of Multi-Media stills gets bigger with higher resolution. For the meaning of resolution gauge readings and resolution settings, see 2.2: Resolution of Live Video, starting on p. 2–8. Table 19 Size of Multi-Media stills (bitmaps with *.bmp extensions) as a function of resolution resolution (pixel×pixel) bitmap size (KB) gauge*...

  • Page 97: Audio

    8 Audio Overview Flexibility of Multi audio Like most of the Multi features, use of audio is optional. Audio can monitored and recorded along with video or independently of it. Your Multi system administrator (Multi SA) can inform you about which Multi sites have audio in an operational state.

  • Page 98: Recorded Audio

    View: Operator Guide Do not use audio on a dial-up connection with video. Video can be corrupted due to bandwidth limitations. Live video can be combined with audio only on a network connection. To minimize background noise End audio monitoring of the Multi sites that do not need it. Background noise can build-up as an operator monitors more sites all at once.

  • Page 99: Setting Up

    Audio In many situations, unwarranted recording of audio can be unlawful. Check with local authorities if you are unsure. Setting Up Audio setup is performed during a maintenance session. Microphones, speakers, and so on are needed for audio, both at the operator’s station and at the Multi-Media site. For audio setup procedures, see the Multi-Media Unit Installation Instructions, K9696 and the Admin User Guide, K5403.

  • Page 100: Eagle Audio

    View: Operator Guide Testing recording If audio recording is used, Honeywell recommends testing if the recorded audio meets your needs. After recording a few typical audio interactions, run a retrieval session to hear what was recorded. You may need to further adjust the gain controls for microphones and the volume on your speaker systems.

  • Page 101: Watching Site Tours

    Fig. 72. Site tour information is displayed in the title bar To set up a Site Tour, you need a Multi SA account and Admin software. See the Rapid Eye Multi-Media Admin User Guide for information. 9–1...

  • Page 102: Running A Site Tour

    View: Operator Guide Running a Site Tour ! ! ! ! 111 To start a Site Tour Click the Tours action tab in the Multi View window. Tours that are listed have been set up using the Admin software. Fig. 73. Samples of Site Tours in List Click beside the tour name to display the sequence of the sites that will be toured.

  • Page 103: Site Tour: Properties

    Watching Site Tours Site Tour: Properties You can display properties of the site tour such as the sites to be visited and the duration of time of each. These properties reflect the site tour settings made using Admin software. See your Multi SA to setup or modify a site tour. ! ! ! ! 112 To display site tour properties Do one of the following: Select a site tour on the Tours action tab and click [Properties] on the toolbar.
  • Page 104 View: Operator Guide 9.4.1 Ending a Site Tour ! ! ! ! 115 To end a Site Tour Click the x in the top-right corner of the Site Tour window. 9–4...

  • Page 105: Event Search Session

    Before you can search for the record(s) of an event, you or your Multi SA needs to set the event to “log” prior to an event’s occurrence. Fig. 76. You can set a Rapid Eye Multi-Media unit to log an event. See also 6.8.2: Logging Events Silently, on p.
  • Page 106 View: Operator Guide ! ! ! ! 117 To input different times and dates Click on the part of the time or date that you want to change and either: press cursor keys on the keyboard. The keys move the cursor to the next field, and the keys increase/decrease a value.

  • Page 107: Results

    Event Search Session 10.3 Results You can use the search results to: view video from the time of events located by a search. print the log entry of an event - or - make a copy of the log entry in a *.txt file. ! ! ! ! 119 To view video from the time of an event Locate records of events, as explained above, in 10.2: Searching for Event Records.
  • Page 108 View: Operator Guide Please continue. 10–4...

  • Page 109: Customer Devices

    11 Customer Devices 11.1 Live Data Messages from hardware Hardware devices that provide messages over a serial cable can be connected to a Multi-Media unit. These messages can be viewed in real time, in a live session. See also video. Section 2: Live Video, on p. 2–1. audio.
  • Page 110 View: Operator Guide Fig. 78. Search for Data window ! ! ! ! 121 To find and list records of events Click on a site in the Sites tab. Display the Events window by clicking on the Toolbar. Either: select events that you want to search for, by selecting them. - and / or - type an ad hoc rule in the Edit Search Data box, then click Add.
  • Page 111 Customer Devices Calendar You can display a calendar utility by clicking the arrow next to the date box. ! ! ! ! 123 To set the date of a retrieval with the calendar utility In the Stream List dialog, display the calendar utility by clicking the arrow next to the date box.
  • Page 112 View: Operator Guide ! ! ! ! 124 For a quick reminder of the labels associated with serial device data Run a Search for Events session, as explained in 10: Event Search Session, p. 10–1, and click the Data Recording tab. The data/rules are listed along with its labels.
  • Page 113 Customer Devices Technical users who know how to use a regular expression (RE) benefit most from using the special characters in a rule. 11.3.2 Defining a Data Message What you need to know You can define messages from a customer device as: customer-device events for Multi, during a maintenance session, by using the Data Recording tab (illustrated in figure 80).
  • Page 114 View: Operator Guide ! ! ! ! 125 To add a data-recording rule to a customer device Select a data-recording device, click the Events Name box, and then type a name. In the Rule box, type a code obtained from the cash register manufacturer. For example, a credit sale message could simply be coded as “CARD”, a number or some other rule.

  • Page 115: Scheduling

    12 Scheduling Flexibility Use of scheduling is optional. You also have the option of scheduling cameras and alarms before or after they are setup. Scheduling is performed unit-by-unit. A benefit of scheduling is that it spares storage on your Multi-Media unit. In a nutshell A Multi-Media unit can be set to record video only at times or days that you specify.

  • Page 116: Camera Schedule

    View: Operator Guide 12.1 Camera Schedule Basic schedule By default, all of a Multi-Media unit’s cameras are assigned to the basic schedule. Customizing the basic schedule coordinates the recording of all cameras on that unit. ! ! ! ! 127 To customize the basic schedule on one unit Continue or start a maintenance session for the Rapid Eye site, as explained in the Admin User Guide.
  • Page 117 Scheduling ! ! ! ! 129 To specify holidays and exceptions on one unit Continue or start a maintenance session for the Rapid Eye site, as explained in the Admin User Guide. Click the Recording Schedule tab. Click Holiday/Exception days. See figure 82. Type the day’s name in the Name box.
  • Page 118 View: Operator Guide 12.1.2 Customizing Schedules Camera and groups of cameras You can customize the schedule of an individual camera, then assign other cameras to that schedule or to its own. ! ! ! ! 132 To assign a camera, or groups of cameras, to a schedule Continue or start a maintenance session for the Rapid Eye site.

  • Page 119: Alarm Schedule

    Scheduling 12.2 Alarm Schedule Global schedule All of a Multi-Media unit’s alarms are assigned to the alarm schedule. Customizing the alarm schedule disarms all of the alarms at these times, on those days. Fig. 84. Arming alarms for weekends, holidays and exception days. Holiday or exception days Holidays and exceptional days on the Recording schedule and Alarm schedule tabs are set using the same procedure.
  • Page 120 View: Operator Guide Please continue. 12–6...

  • Page 121: Find-It

    13 Find-it 13.1 Knowledge Base !1 To start and log on to View 1–1 !2 To select a site 1–3 !3 To search through long lists of Multi sites 1–3 !4 To display a site’s properties 1–4 !5 To obtain the latest site list 1–4 !6 To display the Information dialog 1–5...
  • Page 122 View: Operator Guide !28 To identify a unit’s processor 2–14 !29 To see PTZ controls in a live session 2–16 !30 To pan/tilt a PTZ camera 2–17 !31 To stop a PTZ camera that continues to pan/tilt 2–17 !32 To return a PTZ camera to a preset position 2–17 !33 To set a PTZ preset 2–17...
  • Page 123 Knowledge Base: Find-it !63 To view video in a Retrieval session 5–12 !64 To return to a Motion Search from a Retrieval session 5–12 !65 To mask out a flashing monitor 5–13 !66 To turn motion highlighting on or off 5–15 !67 To adjust for false positives or false negatives 5–15...
  • Page 124 View: Operator Guide !98 To create a folder to store stills and/or clips 7–4 !99 To browse other folders for clips (*.REM files) 7–4 !100 To delete a clip 7–4 !101 To view a clip 7–5 !102 To view a clip in reverse 7–5 !103 To play *.rem files with the MultiClip Player program 7–5...

  • Page 125: Tables

    Tables: Find-it 13.2 Tables Table 1 Sites toolbar 1–6 Table 2 Microsoft Windows: Display Properties, Settings 2–10 Table 3 Multi-Media unit, NTSC video feeds: resolutions offered for viewing 2–13 Table 4 Resolution legend: NTSC camera (pixel × pixel). 2–14 Table 5 Dynamic resolutions for PAL cameras 2–14 Table 6 Resolution legend: PAL camera (pixel ×...
  • Page 126 View: Operator Guide Fig. 8. Live session: connection icons ( ) appear on the site list. 2–3 Fig. 9. Live video feed, from a camera named ‘side entrance’, at a site called ‘Foucault facility, 232’. 2–3 Fig. 10. Locating commands to manage video feeds. 2–5 Fig.
  • Page 127 Illustrations: Find-it Fig. 33. Resolution gauge for PAL: indicates resolution setting for video recorded by that camera. 3–7 Fig. 34. The Motion and PTZ selections show different controls. 4–1 Fig. 35. High recording rates can slow live sessions. 4–3 Fig. 36. Motion button, for starting a Motion session. 5–1 Fig.
  • Page 128 Fig. 74. Site Tour Information Displayed in Title Bar 9–2 Fig. 75. Site Tour Properties dialog 9–3 Fig. 76. You can set a Rapid Eye Multi-Media unit to log an event. 10–1 Fig. 77. Search for Events window 10–2 Fig. 78. Search for Data window 11–2...

  • Page 129: Faqs

    Set a Multi-Media unit to use either NTSC or PAL cameras; both types cannot be used on the same unit. 3–7 Honeywell recommends that changes to camera settings be tested by running Live and Retrieval sessions, by a View operator or by the Multi SA. 4–2 Motion search works only if “motion detection”...
  • Page 130 To free up Windows resources, remember to close MultiClip Player sessions when finished. 7–6 Honeywell recommends that when producing bitmaps for more than a few seconds, the operator keep an eye on the PC’s hard disk; bitmap production can quickly fill up a PC’s storage.
  • Page 131 FAQs: Find-it The audio toolbar (illustrated in figure 2) does not appear on a PC without a sound card. 8–1 Do not use audio on a dial-up connection with video. 8–2 Background noise can build-up as an operator monitors more sites all at once. 8–2 In many situations, unwarranted recording of audio can be unlawful.

  • Page 133: Index

    14 Index clip: automatic, during alarm, 7–3; coarse editing, account right: PTZ, to use, 2–16 7–6; compare, 7–6; definition, 7–1; deleting, 7– action tab, 1–2 4; Go To command, 7–6; recorded video, 7–2; alarm. See also event; acknowledge time gap, 7–6; viewing, 7–5 automatically, 6–3;...
  • Page 134 5–6; false negative, 5–13, 5–15; false scheduling cameras and alarms for, 12–2 positive, 5–13, 5–15; focus on areablocks, 5– Honeywell: customer support, contacting, 1–7 5; later media, 5–3; masking 3x3 blocks, 5–6; how to…: start View, 1–1 masking commands, 5–4, 5–5; menu, 5–6;...
  • Page 135 Go to time, 3–7; jump-to-time, 3–6 optimal rendering, 2–11; PAL, 2–14; tabs, main. See action tab recording, 2–10 talking to a site. See audio Restore button, 6–12 technical support. See Honeywell, customer retrieval: on alarm, 6–3 support telephone number: customer support, 1–7 14–3...
  • Page 136 View: Operator Guide tilt, camera. See PTZ Windows. See Microsoft Windows time gap, in clip, 7–6 time limit, site operation, 1–4, 6–4 time reference: operator preference, 2–7, 2–8; zoom. See PTZ, commands temporary setting, 2–8 Zoom (report selection) button, 5–8 toolbars in session pane, 1–5 zoom, camera.
  • Page 137 N O T E S...
  • Page 144 © 2004 Honeywell International Inc. All rights reserved. No part of this publication may be reproduced by any means without written permission from Honeywell Video Systems. The information in this publication is believed to be accurate in all respects. However, Honeywell Video Systems cannot assume responsibility for any consequences resulting from the use thereof.

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