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Alcatel Tier-1 T-Server Manual page 2

Avaya aura contact center 6.1

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Procedures for migrating to Genesys 8.x T-Servers can be found in the T-Server Migration
chapter of the Genesys Migration Guide
http://genotype.genesyslab.com/library/retrieve/default.asp?item=AFD71A7A5A3A9AFADABA1A
638CF1F803&view=item
5.
Pricing
For Genesys T-Servers the sellable Item is:
Genesys Inbound Voice (CIM Platform SS or CIM Platform MS are a pre-requisite)
When Sellable Item Genesys Inbound Voice is ordered, the following CDs are shipped:
Stream Manager CD
Media DVD
IP Media Enterprise Edition CD
Media DVD is also shipped as part of Genesys Framework Standalone and Genesys
Network Voice.
Use version 8 technical licenses.
Please refer to Xchange for the published price-list.
6.
Order
Contact Order management to order sellable Item. Use version 8 technical licenses.
7.
Documentation
T-Server documentation is available on the Genesys Technical Support website:
http://genotype.genesyslab.com/support/home/index/
7.
Reference Documentation
Please see the Switch and T-Server Support Roadmap for the latest forward looking information.
It is updated frequently:
https://xchange.genesyslab.com/xchange/base/Base library/Switch_and_T-
Server_support_roadmap.docx
There may be a difference between this document and the Genesys Supported Media Interfaces
Reference Manual document, which is updated less often:
http://genotype.genesyslab.com/xing/dl/retrieve/default.asp?item=A9CB309AF4DEB8127C5640A
3C32445A7&view=item
The next version of SMI will list the AACC 6.1 support.
8.
If you need further help
Any technical questions should be addressed to Genesys Technical support.
9.
Acknowledgements
Warm thanks to the engineering, telecom, tech-pub, production, project management, product
management and marketing teams and all those involved in making this product release a
success.
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