Alcatel Tier-1 T-Server Manual

New Switch\Link Version Support
Avaya Aura Contact Center 6.1 (AACC 6.1)
1. Product Availability
We are very pleased to announce the interoperability support of Avaya's Aura Contact Center
6.1 (AACC 6.1), effective July 08
PA support of the AACC 6.1 is available starting with: Genesys T-Server for Nortel
Communication Server 1000 with SCCS/MLS Release 8.0.1+ , and is continued with the:
Genesys T-Server for Nortel Communication Server 1000 with SCCS/MLS Release 8.1.0+
The testing was performed using Avaya CS1000 Release 6.0, and is extended to Avaya CS1000
Releases 5.x and 6.x, in line with the Genesys Switch and Link Versions Support Policy for Tier 1
Switches.
We continue to support Avaya CCMS Link via MLS. AACC MLS link is backwards compatible to
CCMS MLS link. Please refer to the Genesys Supported Media Interfaces Reference Manual for
the list of supported CCMS, PBX and T-Server combinations.
The Switch and Link Versions Support Policy for Tier 1 Switches applies:
1 - We upgrade the switch to the latest switch version and test it with the latest GA version of T-
Server.
2 - We upgrade the switch to the latest link version and test it with the latest GA version of T-
Server.
3 - We announce the support based on the latest switch version. Customers may choose the
latest link version or older link versions. Any compatibility issues discovered between the latest
switch version and link version needs to be addressed to the switch vendor.
4 - The latest GA version of T-Server will then support all previous versions of the switch in
compatibility mode.
5 - If you need to upgrade the switch version, the latest GA version of T-Server must be used
together with any previous Genesys suite versions. The only Genesys migration activity needed
is a T-Server upgrade.
2. New Features
There are no new T-Server features associated with this support.
3. Product Compatibility
The Genesys 8.x T-Servers are compatible with 7.x, and 8.x Framework environments.
.
4. Migration Guidelines
Tier-1 T-Server
PA Announcement
Ana Lando
th
July 08 , 2011
th
, 2011.