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ADTRAN Q-110 Manual page 4

Quality program requirements for adtran contract manufacturers

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1.0
GENERAL
1.1
Intent.
The intent of this document is best defined as GOOD COMMERCIAL PRACTICE. When viewed in this
context, the requirements herein can be readily and economically satisfied by competent commercial
Contract Manufacturers.
1.2
Applicability.
When specified in the contract, the requirements contained in this document must be adhered to by
ADTRAN Contract Manufacturers. In the event a Contract Manufacturer desires an exception to the
requirements contained herein, a request delineating the exception must be submitted for ADTRAN
approval prior to acceptance of a contract. If a conflict exists between the provisions of this document and
those of the contract, the contract shall take precedence.
1.3
Contract manufacturer Qualification.
Qualified Contract Manufacturers will be determined by capability surveys, product evaluation, compliance
of procured material with ADTRAN requirements, and the promptness and effectiveness of corrective action
taken by the Contract Manufacturers. Continued qualification will be contingent upon continued quality of
performance, satisfactory results of Quality System Audits, and/or external TL9000 audit reports.
1.4
ADTRAN Quality System Audits.
Contract Manufacturer facilities and operations may be surveyed either before or after the placement of
contract. The capabilities to meet ADTRAN requirements and to supply a product of consistent quality will
be evaluated. Audits may be scheduled and conducted if required, to determine compliance with our
purchase requirements and the requirements of this document.
1.5
ADTRAN Source Inspection
ADTRAN reserves the right to Source Inspect product at the Contract Manufacturer's facility after
reasonable notice of such inspection. Final acceptance of all material will be made at ADTRAN regardless
of the results of Source Inspection.
1.6
Deviations and Substitutions.
ADTRAN expects the Contract Manufacturer to comply with the requirements of the contract. No deviations
and/or substitutions in material, design, specifications, or operating performance are permissible unless
documented by a contract change. Such changes are permissible for single lots if approved by the
ADTRAN Non-Conforming Material Report, Waiver or Deviation process.
1.7
Raw Material Sales (RMS) to Contract Manufacturer (CM)
Q-110
REV. D
Page 4 of 11

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