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Summary of Contents for ADDER AdderLink IP Gold
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Page 1: User Guide
AdderLink IP Gold User Guide REM VNC LNK PWR AdderLink GOLD ... -
Page 2: Table Of Contents
AdderLink IP Gold features - front and rear ......4 What’s in the box ................5 Positioning AdderLink IP Gold in the network ....21 Placing AdderLink IP Gold behind a router or firewall .21 What you may additionally need ..........5 Placing AdderLink IP Gold alongside the firewall ..23 Installation Power switching configuration ..........24... - Page 3 Connecting via dial up (modem or ISDN) link ....38 Appendix 5 - Remote configuration menus ......53 Downloading VNC viewer from the AdderLink IP Gold 38 User accounts ................54 If you need to enter a port number ........38 Unit configuration ..............55 Viewer encryption settings ..........39...
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Page 4: Introduction
(as would a memory stick, CD- computer. However, when linked to that has suffered a ROM or floppy). Via the IP/modem link, AdderLink IP Gold really starts to excel when a suitable KVMA switch, the remote failure. the remote user can then control the it is hooked to a suitable KVMA switch. -
Page 5: Adderlink Ip Gold Features - Front And Rear
AdderLink IP Gold features - front and rear Considering its capabilities, the AdderLink IP Gold is supplied within a remarkably compact casing. Measuring just 198mm x 120mm x 43mm, it occupies just half of a single (1U) rack space and provides most of its connectors at the rear face. -
Page 6: What's In The Box
VGA Four Self-adhesive adapter (VSA11) rubber feet For connection to older style 8-pin Sun systems, Adder recommends: • Sun style KVM cable (CCSUN-2M) • DVI-I to analogue VGA adapter (VSA11) Sun style KVM cable (CCSUN-2M) Audio cable (VSC22) -
Page 7: Installation
• Supplied four self-adhesive rubber feet • Optional single unit rack brackets These two brackets (plus four screws), extend the size of the AdderLink IP Gold so that it fills • Optional double unit rack brackets the full width of a 1U rack slot. -
Page 8: Connections
Connections Installation of the AdderLink IP Gold involves a number of basic connections to some or Single host computer or many? all of the following items: The AdderLink IP Gold can either connect directly to a single host computer or to range of hosts via one or more KVMA switches. -
Page 9: Host Computer Links: Video
Host computer links: Video The AdderLink IP Gold uses DVI/I video ports that support both digital and I N D analogue video monitor connections. The AdderLink IP Gold automatically converts between the two connection styles to ensure independence between the locally connected video monitor (at the KVMA CONSOLE port), the remote user’s video monitor and the graphics capabilities of the host computer(s). -
Page 10: Host Computer Links: Audio
In order to use the Adder Virtual Media feature, the VM port at the rear of the AdderLink IP Gold To make an audio link must be connected to a standard USB port of a host computer or a switched... -
Page 11: Local Console Connections: Keyboard And Mouse
PS/2 style links from the AdderLink IP Gold to the computer / KVMA switch. Similarly, if you use a USB style keyboard and mouse at the local console, you must also use a USB style link from the AdderLink IP Gold to the computer / KVMA switch. -
Page 12: Local Console Connections: Video
Local console connections: Video The AdderLink IP Gold uses DVI/I video ports that support both digital and analogue video monitor connections. The AdderLink IP Gold automatically converts between the two connection styles to ensure independence between the locally connected video monitor, the remote user’s video monitor and the graphics capabilities of the host computer(s). -
Page 13: Local Console Connections: Audio
To connect local speakers connections to the Internet, or 1 Position a speakers in the vicinity of the AdderLink IP Gold such that their • It can be placed externally to the local network, on a separate sub-network cables will easily reach. -
Page 14: Modem/Isdn Port
Modem/ISDN port Power supply connection The AdderLink IP Gold provides a serial port specifically for you to connect either The AdderLink IP Gold is supplied with a single power supply and an appropriate a modem or ISDN terminal adapter. This can be used as a primary, secondary or country-specific IEC power lead. -
Page 15: Power Control Port
To connect and address the switch boxes Note: The AdderLink IP Gold can be powered on during this procedure, The AdderLink IP Gold provides a serial port for connection to one or more however, the switch boxes should be switched off. The instructions given here optional power control units. -
Page 16: Configuration
Go to Part 1 – Local configuration When you switch on the AdderLink IP Gold unit for the first time it will take you (using the locally connected keyboard and video monitor) through a set up sequence consisting of four main... - Page 17 When the bar is full, the final encryption keys for existing setup within the Networking network. See your AdderLink IP Gold will be created – this process takes roughly 30 to 40 issues for more details. seconds.
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Page 18: Encryption Settings
IP Gold will allow it, otherwise it will be encrypted. Allows you to choose between Indicates the currently selected • Prefer on - If the AdderLink IP Gold allows it, this setting will configure an Shared mode (where all other host computer and allows you logged on users can see your to select others. -
Page 19: Hot Plugging And Mouse Restoration
Microsoft. These use slightly different data arrangements and it is important to AdderLink IP Gold Restore Mouse know which type was being used before you hot-plugged the computer to the AdderLink IP Gold. The previous setting depends both on the type of mouse and Restore PS/2 Mouse Restore IntelliMouse the type of driver, as various combinations of PS/2 and IntelliMouse are possible. -
Page 20: Resetting The Configuration
1 Remove power from the AdderLink IP Gold unit. To invoke a configuration reset by main menu 2 At the rear of the AdderLink IP Gold, adjacent to the power input socket, 1 Using the locally connected keyboard and screen, log on as the admin user. -
Page 21: Part 2 - Remote Configuration
• A standard browser that supports Java – As soon as a web browser makes 3 Click the Configure button in the top right hand corner of the window to contact, the AdderLink IP Gold downloads a Java application to it. This display the configuration menu ... -
Page 22: Networking Issues
AdderLink IP Gold. When a web server is also on the local network Port 80 is the standard port used by web (HTTP) servers. If the AdderLink IP Gold is Firewall/ situated within a local network that also includes a web server or any other device... - Page 23 IP address and IP network mask. This is order to access the AdderLink IP Gold via a network connection. To discover the achieved most easily using the DHCP server option which will apply these allocated IP address: details automatically.
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Page 24: Placing Adderlink Ip Gold Alongside The Firewall
AdderView Matrix or SmartView XPro are recommended. alongside the firewall and control hosts that are also IP connected within the • Place the AdderLink IP Gold behind a firewall and use port the numbers to local network. -
Page 25: Power Switching Configuration
Power switching configuration Power control sequences Power switch configuration comprises two main steps: Note: The settings given below are for the EPS-S8 power switch - other power switches may require different settings. Please refer to your power switch • Configure the COM2 serial port to the same speed as used by the power documentation for details about codes required by other power switches. -
Page 26: The Kvmadmin Utility
• -setmodes <csv-file> For instance, the command line: kvmadmin -getconfig kvm1.cfg 192.168.2.1 ... downloads the current configuration from the AdderLink IP Gold unit at the given address and stores it in the local file kvm1.cfg. Whereas the command line: kvmadmin -setusers users.csv 192.168.2.1 ... -
Page 27: Performing A Flash Upgrade
The most streamlined upgrade procedure is the remote method because it is carried out completely from a remote system. The ‘dip switch’ method is useful because it can be carried out even if the firmware within the AdderLink IP Gold unit has been corrupted. -
Page 28: Flash Upgrade Using The 'Dip Switch' Method
2-digit hexadecimal (base Use DHCP 16) numbers separated by colons. A IP Address 3 Power down the AdderLink IP Gold unit. At the rear of the unit, adjacent to 192.168.42.154 section of the MAC address identifies Net Mask 255.255.255.0... -
Page 29: Operation
• Remote connection by network link, ‘hotkeys’ and they signal to the AdderLink IP Gold that you wish to control • Remote connection by direct dial up (modem or ISDN) link, it, rather than the host computer. However, if these particular hotkeys clash ...and two types of viewer:... -
Page 30: Remote Connections
Local connection (continued) Remote connections From a remote system, you connect to the AdderLink IP Gold using a viewer and To avoid the ‘hall of mirrors’ effect a link. There are two types of viewer and two types of link, which can be used in IMPORTANT: Never configure a system so that your viewer is viewing itself. -
Page 31: Remote Connection By Vnc Viewer
(supported versions) to gain access to allows you to view and use the AdderLink IP Gold and its host computer(s). VNC the AdderLink IP Gold and its host computer(s). As soon as you make contact viewer is readily available from a number of different sources: with the AdderLink IP Gold it will begin downloading a small Java application to your browser, which will be used only for the duration of your connection. -
Page 32: Using The Viewer Window
Click the Options button of the VNC synchronised. encountered. Click this viewer when entering the AdderLink IP Gold address during log on. button when you first visit a new screen. This Adjust the Threshold setting option has no effect on... -
Page 33: Mouse Pointers
This option is displayed only when you are logged on as the ‘admin’ user. When For the VNC viewer, the local selected it provides access to a wide range of AdderLink IP Gold settings. cursor is a dot: Appendix 5 - Remote configuration menus for more details. -
Page 34: Auto Calibrate
Auto calibrate Re-synchronise mouse When you visit a host computer for the very first time, your viewer may need to If you find that your local mouse pointer and that of the host are not correctly determine the optimum video and mouse settings for that particular computer. synchronised, use this feature to re-align their movements. -
Page 35: Controls
Controls When clicked, this button reveals a menu of options concerned with keyboard, video and mouse operation. Single Mouse Mode Mouse Control This mode is for fast network connections where the This option displays a mouse control dialog and is useful when the remote cursor response is sufficient to provide instant visual cursor is failing to respond correctly to your mouse movements, even after using the Resync mouse option. - Page 36 This option displays a keyboard control dialog and is useful for sending keyboard This option provides a range of options related to the audio capabilities of the combinations (to the host) that are needed regularly or that are trapped by the AdderLink IP Gold. AdderLink IP Gold. Sample rate...
- Page 37 50% when a slow link is detected. unnecessary within the viewer video signals Note: When the AdderLink IP Gold is used with one or more CATx switches, window. between the the threshold needs to be higher than 32 due to the significant amounts of...
- Page 38 The Adder Virtual Media feature allows you to remotely make files available to any host computer that is linked to the AdderLink IP Gold. Single files or collections of files and folders up to 2GB in size can be quickly transferred via the VNC link.
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Page 39: Connecting Via Dial Up (Modem Or Isdn) Link
To download the VNC viewer 1 Open your Web browser. 2 Enter the network address where the AdderLink IP Gold is situated (in the form: http://192.168.0.3) and make the link. 3 In the opening AdderLink IP Gold screen, click the link that offers to download the secure VNC viewer ‘from the unit’. -
Page 40: Viewer Encryption Settings
IP Gold will allow it, otherwise it will be encrypted. with Java Runtime Environment 1.1 or above. • Prefer on - If the AdderLink IP Gold allows it, this setting will configure an • Opera, encrypted link, otherwise it will be un-encrypted. -
Page 41: Further Information
IP access control section. • Appendix 1 - Local configuration menus • If the AdderLink IP Gold is situated behind a firewall, check that the relevant • Appendix 2 - VNC viewer connection options ports are being allowed through the firewall and are being correctly •... -
Page 42: Appendix 1 - Local Configuration Menus
• On the locally connected keyboard, simultaneously press Note: If the standard hotkeys (CTRL + ALT) have been changed, then you need to use those keys together with C to access the menus. AdderLink IP Gold Control Logoff Restore Mouse Functions... -
Page 43: Unit Configuration
Enter the password that will be used to gain administrator access to the period can be selected between 5 minutes and 1 day (24 hours), it cannot be AdderLink IP Gold. There can only be one admin user and only that user is given disabled. Note: The... -
Page 44: Network Configuration
This is the address of the device that links the local network (to which the was hard coded within your AdderLink IP Gold unit when it was built. It consists AdderLink IP Gold is connected) to another network such as the Internet. Usually of six 2-digit hexadecimal (base 16) numbers separated by colons. -
Page 45: Modem Configuration
Server IP / Client IP Init String When a user dials into the AdderLink IP Gold via a modem or ISDN adapter, the The codes entered here are used to prepare the connected modem or ISDN AdderLink IP Gold sets up a temporary two-device network using PPP (Point to terminal adapter for use with the AdderLink IP Gold. -
Page 46: Reset Configuration
WARNING: This process will remove all settings and return the unit to use its original state. A complete reconfiguration will be required before it can be used. To reset the AdderLink IP Gold configuration 1 With the RESET option highlighted, press 2 The first screen of the initial configuration process will be displayed. -
Page 47: Clear Ip Access Control
The IP access control feature (configurable by a remote admin user) allows certain network address ranges to be denied access to the AdderLink IP Gold. If set incorrectly, it is possible to exclude all network users and so this option provides an emergency recovery point. -
Page 48: Appendix 2 - Vnc Viewer Connection Options
This section allows you to select the most appropriate colour level for the speed connection to the AdderLink IP of the connection to the AdderLink IP Gold. Where the connection speed is slow Gold and apply the most suitable or inconsistent there will be a necessary compromise between screen response encoding method. -
Page 49: Inputs
When ticked, this feature reduces the mouse movement information that is sent mouse and clipboard data to be to the AdderLink IP Gold and host system. This is useful for slow connections transferred between server and and you will notice that the remote cursor will catch up with the local cursor viewer systems. -
Page 50: Scaling
When ticked, the viewer will offer to restore a lost connection with the server. Try Single Sign-On if server allows it This option does not apply to AdderLink IP Gold connections. Enable sound When ticked, enables audio transmissions to the remote viewer. -
Page 51: Identities
Defaults - Save If an existing AdderLink IP Gold is fully reconfigured then it will need to issued When clicked, saves the current connection options as the default set that will with a new identity. In this case the previous identity, listed in this tab, should be be used in all subsequent VNC connections. -
Page 52: Appendix 3 - Vnc Viewer Window Options
Requests data from the server for a complete redraw of the screen image, not just the items that change. Virtual Media... As part of the Adder Virtual Media feature, this dialog allows you to select a drive to be shared across the connection New Connection... -
Page 53: Appendix 4 - Browser Viewer Options
View only (ignore mouse & keyboard) AdderLink IP Gold using a Web When ticked, the viewer will not send keyboard browser, a number of options or mouse information to the AdderLink IP Gold are available. or host system. Accept clipboard from server... -
Page 54: Appendix 5 - Remote Configuration Menus
Appendix 5 - Remote configuration menus This section covers the configuration menus that are available to remote admin users using either the VNC viewer or the browser methods of access. To access the remote configuration menus • Click the Configure button in the top right corner of the window when logged on as the admin user. -
Page 55: User Accounts
1 and 16 characters in length. It is important to note, however, that the password background remains shaded in amber while the AdderLink IP Gold considers your entered password to be too easy to guess. A suitable password is best constructed using a mixture of more than 6 letters, numbers and punctuation characters. -
Page 56: Unit Configuration
Admin Password Enter the password that will be used to gain administrator access to the AdderLink IP Gold. There can only be one admin user and only that user is given access to the configuration menus. Unit Name The name entered here will be displayed on the local menus and the remote VNC viewer/browser windows. -
Page 57: Advanced Unit Configuration
KVM switches from alternative manufacturers. During calibration, the AdderLink IP Gold waits for 40ms after each mouse movement before sampling the next. If a KVM device adds a significant delay to the flow of data, the calibration process can be lengthened or may fail entirely. -
Page 58: Time & Date Configuration
AdderLink IP Gold unit. Optionally enter a recognised timezone specifier related to the current position of the AdderLink IP Gold unit. When an NTP server is used, the specifier will be used to provide the correct real time. The timezone specifier takes the following form:... -
Page 59: Network Configuration
What is a port?). The default setting is 5900 which is was hard coded within your AdderLink IP Gold unit when it was built. It consists a widely recognised port number for use by VNC software. However, in certain of six 2-digit hexadecimal (base 16) numbers separated by colons. A section of circumstances it may be advantageous to alter this number - see ‘Security issues... -
Page 60: Setting Ip Access Control
Setting IP access control To define a new IP access control entry The golden rule with this feature is ‘Include before you exclude’ or to put it 1 Click the Add button to display a popup dialog: another way ‘Arrange allowed addresses in the list before the denied addresses’. This is because the positions of entries in the list are vitally important. -
Page 61: Serial Port Configuration
Modem port PPP Server IP Address / PPP Client IP Address When a user dials into the AdderLink IP Gold via a modem or ISDN adapter, the AdderLink IP Gold sets up a temporary two-device network using PPP (Point to Point Protocol). -
Page 62: Host Configuration
This page provides the opportunity to configure various details for each of the To create a new host entry host systems that may be connected to the AdderLink IP Gold via one or more 1 Click one of the host entries to reveal a Host configuration dialog. -
Page 63: Hotkey Sequences And Adder Port Direct
Hotkey sequences and Adder Port Direct AdderLink IP Gold allows you to enter commands suitable for any KVM switch in order to choose from up to 128 host systems. These switching commands can take the form of hotkey sequences that emulate standard keypress combinations or, for KVM switches that support the Adder Port Direct format, merely basic port numbers. -
Page 64: Logging And Status
Logging and status This screen provides various details about the user activity on the AdderLink IP To copy and paste the log Gold. You can copy the information listed within the log and paste it into another application. Note: The log has a maximum capacity of 1000 event lines. After 1000 entries, the oldest entries are overwritten. -
Page 65: Appendix 6 - Addresses, Masks And Ports
• 780044 is the unique code for Adder Technology within Bar Hill. 192.168.142.22. The sending device would perform several calculations: The important parts of the whole number depend on where you are. If you were based in the same local area as Adder Technology, there would be no point Sending Destination in dialling out of the UK, or even out of the area. -
Page 66: Net Masks - The Binary Explanation
Net masks - the binary explanation To really understand the operation of a net mask it is necessary to delve deeper into the life blood of computers – binary; this is native digital, where everything is either a 1 (one) or 0 (zero), on or off, yes or no. previous page The net mask operation described on the is known as a ‘bit-wise... -
Page 67: Calculating The Mask For Ip Access Control
Calculating the mask for IP access control The IP access control function uses a standard IP address and a net mask The permissible mask values (for all octets) are as follows: notation to specify both single locations and ranges of addresses. In order to Mask octet Binary Number of addresses encompassed... -
Page 68: Ports
Thus, when you browse the web your outgoing requests and the to change one or both AdderLink IP Gold ports to use the same number. The other alternative is to place the AdderLink IP Gold unit outside the firewall and incoming information are all channelled through port 80. -
Page 69: Appendix 7 - Cable And Connector Specifications
Appendix 7 – Cable and connector specifications AdderLink IP Gold to power switch cable RS232 serial mouse to PS/2 converter cable 6pin mini-DIN 9pin D-type 4pin RJ9 9pin D-type female female female -12V Power switch to power switch daisy chain cable... -
Page 70: Appendix 8 - Hotkey Sequence Codes
Appendix 8 – Hotkey sequence codes These codes are used when defining hotkey switching sequences (macros) for host computers and allow you to include almost any of the special keys on the keyboard. Permissible key presses Creating macro sequences Hot key macro sequences can be up to 256 characters long. All keys are Main control keys (see ‘Using abbreviations’) assumed to be released at the end of a line, however, you can also determine... -
Page 71: Appendix 9 - Supported Video Modes
Appendix 9 – Supported video modes The following video modes are supported and can be automatically configured by the AdderLink IP Gold. If a recognised video mode cannot be found, the AdderLink IP Gold will gradually change some of the key parameters to discover whether a video lock can be achieved. -
Page 72: Other Products In The Adder Range
• AdderView Matrix 216 (part code: AVM216) • If you use a power extension cord with the AdderLink IP Gold, make sure the total ampere rating of the devices plugged into the extension cord does •... -
Page 73: End User Licence Agreement
End user licence agreement Limitation on Liability UNDER NO CIRCUMSTANCES SHALL REALVNC BE LIABLE FOR ANY CONSEQUENTIAL INDIRECT OR INCIDENTAL DAMAGES WHATSOEVER PLEASE READ THIS AGREEMENT CAREFULLY. THIS AGREEMENT CONCERNS INCLUDING LOST PROFITS OR SAVINGS ARISING OUT OF THE USE OF THE ENHANCED VNC VIEWER SOFTWARE (“the SOFTWARE”) FOR USE WITH THE SOFTWARE, THE SERVICE OR THE INFORMATION, RELIANCE ON THE DATA ADDERLINK IP PRODUCT (“the PRODUCT”). -
Page 74: Radio Frequency Energy
Radio Frequency Energy A Category 5 (or better) twisted pair cable must be used to connect the AdderLink units in order to maintain compliance with radio frequency energy emission regulations and ensure a suitably high level of immunity to electromagnetic disturbances. All other interface cables used with this equipment must be shielded in order to maintain compliance with radio frequency energy emission regulations and ensure a suitably high level of immunity to electromagnetic disturbances. - Page 75 © 2011 Adder Technology Limited All trademarks are acknowledged. Release 1.2b March 2011 Part No. ADD0066 Adder Technology Limited, Adder Corporation, Adder Asia Pacific 6 New Industrial Road, Technology House, 350R Merrimac Street, Hoe Huat Industrial Building Trafalgar Way, Bar Hill,...
- Page 76 60 IP network port 4 changing between 31,32 Digital video 11 Assistance Configuration connecting 12 configuration 61 DNS addressing 22 from Adder 40 initial steps 15 ISDN Host selection 32 DVI/I 11 Audio remote 20 connecting 13 Hotkeys...
- Page 77 Remote configuration 20 Server IP advanced unit configuration local setting 44 Local connection 28 Octets Video Setup procedure local control menus 41 ip address 64 connection 11 host configuration 61 local setup 15 Local network connections 8 logging and status 63 remote setup 20 connection 21 Video modes 70...
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