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Problem solving guide
. . . the frozen food is thawing
because the freezer compartment is
too warm.
^ Is the room temperature lower than
the ambient temperature for which
the appliance is designed?
If so, raise the temperature of the
room.
Operating in a room which is too cold
will cause the cooling system to switch
off for too long causing the freezer
compartment to become too warm.
. . . food has frozen together.
^ Use a blunt instrument, e.g. a spoon
handle or plastic scraper, to prise it
apart carefully.
. . . there is a thick layer of ice in the
freezer compartment.
^ Check whether the freezer
compartment door closes properly.
^ Defrost and then clean the freezer
compartment.
Too thick a layer of ice reduces
efficiency and increases energy
consumption.
. . . bars flash in the temperature
display.
Check the temperature display about 6
hours after switching on the appliance.
The display will not show a temperature
until the temperature in the appliance
has reached a certain level.
36
. . . the following messages show in
the temperature display "F0" to "F5".
There is a fault. Call the Service
Department.
. . . you cannot switch the appliance
off.
The safety lock has been activated.
. . . the interior lighting is not
working.
Has the refrigerator door been left open
for too long? The lighting switches itself
off automatically after approx. 15
minutes.
If it also does not come on when the
door is opened briefly, but the
temperature display is working, then
the lighting is defective.
^ Call the Service Department.
The LED lighting may only be repaired
or changed by a service technician.
Danger of injury and damage.
Should the cover be damaged or
need to be removed due to damage,
exercise caution. Never look at the
lighting with optical instruments
(magnifying glass or similar).
. . . the floor of the refrigerator is wet.
The drain hole is blocked.
^ Clean the condensate channel and
drain hole.
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